SendFlowers20 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Yellow rubber duckie planter with pink hat, deluxe bouquet of flowers, and granddaughter Mylar balloon
I recently bought this super cute yellow rubber duckie planter with a pink hat, a fancy bouquet of flowers, and a new granddaughter Mylar balloon from this flower shop. Man, was I bummed out with how everything turned out. They sent me an email saying my order was delivered, but when I looked around, it was nowhere to be seen. So, I called them up and the customer service was no help at all. They promised to send the stuff again. The next day rolls around, and what do I get? A totally different and not so great looking bouquet of yellow and white flowers in a plain old tin watering can. And you know what's missing? The granddaughter Mylar balloon! When I called to complain, they wouldn't even give me a refund. All they offered was to send the right bouquet. Honestly, I was super let down by the products and customer service from this flower shop.
Birthday flowers for daughter
I just ordered some birthday flowers for my daughter at work and man, was I let down by what I received. The flowers were all droopy and brown, like they were on their last leg. The leaves were all messed up too, it was just a sorry sight. I called customer service and they said they could send out a new arrangement, but I said no thanks, didn't want to chance it happening again. They did end up giving me a refund, but by then the damage was done. Just a big disappointment, won't be ordering from them again, that's for sure.
Last minute birthday bouquet
I ended up ordering a bouquet of flowers for my friend's birthday at the last minute. I was about to go with another company, but after seeing some bad reviews, I changed my mind and went with a different one. It turned out to be a good call because the flowers were delivered on time, fresh, and beautifully arranged. I appreciate those who shared their honest experiences in reviews, as it really helped me make the right choice.
Birthday flowers order
I just ordered some birthday flowers for a friend, and man, it was such a bummer. I found the perfect flowers on the website, but the delivery was a disaster. They showed up on the wrong day and weren't even the right ones!
Overpromised, underdelivered
This flower company told me they'd deliver a lovely bouquet on a specific day, but it ended up being a day late and not up to par with what I was hoping for. Their customer service was no help and took forever to get back to me. I won't be using this company again.
Birthday arrangements disappointment
I ordered two things for my wife's birthday - a plant and a flower cake. The plant never showed up, and the flower cake didn't even look like a cake. I was pretty let down by the quality and accuracy of the stuff I got. I get that sometimes there might be substitutions, but it should at least kinda look like what I ordered, you know?
Didn't knock, bouquet left outside
My only issue was that the delivery guy didn't even bother knocking or ringing the doorbell, they just left the flowers on the steps. Thankfully, my wife spotted them, otherwise they would've been outside all night. Those delivery folks must be super young and clueless, not knowing what's the right or responsible thing to do.
Flowers, balloon, and cookies
I ordered some flowers, a balloon, and cookies for my friend's birthday. I was a little nervous at first because I forgot to check the reviews before I ordered everything. But luckily, everything showed up right on time and my friend was super happy with the flowers and cookies. Whew!
Late delivery, broken promises
This company is seriously a hot mess. I ordered a flower basket for a special occasion and they swore up and down it would get there the next day. Yeah, right - that never even happened. I had to call their customer service like a million times and each time I got the same runaround. They kept telling me they'd speed things up and get it delivered ASAP, but no dice. And then, to top it all off, the flower basket finally shows up a whole week later, and the flowers are looking sad and half gone. I was so let down by how unprofessional and disorganized this company turned out to be.
Flower delivery
The flowers I ordered never showed up, even though I paid for them. I've tried calling customer service a bunch of times, but the folks on the other end weren't much help and I could barely understand them because of their accents. I'm hoping they'll give me my money back, but from what I've seen before, I'm not holding my breath. All in all, dealing with this whole situation has been a major bummer.
Delayed flower delivery
I was really let down by the service I got from this company. I had ordered flowers for my niece who was in the hospital and paid extra for next-day delivery. But then three days went by and I hadn't heard anything from my niece, so I decided to call customer service. The first person I talked to didn't know what was going on and had to pass me off to someone else. The second person told me that because they had a lot of orders, my flowers didn't get delivered like they were supposed to. This was just not okay, especially since my niece was hurting and I was trying to cheer her up. What if she had already left the hospital by the time the flowers finally got there?
Same-Day Deluxe Flower Bouquet
As someone who values good customer service and pays attention to the little things, I have to say, I was really let down by my recent experience ordering a "Deluxe" flower bouquet for next-day delivery. I was trying to do something nice for my girlfriend, but it all went wrong when the bouquet showed up right at the end of her workday. She had to have one of her coworkers read the card instead of getting it in front of everyone like I had planned. It was a total disaster. Not to mention, the bouquet itself was pretty disappointing - not nearly as full and nice as I was expecting. I'm really frustrated with the lack of care and attention to detail from this online company. I think I'm going to have to contact the local florist directly and let them know how I feel.
