Alensa - Overall Rating based on 21 reviews
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Quick delivery contact lenses
I ordered contact lenses from this company and I was really impressed with the service. The ordering process was easy and I liked that. The customer service team was super helpful when I had a question about my order. The prices were good compared to other online stores, so it was a good deal. My contact lenses arrived in just a few days, faster than I thought. Overall, I was really happy with my experience and I'll definitely shop here again.
Easy ordering process, quality branded lenses, free delivery, optional free gifts
I have to say, my experience with this company has been absolutely amazing. The ordering process was so simple and I found the lenses I needed without any hassle. The quality of the lenses I got was top-notch and I was really happy to see that they arrived in just 2-3 days with free shipping. Plus, the free gifts that came with my order were a nice bonus. Overall, I'm super impressed with everything about this company.
Contact lens purchase
I've been buying my contact lenses from this online store for a while now, and I have to say, I've never been let down. The prices are really good and I always find what I'm looking for without breaking the bank. Ordering is a breeze, everything is laid out nicely and easy to find. The customer service folks are friendly and always quick to help out with any questions I have. I definitely suggest checking out this site for all your contact lens needs.
Contact lens purchase
I just bought contact lenses from this company and I gotta say, I was really impressed with the service. With so many sketchy companies out there, it was a relief to find one that was dependable and trustworthy. I knew my order would be right and on time, and they didn't let me down. Now that I'm a regular customer, I can vouch for their consistent and quality service. Plus, their prices are fair and competitive, so it's a win-win for us customers.
Regrettable purchase
I recently bought some eyeglasses but I ended up regretting it. I ordered them on a Friday night and soon noticed that the frame was too small for me. I tried to cancel the order within 2 hours, but 4 days later I was told the lenses had already been made and I would have to pay for them to be thrown away. It was really frustrating because they're not covered by the ADR and there's no support for consumers when it comes to returns.
Original 48hr delivery order lost
I had a really bad experience with this company. I had ordered the 48-hour delivery, but my package got lost in the mail. Instead of fixing the problem quickly, the customer service at Alensa made me wait two weeks and fill out a form, even though they could have just checked the tracking info to see the issue. I ran out of lenses and had to buy more from a different store. Because of this whole mess, I doubt I'll ever use their services again.
Prescription glasses purchase
Buying prescription glasses online was such a breeze! The whole process from ordering to getting the glasses was quick and smooth. The company really paid attention to the little things, not just in the glasses, but also in the packaging. You could tell they take pride in how they present themselves. The glasses were really well-made, and the lenses fit perfectly into the frames, unlike the last time I bought some online. I haven't tried the transition lenses yet, but I'm pretty sure they'll be great. I'm really happy with my purchase and I'll definitely buy from them again.
Contact lenses purchase for value
I just bought some contact lenses and I'm really happy with what I got for my money. The prices were way better than what my eye doctor would've charged. The lenses are super high quality and I had no problems seeing with them on. I'm really pleased with my purchase and will definitely be buying from this store again.
Monthly contact lenses
I've been getting my contact lenses from this company every month for the last two years, and I always go back because they're so reliable! Their deliveries are always on time, and I love that they often have discounts available. The lens quality is really good too, I've never had any problems with them. I definitely recommend this company to anyone in need of affordable and trustworthy contact lenses.
Discounted contact lenses and solutions with long expiration date
I just bought some contact lenses and solutions on sale that don't expire for a long time. I was pleasantly surprised that both of my orders showed up in just four days, even though I placed them on a Saturday. The prices were really good, and getting products that were discounted and expire in June 2027 was a steal. I used to buy my lenses from fancy optical stores and have to wait up to two weeks to pick them up, which was super annoying. Overall, I'm really happy with my experience and would definitely give it 5 stars.
Glasses purchase
I just got these glasses from this company, and let me tell you, they are seriously amazing. Not only do they look great, but they also make everything super clear. I feel like I'm seeing things in a whole new way. It's like I've turned into a mantis shrimp, able to see all kinds of colors and light like never before.
Prescription glasses
I was a little unsure about getting new prescription glasses from a place I didn't know. I mean, glasses can be a big expense. But let me tell you, I was really happy with what I got. They were designer frames and came right on time, all safe and sound in a nice case and box. I couldn't be happier with what I got and will for sure think about buying from them again. Thanks for making it such a great shopping experience.
Contact lenses purchase
Ordering was so easy on their website, everything was laid out nicely and I found what I needed in no time. When my products got here, they were packaged really nicely and the delivery was super quick. This company is definitely top-notch and I'll be keeping an eye on them for sure. I don't think anyone can top their service and quality.
Slow delivery but worth the wait
I ordered my lenses right before a long weekend, and they didn't actually arrive until the next week. It took a little longer than I expected compared to other places I've bought from, but I'm not gonna let that one time stop me from ordering again. Next time, I'll try to remember to plan ahead. The lenses are top quality, just like the ones I always get, and I even paid less this time around.
Contact lenses
I just bought some contact lenses from this website, and I gotta say, I was really let down by the whole thing. At first, when I paid, they gave me the wrong tracking numbers that weren't even real. I tried emailing customer service, but never heard back from them. I even called during their business hours, but they said they were closed. It's just not cool how they're not being upfront and keeping in touch with customers.
Fast delivery, issue resolution
I just bought something online and it came super quick, which was awesome. But when I got it, I noticed there was a problem with one of the things I ordered. So, I reached out to the customer service team, and they totally took care of it right away. They handled it really well, and I'd totally tell others to check out their stuff. Thanks for your help!
Purchased multiple pairs of colored prescription contact lenses
I just bought a bunch of colored prescription contact lenses from this online store and let me tell you, I am super happy with my purchase. The lenses looked just like they were described and the designs were even cooler in person. They came in a nice package and arrived right on time. I've never had any problems with my orders from this site and now it's my favorite place to get cool prescription lenses.
Purchased contact lenses
I ordered some contact lenses from Alensa not too long ago and thought I'd try out the UPS delivery service to get them faster. Unfortunately, my experience with UPS was pretty bad. The delivery driver needed a signature, but that wasn't made clear to me beforehand. When I asked him to leave the package with my neighbor instead, he said no and it ended up being a hassle. I had to trek over to the UPS pickup spot in a different part of town the next day to grab my package, even though I paid extra for the faster delivery. In the end, my package arrived at the same time it would have with the cheaper Royal Mail service. From now on, I'll just go with Royal Mail instead.
Topvue contact lenses purchase
I was really happy with my Topvue contact lenses I bought. They arrived pretty fast, and those Topvue 1 day elite lenses felt super comfy. Plus, they threw in a bunch of saline solution to keep them nice and moist, which was a great extra touch. All in all, I was really pleased with how things went.
Year's supply of contact lenses
I needed to buy contact lenses for a whole year because I had a bad experience with another company. I ended up finding Alensa and decided to give them a shot. I placed an order on a Tuesday and was happy to see my lenses show up just two days later on Thursday. They didn't just arrive fast, but Alensa even threw in a free gift with my order. I was really impressed with how quick and good their service was, and I'll definitely be coming back as a customer in the future.
Review with most votes
Second order of contact lenses
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