;GearBest » Customer experiences and reviews

    Reviews GearBest

    Are you in need of electronic supplies and other goodies? Are you trying to find the best deals online but you cannot find the stuff in one place? These problems are now solved by one of the cheapest online shopping sites for electronics, a site consisting of ever-growing, latest, and various products for you to shop. You can buy any electronic item related to your mobile phone, laptop, office, home or even accessories for kids. You can buy almost anything in hundreds and thousands of different varieties on Gearbest.com.

    What is Gearbest USA:

    GearBest is an online electronic store that aims to become the best online electronics shop worldwide by providing an unparalleled selection of the best gadgets, the exceptional experience of shipping and all this at unbeatable and affordable prices. They dispatch thousands of parcels to over 200 countries and regions every day. GearBest treats their consumers as they are the Kings and they make the customers fully satisfied with the order and leave no stone unturned. They contain the highest rated consumer electronics, gadgets, and men’s fashions and styles and it is growing exponentially every single day. Their electronic products include mobile phone accessories, laptop accessories, toys and hobbies, Apparel, Bags and Shoes, Home and Garden, LED lights and Flashlights, Apple accessories, local warehouses and accessories for kids too. This truly makes it a dreamland for the buyers. Their extensive services will be discussed next.

    One of GearBest's products: a wristband that's also a stainless steel multitool.

    What can you expect from Gearbest shipping and tracking services? And what about Gearbest's return policy? Find out more about the Gearbest's services here!

    Numerous services are offered by GearBest.com and some of the most important are listed here. First, the shipping is free in some countries at an affordable cost. Each product you buy comes with a 45-day warranty and most of the items are for one year repair and replacement policy. Gearbest provides live chats services with the customers and takes every single order very seriously and the order does not complete with the delivery, it gets completed when the customer is fully satisfied with the work. Fast shipping includes DHL, EMS, and FEDEX and a range of convenient shipping options are available for every budget. Gear best uses 128 bit SSL encryption to protect your data. Services are lightning-fast and they deliver the order with full efficiency and responsibility. There is, even more, flexibility in the payment options and that includes Visa, MasterCard, American Express and much more. They also accept PayPal(if available in your country), Western Union and bank transfer. Also, local payments methods such as Boleto Bancario via Ebanx are on the table. You also get discounts on choosing every type of payment method. The service is dead on time in a 3-day arrival. The customer service center is capable of speaking in multiple languages and this offers more flexibility to the customers. In short, this site is in a sense a whole landmark of products and a way of spreading happiness across millions of faces around the globe.

    Complaints and feedback from customers can help you answer the following question; Is Gearbest legit?

    If you have used this website then your reviews and experience are a necessity to be shared. Gear best show a positive attitude towards your suggestions, problems, and complaints and asks you for your valuable feedback. If you have any compliments, feedback, suggestions, complaints then we as well as Gear best would love to hear it and have great respect for that. Your complaints and queries are answered well within 24 hours. If the issue is big then it can be resolved by contacting them via the contact information provided on the website.

    Is GearBest the best place for electronics and gadgets? Read about their toys, hobby supplies, shoes, home & garden items and more.

    Reviews, complaints and customer experiences (2)

    50% Would buy here again!

    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

    qualities are good

    Great collections of almost everything which is commonly used in daily life.
    not possible to describ my all purchases from GearBest. What is important i never faced any quality issues or deliveries issues since my first purchase of electronics item in 2015.
    this month one purchase of Creative Building Blocks for litile champs, are really useful, and interesting. Prices are never been any worry any time.
    just a nice place for shopping

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    Would buy here again

    flashlights, headphones etc

    Gearbest would undoutedly be the worst online shopping experience I have endured in over 20 years of internet transactions.
    To be clear about one thing... Gearbest are not an online shop with products to sell, but a virtual shopping mall, incorporating hundreds of little Chinese retailers. Not that this is bad, but unlike other reputable shopping malls who honour their customers purchases and transactions conducted through their interface, Gearbest provide no such guarantee or support. It has been my experience over 5 years of dealing with Gearbest that their service and reliability has declined considerably. That's right. All the more fool me to keep giving them another chance you may say.
    I just buy junk for my grandkids, like tv boxes, headphones, flashlites, watches, etc, so the cost has never been the issue. It's like playing the lotteries when you order from Gearbest. You take your chances as whether it arrives or not.
    If you ask for Gearbest support with regards to an unreceived order they will politely refer you to instructions on how to contact that seller. So then you have recreate another letter of enquiry giving dates, order number, product details and the problem for the reseller shop. In response from that store you can expect one of two things. 1/ a message, from someone with a poor command of the english language, to say they will investigate. 0r 2/ no response at all. This has happened to me many times.
    So after a period of time you move to the next step, which is to go back to Gearbest support, recreate another letter of enquiry giving dates, order number, product details, the reseller and the problem. The response from Gearbest support this time is the condescending, "be patient" message and let us know how you get on over the coming months.
    Currently for the 2020 year I'm only down six undelivered orders out of the 11 paid for.
    I have outstanding orders from April 2020 to October 2020.
    During the same period I have order items from AliExpress, Amazon, Readers etc... all goods arrive within a 2-3 week period... but with Gearbest expect delays of up to 8 mths, if they arrive at all.
    Do I think Gearbest provide a good service? No.
    Buyer beware!

    By: Peter Young18-01-2021
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    Would buy here again

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    Is GearBest a trustworthy company?

    There is currently one customer review posted about GearBest. On average, they received a star-grading of 7/10, with 50% of the reviewers indicating that they would buy from the brand again.

    What services or products do GearBest offer?

    GearBest is mainly active in the Online Shop category, more specifically with Fashion, Children & Baby, Personal care, Homeware, Sport & Outdoor, Electronics, Multimedia & Magazines.

    I have read all the reviews. What now?

    Did you get a positive impression from the reviews? If so, then you can place your order on the GearBest website with confidence. If not you can find many other brands to read about on our website!"