LightInTheBox51 reviews
This score is based on 51 genuine reviews submitted via US-Reviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Kinda nervous, happy now
Was nervous buying a wig after chemo; had bad shop before, relieved.
Checkout saved my morning
Mid-rush I bought desk supplies for my home office; checkout was quick, glad it worked out.
Late-night door fix
Got it late afternoon, customer service helped track it; hung the cover and it's been brightening my mornings daily.
Mostly painless checkout
Mostly happy — checkout was painless, decent selection, used them years ago so I was skeptical.
Skeptic turned mildly obsessed
I almost didn't buy it—figured it'd be cheesy, but it's surprisingly sturdy and hangs on my front door daily.
Happy little find
I tried it last week — photos were shockingly sharp, checkout painless, felt pleased, nice price
Morning staple
Really works for my morning photo routine — quick checkout, fair price, Ann was helpful.
Sweater win
Got it super fast. Wore the sweater on morning dog walks and at the office—soft, sturdy. Customer service answered quickly, so yeah, happy I bought it.
Unexpectedly soft
Started wearing it right away after delivery, was folding it on the couch and noticed it's softer than I expected. Feels cozy, fit's a bit roomy, quality seems solid.
Different photos, arrived fine
I got a shower head that didn’t match the photos — different spray holes, but it does the job for my morning rush. Delivery was on time, support replied slow but eventually helped me.
Which shower head is this?
Photos show different shower heads under same listing. I ordered and hesitated because I couldn’t tell which one I'd get. Kind of annoying. Please match images to actual product or label variants.
Little relief, reluctantly
I ordered a dress for a wedding and, surprise, it shipped from Asia so it took forever — I was panicking. Returns? They only offered a 15% refund and wanted me to pay tracked return to their warehouse, wow. Still, when it finally arrived I tried it on and, honestly, the fabric and fit were better than I expected. It was a small miracle, really. I sighed, okay, not terrible.
Almost perfect, but shipping killed the vibe
it arrived way after the date I needed it, which sucked. Returning was a headache too, they offered only a tiny sale refund and you pay tracked return shipping back to Asia. Not perfect, but the product itself is good.
Finally arrived
could use clearer tracking updates. Tip: double-check measurements, trust the chart.
Pretty good, but unclear metal details
Overall, I liked the experience but the lack of metal info bugged me. I needed a necklace that wouldn't set off my metal allergy, so knowing whether pieces were .925 sterling or just plated mattered. The site was easy to use and honestly had way too many options (I got a bit lost), prices looked fine, and checkout was simple — just wish labels said the composition up front, that would save a headache.
Decent finds, not perfect
check the measurements, but I was happy with price and variety overall.
Too many choices, but glad I went for it
Weirdly, I almost didn't buy because the site felt like an endless jewelry aisle. I hesitated — choices everywhere, and I kept asking myself which metal it actually was. Big deal for my skin. Turns out the piece arrived with a .925 stamp (and customer service confirmed it), so my worries faded. Wearing it every day now, no irritation. Still a lot to sift through, but happy with the purchase overall pretty pleased.
Worth it, mostly
double-check tracking and be ready for a headache if UNIUNI handles it. Hope they sort this soon; I'd come back if it's fixed.
Saw them on Instagram, good stuff but slow shipping
fabric feels solid, tops fit true to size and dresses run a little large, which I didn't mind. The one thing that keeps me from buying more is the shipping. I ordered a summer dress and it arrived after three weeks, by then the season was nearly over, so that was frustrating. Shipping costs are also higher than other mail-order places and there's no free-shipping threshold, which is annoying. I’d happily shop more if turnaround was faster and shipping had a sensible threshold. Still, the clothes are decent, kinda tempting to try again if they fixed that soon.
Nice linen, messy return runaround
I was on the fence before buying — needed a breathable linen shirt for a humid trip and the size chart looked iffy, so yeah I was worried. When it arrived the fabric was actually nice and lightweight, but it was too tight across the chest and under the arms. I asked for a refund and instead got a series of discount offers (60% off if I spent more, then 40% off) — not what I wanted. I asked again for a full refund and a return label, and they kept emailing options and then basically said they “regret” my choice but expected me to pay return shipping and give them a tracking number. That was the point where I gave up. Shirt could’ve been fixed by a tailor, so it’s not a bad item, but the customer service and returns process spoiled it.
About LightInTheBox
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, the company offers products in three core categories: apparel, small accessories and gadgets, and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising, and fulfillment. It is known for providing a convenient way for customers to shop for a wide selection of lifestyle products at attractive prices through its websites, which are available in multiple major languages.
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Categories LightInTheBox
Online Shop | Fashion | Home and Garden | Electronics
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Last update: November 2025
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Review with most votes
Beautiful
I loved it. They have so good collections and its really awsome that the service is so nice. I must say i never thought that light in the box can help to get the dresses so beau... Read onBy: Lisa Hollywood