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Airgun Depot Reviews : Share your review & read experiences
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68% Would buy here again
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Large order of various airguns, parts, and accessories
I am really confounded by all of these negative reviews. I have had a great experience so far with Air Gun Depot. The sales rep that I worked with taught me a lot about air guns and took all the time I needed to talk with me and go over options and also made some awesome product recommendations. And regarding being on hold forever (that a lot of people have mentioned) just use the call-back service that is mentioned during the hold time. Just be patient. I have never not received a call back within the same day using the call back service (assuming you don't call just before they close). I don't want to wait on hold any more than any one else on the planet. So I just use the call-back service and go about my day. The call-back function holds your place in line so it's not like other people are getting ahead of you if you use it. Pretty simple... I've even gotten call backs after they are officially supposed to be closed. I have already placed one very large order and received all of the expected products in great shape; nothing damaged, nothing used like other people have commented. And everything was packed very well and everything works. I dunno why my experience has been so different - maybe they are under new management or something? This is like the twilight zone or something...
.22 Crossman Vantage
Purchased a .22 Crossman Vantage and all the reviews raved about the Vantage and now I know why. Sighted it in and after 8 shots, the last two were touching each other in the bullseye at 25 yards. Put a cheaper scope on it and still got this kind of accuracy, plan to purchase a better scope in the near future. Airgun Depot is spot on, in price, delivery and making it's customers better informed air gunners.
Did not give discount per the advertised promotions. I did not receive my $20 discount and even though I brought it to their attention it was not honored.
Gerry PierickMultiple orders
I have ordered from airgun depot multiple times and have never had any issue. Shipping has been just as described and on time, orders have always been correct and complete. The condition of product has always been new in the box with no damage. I have recommended this site to friends.
The only con is they do seem to have a lot of items out of stock currentlyUmarex origin
Ordered a new Umarex origin and it came in a timely manner. Unfortunately the pump was defective emailed them and they sent me a shipping label so I could return it to them. Within two weeks I received a new rifle. Outstanding service. Only one drawback they are very busy and it's hard to get anybody on the phone. Will order from them again!
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diana 340 n-tec
Ordered in October 2021. I knew it was out of stock but did not need it right away. After a month I tried to call, hung up after half an hour. tried to call a couple more times ,hung up after half an hour on hold. They have sent no updates as to the status of my order, nothing. Anyone considering buying from them here's what I recommend : call them before buying, see how easy they are to get ahold of, base whether or not you should continue on that experience. Customer service is not one of their strong points. Be warned!!!
Air rifle various accs
No communication at all. Never received order but took my money for weeks. Finally got an answer to an email after 4 to 5 days that they dont know when product is coming in. Well they should know to be able to tell their customers. Won't deal with again.
Walther reign 22
They are a great company lots of options. I had a problem with my new gun . Same day I messaged the they had a return number . And a paid return and will ship me my new gun . That’s a 10 all day long . I will use often
Best collections
The guns are safe and come with all the proper loaded thing i want
it makes my shooting much better and professional
also the rate is good so i love it alreadyno customer service,you cant get a hold of them,use a throw away debt card,there a scam
airbow benjimin
everything works i want to know how to attach sling i cannot figure it out.
Gamo gen 2 swarm
price was cheapest I found ,but that doesnt do any good if you cant get the gun. I had to prepay and wait for stock. I had to open a case at paypal to get refund. Bought in February and received refund in early April. When I received the refund and looked for new place to purchase they come up on AGD as in stock. Funny if you have them why couldnt I get the one I ordered.
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I received my Benjamin trail np mark ll it looks like it is used screws have screw driver marks on a couple of them. I unwrap it and looked it over.
I tried to cook it and it won't budge
Is there something I'm over looking ?
Thanks. Gary