Way Up Gifts Reviews

: 15

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73% Would buy here again

Most relevant positive review

  2024-04-17
Neon LED sign
I just got a neon LED sign for my home office, and I'm so happy with how it turned out. The ...Read on
ransom

Most relevant negative review

  2024-04-13
LED open sign
I order a LED open sign and it did not work in the daylight. I reached out to customer service wh...Read on
Tina

Review with most votes

  2020-08-22
light
my order was shud take 15to18 days now almost a month no response i didn't got my order yet never...Read on
saber

Reviews (15)

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    Neon LED signs purchase

    I just bought this cool neon LED sign from Way Up Gifts and I gotta say, I'm super impressed with how nice it is. The sign got here pretty quickly and they did a good job packaging it up so it wouldn't get messed up in transit. When I finally got to check it out, I was blown away by how well-made it is. It looks even better than I was expecting and it really brings some life to my place. The colors are so bright and it just adds a really fun and unique vibe to my room. I'm so happy with my purchase and I would totally recommend Way Up Gifts to anyone in need of a top-notch personalized gift.


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    Neon & LED sign purchase

    I just bought a neon & LED sign from this company and I have to say, I am super impressed with how good the product is. Not only does the sign look awesome, but it also came in perfect condition and was simple to set up. The customer service team was great at helping me with my questions before I bought it, which made me feel good about my decision. Overall, I am really happy with my shopping experience at Way Up Gifts.


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    Neon & LED signs purchase

    I bought a neon sign from this company recently and I have to say, I'm really impressed. The ordering process was simple and their website was easy to use. The sign arrived quickly and was exactly what I expected. The quality of the sign was even better than I thought, and it looks great in my house. I'll definitely be telling my friends and family about this company for their cool and creative products.


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    Neon LED sign purchase

    I just got a neon LED sign from this company and it was awesome! It looked just like it did on the website, maybe even better in person. They were super helpful with any questions I had and gave me good info. The price was fair for such a high-quality product and it arrived quickly without any issues. I definitely suggest this company to anyone who wants cool and special gifts.


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    Neon LED sign

    I just got a neon LED sign for my home office, and I'm so happy with how it turned out. The colors are so bright and really make my workspace pop. Buying it was a breeze, and it arrived super well-packaged and in perfect shape. If you want to jazz up your home or office, definitely check out Way Up Gifts!


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    LED open sign

    I order a LED open sign and it did not work in the daylight. I reached out to customer service which initially seemed like they were going to help me. They said I can ship it back to get a refund. I shipped it back and didn't hear back for almost a month. I had to try to follow up multiple times and finally got a response saying there was a scratch across the front of the acrylic panel, and there were scrapes/gouges/pock marks on the bottom inside of both panels so they can't refund me. I didnt even use the sign. Whatever they are describing is how I received the item. I wish I took photos of it right out of the box. I advise anyone buying from here to do so because they will turn around and say its damaged because of you. $145 later including the costs of shipping back and I have nothing. I ended up ordering a $40 sign from Amazon that works great in the day and night and wasnt cheaply made. I am VERY disappointed in way up gift and their customer service. They still won't make it right. What a horrible experience.


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    Customized LED Neon Sign

    I just bought a cool LED neon sign from this company and I gotta say, I was really impressed. The sign is super bright and clear, way better than I expected. It looks awesome in my house! The whole process of customizing it was easy too, and they delivered it fast. I totally recommend this company if you want a special and top-notch gift.


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    Neon Bar sign

    This company is awesome the first sign was damaged in transport so I wrote to them in an email and within 2weeks my son in law received replacement sign all in tact we are all so happy that there are still good honest companies out there I will definitely order from them in the future!!!


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    Custom LED Neon Sign

    I recently got a custom LED neon sign for my home office from this company, and it's exactly what I was looking for. The quality was top-notch, and it arrived right on schedule. I'd definitely recommend their products and plan on ordering from them again in the future.


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    Neon & LED sign

    I just got this super cool neon and LED sign for my room and I'm loving it! The colors are really bright and it gives my room a really cool vibe at night. My friends are all jealous of it too!


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    LED SIGN

    UPDATE!!!

    company is trying to make it right. They are sending me a replacement light bar to hopefully fix the sign. Very relieved.


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    Led neon sign

    Bought an LED neon sign as a gift for parents, it quit working after being turned on 5 times. I emailed company twice with my info, including my phone number to call me back. No response after 3 days, their site says they respond in hours. Will not be buying from them again!


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    Personalized Sign

    First off, I looked for a company that was in a near by state so I know I would receive the personalized sign in time for Christmas. Way Up Gifts lists that they were founded in Pittsburgh, PA. If I knew the sign was coming from Hong Kong China I would have never ordered it knowing there would be a chance of not receiving it in time. I ordered the sign on November 24 and emailed Way Up Gifts to see if they could make some changes to the sign and if it would be here by Christmas. Way Up gifts Responded it would be here by Christmas. The Sign has just arrived in Chicago today (12/22/20) and will not be delivered until December 28th. The tracking they use is thee worst!! They lost my business! I do not recommend.

    I also ordered a plush stuffed alligator and tracking never happened and finally arrived with two holes in it. I have bought better stuffed animals at Walmart and they have lasted years. I thought I was ordering from the US, but underneath the sticker it was sent from China to Jamaica NY, and then to me. All around this company gets an F.


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    Custom LED sign

    I ordered a Christmas gift on 11/22/20 and today it is 12/21/20 and I have received no updates on my package! I have TRIED to contact them to get an update on my gift, but they fail to reply! I was able to get in contact with someone one time, but the timeline for the delivery keeps getting pushed back! If I ordered it on 11/22/20 I expect it to be here by Christmas! So if you won’t mind waiting anywhere between 3-6 months for your gift then order from here, but if not, please go somewhere else! No customer service, late delivery, it’s not worth it!


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    light

    my order was shud take 15to18 days now almost a month no response i didn't got my order yet never order from this website again.


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