All reviews of paolo
Review about: LightInTheBox
A dress for a special event
Oh my gosh, I am absolutely obsessed with shopping on this website! The customer service is amazing and they're always so helpful. I just bought a dress for a really big event coming up and I'm crossing my fingers that it gets here in like 5 days! I really regret not discovering this website sooner, they seriously have the most adorable stuff!
Review about: TOMS Shoes
Ethical shoes
I had a really bad experience with this so-called ethical company. I ordered something on a Saturday and realized I messed up not long after. But when I tried to contact customer service, it was a nightmare getting through because their lines and chat were down. Finally got a hold of someone on Monday, but they said it was too late to fix my order, even though it had only been a couple of days. They basically told me my only option was to let the shoes ship from the Netherlands to the UK, then reject delivery and have them sent back. It's crazy that a company claiming to be ethical would even suggest such a wasteful and environmentally unfriendly solution. And to top it off, the customer service reps seemed fake and like they just wanted to get me off the phone.
Review about: Baby Gold
Rings and pendant
I just bought two rings and a pendant from this store. Gotta say, these pieces are absolutely gorgeous and I really liked the great customer service they offered. The customer service rep was super quick at getting back to me, especially when I asked about getting some personalized pieces. But when I got my order, I realized the pendant was actually smaller than they said. Wish the product descriptions were more accurate. Besides that hiccup, I'd give my whole experience a solid 4 stars.