Flower and balloon order for Valentine's Day
At 9:24 PM - way after school was supposed to be over - I got a message saying that my order had been delivered. The fact that nobody bothered to let me know earlier and the bad service just made me feel so disappointed and annoyed.
Christmas tree arrangement substitution
I recently ordered a Christmas tree arrangement for my 84-year-old homebound mother from this company. I was pretty excited about it because it was supposed to have pine branches, red and white carnations, red roses, ribbons, small ornaments, and small white flowers. But guess what? They sent a weird gingerbread house arrangement with blue, green, white, and purple flowers instead! They totally left out the red flowers that I was looking forward to. And to top it off, there was a fake candy ornament in there that just didn't fit in at all. I reached out to them about my disappointment and they only offered me $23 back out of the $91 I paid originally. Let me tell you, it was not what I was expecting at all. Such a letdown.
Bouquet of mixed flowers
This company should be ashamed of the terrible customer reviews they're getting. Obviously, they don't care about quality or making customers happy. It's really disappointing to see them putting profit above giving customers a good experience.
Flowers and chocolates
I'm still in shock over the awful time I had trying to order flowers and chocolates from this company. It felt like a total interrogation just for trying to send a sweet gift. They even asked for a bank teller's signature on bank letterhead, which was just plain ridiculous. I've never come across such unnecessary and nosy demands just to order a couple of things. It was so annoying and inconvenient, making me feel like I was seen as a criminal instead of a regular customer. Needless to say, I won't be using their service again and I'll be sure to let others know to avoid them.
Didn't deliver my order.
I had flowers supposed to be delivered today and tomorrow, but they never arrived. I even shelled out extra for same-day delivery, and still, nothing. When I called customer support, it was a total mess. I had to repeat my information several times for them to get it right. The supervisor had to step in and then they realized the shop was already closed. It's unbelievable. After reading all the negative reviews online, I found out I wasn't the only one facing this kind of incompetence. It was just a terrible experience overall.
Fake flowers, didn't look like the picture
Next time, I'll just go ahead and call the florist myself. The flowers I got were totally not what I asked for, and that vase was just straight-up cheap-looking. So not worth it, man!
Lamb baby boy flower arrangement
I ordered this really cute lamb baby boy flower arrangement for my niece who just had a baby. I was super excited for it to arrive because it looked so adorable in the picture. But when it showed up, it was just a plain clear vase with some blue and white flowers in it. I mean, I could have put that together myself or gotten it from anywhere. I was so disappointed, I called them up right away to tell them they got it wrong. They said they would send the correct arrangement on Monday, but it never showed up. I called again on Wednesday and they promised they would deliver it the next day. I'll believe it when I see it! I wish I had read the reviews before I ordered, would have saved me a lot of trouble.
Excellent works
Great work team ,keep doing good work Full marks to your delivery partner or whoever is ,just great
A flower bouquet with Tulip flowers and one Single rose ,fresh and full of life delivered by delivery person to her You have done more deliveries many times but this booking was very special is for me.And wanted to delivery by evening and that you did My request taken on high priority Thanks to customer service team Kept all monitoring till the delivery not done Great work
If you could charge little higher price I was ready to pay but doesn't required,
Hope we will go long
About SendFlowers
SendFlowers is a floral and gift retailer and distribution company in the United States. It specializes in delivering a vast range of fresh flowers, plants, and unique gifts for various occasions, including birthdays, anniversaries, holidays, and funerals. Utilizing an extensive network of local florists, SendFlowers offers same-day delivery services to ensure freshness and promptness for its customers. The company has built its reputation on providing high-quality products and services with a focus on customer satisfaction. SendFlowers operates primarily online, allowing customers to place orders through its website, which features a wide selection of floral arrangements and gifts tailored to suit different preferences and budgets. The history of SendFlowers traces back to its establishment with the aim of leveraging the reach and efficiency of the internet to offer a convenient, reliable, and efficient means of sending flowers and gifts to loved ones, friends, and colleagues across the U.S.
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Categories SendFlowers
Services | Other Goods & Services
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Letzte aktualisierung: November 2024
Review with most votes
Excellent works
Great work team ,keep doing good work Full marks to your delivery partner or whoever is ,just great A flower bouquet with Tulip flowers and one Single rose ,fresh and full of ... Read onBy: Patel Brajesh