Baby Gold21 reviews
This rating is based on 21 genuine user reviews submitted directly via ErvaringenScout since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.A pair of defective earrings
Got a defective pair of earrings and contacted them about it. They told me to pay 20.00 towards my free warranty to send back. I said I don't think so. Said send them back and they will repair them. Don't want a patched up pair of 3 day old earrings. Filed a claim with my card company and filed a claim with the Federal Trade Comission and the BBB and left negative feedback on them on different sightss to warn others not to use them. They need to be investigated.
Gemstone Drop Huggies Hoops purchase
I recently bought some Gemstone Drop Huggies Hoops and was really let down. The earrings I got were way smaller than they looked on the website, which made me feel like I got tricked and didn't get what I wanted. When I contacted customer service to return them and get a refund, they weren't very helpful and kind of brushed me off. It seems like this company does shady stuff because they won't own up to their mistakes with the product pictures. I definitely wouldn't recommend buying from them since it seems like they care more about making money than making customers happy and being truthful.
HORRIBLE quality and service
Don't buy from this place, seriously! I got some really bad stuff and the people who work there are definitely not experts like they say. Plus, they only give store credit for returns, which is just ridiculous. Why would I want more stuff from them if it's all terrible in the first place? And on top of that, they charge $15 for returns without even telling you until you try to return something. It's a total rip-off, stay away from this place for sure.
Diamond rings for traveling
I bought some rings from a store a while ago and they're still so shiny and sparkly! I wear them all the time, even when I'm cleaning or swimming, and they're holding up really well. I'm actually thinking about getting some more rings soon.
Custom ring with Roman numerals
I recently got a ring with Roman numerals from this brand and it was even better than I expected. I got it as a Christmas gift for a special woman and she loved it. The ring was made really well and the Roman numerals gave it a special touch that made it unique. She wears it all the time and really loves that it's personalized. After that great experience, I decided to buy some diamond hoop earrings, and they are also really great quality and design. Overall, I've had a fantastic experience with this brand and will definitely be shopping with them again.
Tiny, short necklace
I bought this necklace that turned out to be super light and only 14 inches long, so it didn't even fit right. I tried emailing them four times about the problem but never got a response. Finally, I just decided to send the necklace back in the original packaging. I called a bunch of times, but no one picked up. When I did get through, they said I couldn't get a refund on custom orders, only store credit. The person on the phone said "everything is custom," so my choices for using the credit were pretty limited. It was really annoying to find out there weren't many items to choose from under $100, especially after shelling out so much for the necklace. I totally regret buying it and wish I had known more beforehand.
Defective item, exceptional customer service
I was kinda bummed out when I got a faulty item and found out they don't take returns. But I gotta give credit where it's due - the customer service I got from the company was top-notch. Even though the automated system kept trying to get me to return the item for store credit with a fee, the customer service team really came through and waived the fee so I could send it back. I think the company should think about changing their policy on returns for faulty items to make things better for customers overall.
Bracelet purchase
I recently bought a bracelet from Baby Gold but it broke less than a day after wearing it. Even though they say they have a lifetime warranty, I tried reaching out to them through their website and Instagram with no luck. It's disappointing that they don't stand by the quality of their products or honor their lifetime guarantee. Seems like others have had similar problems too. One person got the wrong custom necklace and couldn't return it because it was "custom." Another got just one earring instead of a pair, and now they have to pay $15 to send it back. This kind of customer service and lack of responsibility is really worrisome.
Baby items purchase
OMG, seriously, I got this coupon code for Baby Gold, right? I thought it would give me a discount but when I tried to use it, it didn't even work! And when I reached out to customer service, it felt like talking to a robot because no one responded. Plus, when I finally got my order, it wasn't even what I was hoping for. Ugh, definitely not shopping there again!
Glimmer necklace purchase
I got this cute glimmer necklace that I liked and it was in my price range. But man, it kept getting tangled in my hair every time I wore it. I left a review to say how I felt, but they took it down. Now I'm not sure if the reviews on this site are even real.
Broken bracelet
I bought a bracelet from this shop not long ago, but it broke after just a few days. The customer service has been really disappointing because it's been almost 2 months and I still haven't gotten a refund or a new one. The bracelet was made of hollow tubes that weren't put together well, so it kept falling off.
Rings and pendant
I just bought two rings and a pendant from this store. Gotta say, these pieces are absolutely gorgeous and I really liked the great customer service they offered. The customer service rep was super quick at getting back to me, especially when I asked about getting some personalized pieces. But when I got my order, I realized the pendant was actually smaller than they said. Wish the product descriptions were more accurate. Besides that hiccup, I'd give my whole experience a solid 4 stars.
Gold bracelet
I purchased a gold bracelet from this particular place, and it broke in less than 3 months - can you believe it? Naturally, I contacted them to ask for a repair, but despite their supposed "lifetime guarantee," they insisted on charging me for the fix and shipping. It's like they were falsely advertising! If a gold bracelet can't even hold up for 3 months, what does that say about the quality of their jewelry? I suggest saving your money and buying from a more trustworthy place. This company is completely dishonest.
