All reviews of paolo
Review about: TOMS Shoes
Ethical shoes
I had a really bad experience with this so-called ethical company. I ordered something on a Saturday and realized I messed up not long after. But when I tried to contact customer service, it was a nightmare getting through because their lines and chat were down. Finally got a hold of someone on Monday, but they said it was too late to fix my order, even though it had only been a couple of days. They basically told me my only option was to let the shoes ship from the Netherlands to the UK, then reject delivery and have them sent back. It's crazy that a company claiming to be ethical would even suggest such a wasteful and environmentally unfriendly solution. And to top it off, the customer service reps seemed fake and like they just wanted to get me off the phone.
Review about: Baby Gold
Rings and pendant
I just bought two rings and a pendant from this store. Gotta say, these pieces are absolutely gorgeous and I really liked the great customer service they offered. The customer service rep was super quick at getting back to me, especially when I asked about getting some personalized pieces. But when I got my order, I realized the pendant was actually smaller than they said. Wish the product descriptions were more accurate. Besides that hiccup, I'd give my whole experience a solid 4 stars.
Review about: Aquasana
Rhino system
I had a really bad time when I tried to get more info about the Rhino system from the customer service folks. They not only gave me mixed signals but also had a hard time answering my real questions and worries. Instead of helping me out, they just argued with me and brushed me off. Their rude attitude and unprofessionalism made me lose all trust in the service they offer, so I chose not to buy the product.
Review about: Bass Pro Shops
Over Under Shotgun
I tried to buy a over under shotgun from this store, but their online ordering system messed up and canceled my order. Now they won't let me buy a gun from them again. I read other reviews and it looks like this happens a lot. It's pretty frustrating that they'd treat their customers like this. I suggest going to a different gun store that actually cares about their customers.