LightInTheBox36 reviews
This score is based on 36 genuine reviews submitted via US-Reviews since 2019.
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- Dress and outfit purchase- Hey there, I wanted to mention that I recently purchased a dress and outfit that were supposed to have price drops, but for some reason the system didn't give me the correct discount. The dress should've been $14 cheaper and the outfit should've had a $14 discount as well. Additionally, I was hoping to avoid paying extra for shipping, but I couldn't find an option to remove it. Thanks for looking into this for me! 
- Treat time purchase- I love shopping at this store because they have a great selection of products for all ages. Whether you're shopping for yourself or looking for a gift, you can always find something here. I've bought from them in the past and have always been happy with the quality of the items. They're just like they're shown on the website and have held up well over time. 
- Cozy and Stylish Sweater- I got this really comfy and trendy sweater from a website, and let me tell you, it's amazing! The fabric is incredibly soft and cozy, great for those cold days. The design is really cool and it's so easy to wear. Definitely a staple in my wardrobe! 
- Attempted to combine orders to save on shipping- The website wouldn't let me add this order to my first one to save on shipping costs, which was really annoying. I really wish there was a better system for putting orders together. 
- Easy navigation, simple payment, great product selection- I just bought something on this website and let me tell you, it was super easy to find my way around their site. The search bar and filters made it simple for me to find exactly what I was looking for. Paying was a breeze too, no problems at all. And they have so many different products to pick from, it was tough to decide! All in all, shopping on this platform was a great experience. 
- Watch purchase- After I exchanged a bunch of emails with customer service, I finally got back into my account. But now I'm kind of confused about whether I have any discounts or credits. Still, I managed to reorder the right size of the watch I wanted. 
- Various items- I shop on this website a lot, and I've always been happy with the stuff I get. They have a huge variety of things, so I can always find exactly what I'm looking for, whether it's clothes, gadgets, or stuff for the house. The orders always come quickly, and I like that I can track them. The prices are good too, and I often get really good deals on stuff that would've cost me a lot more somewhere else. In general, I think this site is great for anyone who wants a big range of products that won't break the bank. 
- Golf shirts- The shipping time for my golf shirts was pretty reasonable, especially 'cause they were coming from overseas. The prices were a good deal for the quality of the products I got. I've bought a bunch of stuff from this website and I always make sure to get matching shirts for me and my golf buddies. The shirts are nice and I've been happy with all my purchases. Thanks a bunch. 
- Clothing purchase- I recently bought some clothes from this place and they arrived kinda late, but the prices were amazing so it didn't really bother me at all! I ended up getting some really cute stuff and I'm like totally thrilled with my purchase. The quality was actually pretty good too, not bad at all! 
- High hopes for unique skorts- I was super excited to get these skorts in the mail, thinking they'd be really unique compared to what you can find in stores. But, turns out they weren't as special as I had imagined. The quality was alright, nothing too amazing. 
- Online shopping experience- I just went through the total hassle of shopping online on this website and let me tell you, it was super frustrating. First off, they made me create an account just because I wanted to use a different billing address. And then, they kept forgetting that address every time I tried to check out. On top of that, the stupid website kept crashing on me, which made it practically impossible to finish my purchase. I have to say, the whole thing left me feeling like I couldn't trust this site at all. It just seemed sketchy, you know? 
- Easy and great choice- The process of ordering was super easy and hassle-free. I had no trouble finding the products I wanted on the website, and there was a great selection to choose from. I found exactly what I needed. However, I haven't gotten my order yet, so I can't say anything about the quality of the products or how they were delivered. 
- Dress purchase- I got this really cute dress from here! They had so many different styles and fabrics to pick from, and I liked how they provided info on the dress lengths. The only downside was that I noticed they had a bunch of dresses made out of polyester, which isn't great for the oceans, so I made sure to go for the natural fabrics instead. 
- Overpriced shipping- Man, what's up with the shipping costs on this site? I was pumped to order some stuff, but then I saw the shipping fees and almost fell out of my chair. It's like they're trying to charge you an arm and a leg just to get your order to you. Seriously, can't they give us a break? I was all set to go crazy and buy a bunch of things, but now I'm second-guessing my whole shopping spree because of these crazy shipping charges. They need to get it together, for real. 
- Evening dress- Very disappointing with the dress I ordered. It was a standard U.S size which size fits me 99% of the time. However this dress was about 2 sizes too small so I tried to return it for a full refund I could only get 20% refund or a 40.00$ cash voucher to the store. The dress was 148.00$. 
- Beautiful- I loved it. They have so good collections and its really awsome that the service is so nice. I must say i never thought that light in the box can help to get the dresses so beautiful 
About LightInTheBox
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, the company offers products in three core categories: apparel, small accessories and gadgets, and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising, and fulfillment. It is known for providing a convenient way for customers to shop for a wide selection of lifestyle products at attractive prices through its websites, which are available in multiple major languages.
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Categories LightInTheBox
Online Shop | Fashion | Home and Garden | Electronics
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 Last update: October 2025
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Review with most votes
Beautiful
I loved it. They have so good collections and its really awsome that the service is so nice. I must say i never thought that light in the box can help to get the dresses so beau... Read onBy: Lisa Hollywood