Cigar band ring
I recently bought a cigar band ring from this store, and I have to say, I was not happy with my experience. When I got the ring, it was too big, so I wanted to exchange it for a smaller size. But, to my disappointment, the store's return policy only offered store credit, which was really inconvenient for me. On top of that, the quality of the gold in the ring was not great - it scratched too easily and didn't hold up well. Even though I wore it every day, it started looking worn out with scratches, not as nice as my other gold jewelry pieces. I wish I had shopped somewhere else where I could have gotten better quality jewelry for a similar price.
Necklace purchase
I recently bought a necklace, and honestly, it was a bit of a letdown. Even though I got a 20% discount, the quality just didn't live up to the hefty price. The diamond was dull, the clasp was way too tiny, and the whole look of it was just not what I expected.
Recent necklace purchase
I bought a necklace, but turns out my partner got the same one. They tried to cancel the order, but the company said no. We both got the necklaces and they're not great quality. The clasp is hard to open and it feels cheap, definitely not what I expected for something that's supposed to be 14 karat gold. I'm going to get them checked by a jeweler to see if they're real or not.
Cute earrings
I bought these really cute earrings that were super affordable, but they broke so easily! I tried contacting the seller so many times about it, but never heard back from them.
Necklace purchase
I kind of impulsively bought a necklace from this place with no research, but it all worked out because I got it after about a week and it's not bad at all. I did have to hit up customer service to check on my order, but they got back to me pretty fast. After reading some more reviews, I probably wouldn't buy from here again, but I thought I'd share my story for anyone else who's on the fence like I was.
14kt gold paperclip bracelet
I bought a gold bracelet from this company, but it wasn't as nice as it looked in the online pictures. I had to wait forever for it to ship, and when I tried to cancel my order, they wouldn't let me. I lost almost $400 and didn't even get the bracelet. The customer service has gotten better with responding quicker, but they didn't really help me solve the problem. I wouldn't suggest buying from this company at all.
Delayed delivery, lack of communication
I recently bought something from this store and, man, I was pretty let down. I ordered it on December 16th and they said it would be here in 2-3 weeks. But, it ended up taking like 5 weeks to get to me. What really got me annoyed was that they didn't give me any heads up about the delay. I only got that first confirmation email and then didn't hear anything until I asked about what was going on with my order.
About Baby Gold
14K jewelry is becoming increasingly popular among jewelry lovers. In fact, many people prefer 14K gold for their wedding and engagement rings. The fact that 14K gold is an affordable option and that jewelry made of 14K gold looks attractive is one of the reasons for its popularity among the general public. 14K gold is made up of almost 60% pure gold and 40% additional metals such as copper, zinc, and silver. 14K gold jewelry comes in three colors: rose, white, and gold.
Baby Gold is one of the companies that sell 14K gold jewelry. Do they, however, give any assurances on their products? Does their jewelry wear off? Is their jewelry reasonably priced? Do they ship internationally? Are their customers happy with the items and services they provide? Read the customer reviews on US-Reviews to discover the answers to all of your Baby Gold-related queries.
About Baby Gold
Baby Gold is an American company that is based in Los Angeles. It was launched in 2018 by a couple who were previously working in the jewelry industry. Baby Gold is named after the creators' daughter's nickname. Baby Gold sells 14K gold jewelry that is manufactured in their own factory. They don't outsource their products, so they also deliver custom orders. Baby Gold also sells jewelry for kids. The founder stated in an interview that the price of their items is comparatively low as they manufacture them in their own factory, which reduces the cost of outsourcing.
Products & Services of Baby Gold
Baby Gold manufactures its jewelry in a family-owned factory in Los Angeles. The company claims to use 14K solid gold and ethically sourced diamonds for their jewelry. Baby Gold sells 14K rose, gold, and white gold jewelry. Necklaces, bracelets, anklets, rings, earrings, and charms are among their offerings. Their personalized products include name necklaces, custom bracelets, jewelry with initial letters, and zodiac signs. Baby Gold also sells jewelry for kids. Mini necklaces, bracelets, earrings, and rings, among other items, are available for children.
Baby Gold offers free shipping and returns across the US. Their custom products take 10-14 business days to ship while in-store products are delivered in 3-5 business days. However, customers can rush the production time by paying extra fees and getting their customized product delivered in 4-6 business days. The company claims to provide a lifetime guarantee and claims that its product does not tarnish and can be worn in the water.
Complaints, Compliments, and Tips for Baby Gold
Have you ever bought jewelry from Baby Gold? If yes, then would you recommend it to your friends and family? Do they ship on time? Do they have a reliable return policy? Was this experience worth the money? Does the jewelry last longer? How would you rate the quality of the jewelry they are offering? Do you have any tips that can help the company to increase the standard of their products and services? Kindly drop your feedback as it will be very helpful to the future customers of the company.
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Last update: September 2025
Review with most votes
Bracelet from Baby Gold
I would have given them a negative score if I can. This is the worst company, they are scammers. Do not buy anything from this site. It is not real gold. You would be better off... Read onBy: Soct