Airgun Depot

All reviews

Airgun Depot

55% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

Spotlight: What are our customers saying?

J
JD
I am really confounded by all of these negative reviews. I have had a great experience so far with Air Gun Depot. The sales rep that I worked with taught me a lot about air guns and took all the ti...Read on
R
Ron Young
Purchased a .22 Crossman Vantage and all the reviews raved about the Vantage and now I know why. Sighted it in and after 8 shots, the last two were touching each other in the bullseye at 25 yards. ...Read on
B
Brett
I have ordered from airgun depot multiple times and have never had any issue. Shipping has been just as described and on time, orders have always been correct and complete. The condition of produc...Read on
S
Steven W Suttle
Ordered a new Umarex origin and it came in a timely manner. Unfortunately the pump was defective emailed them and they sent me a shipping label so I could return it to them. Within two weeks I rece...Read on
R
ron morrah
Ordered in October 2021. I knew it was out of stock but did not need it right away. After a month I tried to call, hung up after half an hour. tried to call a couple more times ,hung up after half ...Read on

All reviews (33)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Large order of various airguns, parts, and accessories

    I am really confounded by all of these negative reviews. I have had a great experience so far with Air Gun Depot. The sales rep that I worked with taught me a lot about air guns and took all the time I needed to talk with me and go over options and also made some awesome product recommendations. And regarding being on hold forever (that a lot of people have mentioned) just use the call-back service that is mentioned during the hold time. Just be patient. I have never not received a call back within the same day using the call back service (assuming you don't call just before they close). I don't want to wait on hold any more than any one else on the planet. So I just use the call-back service and go about my day. The call-back function holds your place in line so it's not like other people are getting ahead of you if you use it. Pretty simple... I've even gotten call backs after they are officially supposed to be closed. I have already placed one very large order and received all of the expected products in great shape; nothing damaged, nothing used like other people have commented. And everything was packed very well and everything works. I dunno why my experience has been so different - maybe they are under new management or something? This is like the twilight zone or something...

    I received my Benjamin trail np mark ll it looks like it is used screws have screw driver marks on a couple of them. I unwrap it and looked it over.
    I tried to cook it and it won't budge
    Is there something I'm over looking ?
    Thanks. Gary


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    .22 Crossman Vantage

    Purchased a .22 Crossman Vantage and all the reviews raved about the Vantage and now I know why. Sighted it in and after 8 shots, the last two were touching each other in the bullseye at 25 yards. Put a cheaper scope on it and still got this kind of accuracy, plan to purchase a better scope in the near future. Airgun Depot is spot on, in price, delivery and making it's customers better informed air gunners.

    Did not give discount per the advertised promotions. I did not receive my $20 discount and even though I brought it to their attention it was not honored.
    Gerry Pierick


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Multiple orders

    I have ordered from airgun depot multiple times and have never had any issue. Shipping has been just as described and on time, orders have always been correct and complete. The condition of product has always been new in the box with no damage. I have recommended this site to friends.
    The only con is they do seem to have a lot of items out of stock currently

    generic cialis canada


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Umarex origin

    Ordered a new Umarex origin and it came in a timely manner. Unfortunately the pump was defective emailed them and they sent me a shipping label so I could return it to them. Within two weeks I received a new rifle. Outstanding service. Only one drawback they are very busy and it's hard to get anybody on the phone. Will order from them again!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    diana 340 n-tec

    Ordered in October 2021. I knew it was out of stock but did not need it right away. After a month I tried to call, hung up after half an hour. tried to call a couple more times ,hung up after half an hour on hold. They have sent no updates as to the status of my order, nothing. Anyone considering buying from them here's what I recommend : call them before buying, see how easy they are to get ahold of, base whether or not you should continue on that experience. Customer service is not one of their strong points. Be warned!!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gamo Swarm Maxxim 10X GEN 2 Multi-Shot Air Rifle Caliber - 0.22

    What a POS company this is....the perfect storm took place and I have never been so irritated with a company in my life.

    So I ordered a Gamo swarm in a .22 caliber. After I placed the order I noticed the confirmation email said it was a .177 caliber. So I call them the day before it ships and state that I had ordered a 22 caliber, to which the lady replies "yeah our system has been switching calibers on people for some reason"

    Good thing I called huh?

    Next day, it's shipped. They use those scabs over at FexEx (non-union companies like Apple, Samsung, and Airgun love to patronize the only non-union delivery service), so it was delayed until Friday instead of arriving the day before like it should have.

    Open the box and guess what I see? A .177 caliber. Just what I called about and assured I wasn't receiving. So I didn't get to go with the boys on the small game hunt that weekend.

    Call the company up complaining about receiving the wrong thing, especially irked because I called prior to it shipping to be sure this wasn't going to. The dude couldn't have cared less. No offer to expedite another one. They wouldn't send a replacement until they got their original back, and he had the nerve to ask me to send pictures of the item because they didn't believe that it was a .177 I received! I told the guy " so you think I'm going to return a 22 just to buy it again?!"

    So there you have it. Ineptness x 360. It's on its way back right now, and I found a $10 cheaper on Amazon.

    Look elsewhere!





  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Walther reign 22

    They are a great company lots of options. I had a problem with my new gun . Same day I messaged the they had a return number . And a paid return and will ship me my new gun . That’s a 10 all day long . I will use often


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Best collections

    The guns are safe and come with all the proper loaded thing i want
    it makes my shooting much better and professional
    also the rate is good so i love it already

    no customer service,you cant get a hold of them,use a throw away debt card,there a scam


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    airbow benjimin

    everything works i want to know how to attach sling i cannot figure it out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Air rifle various accs

    No communication at all. Never received order but took my money for weeks. Finally got an answer to an email after 4 to 5 days that they dont know when product is coming in. Well they should know to be able to tell their customers. Won't deal with again.


Others also viewed

NewFrog brand logo for reviews of online shopping for Fashion products

NewFrog

2 reviews

Do you want to get any sort of merchandise that is greatest? Then you definitely need to go newfrog.com. New frog supply many types of extravagance...

Sears brand logo for reviews of online shopping for Fashion products

Sears

1 reviews

Are you planning to get a new clothing? Do you like quality services? Do you want to go shopping for new clothing and accessories? Do you like comp...

Pro:Direct Soccer brand logo for reviews of online shopping for Sport & Outdoor products

Pro:Direct Soccer

1 reviews

Top quality sportswear can make a significant difference in your performance, no matter what the sport you are engaged in. Genuine sportswear can n...

4Wheel Drive Hardware | 4WD brand logo for reviews of online shopping for Sport & Outdoor products

4Wheel Drive Hardware | 4WD

1 reviews

A 4X4 jeep is a sturdy vehicle that won’t break easily. Unfortunately, that does not mean he won’t break down at all or sometimes parts...