Best Vet Care Reviews

: 25
44% Would buy here again

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R
Ron Aviel
I want NexGard Blue for dogs and the prices are good. My dog’s Vet said that NexGard from South Africa may not from real authorised pharmaceutical company…. and may be harmful or not work. Please...Read on
L
LA
1) I have never had any trouble reaching a CSR through their chat line. The replies are always quick, on point and complete. 2) the website clearly state that a tracking number is available for a...Read on
J
J Ross
You can’t beat their prices but delivery is very slow like it took a couple weeks. Read on
J
John
Mixed, not + not - ... Time will tell. In April I ordered Nexgard. No word for several weeks. CC was charged along with a 1% international transaction fee to an unspecified British bank.Phone ...Read on
S
Stacy
There is NOTHING anyone could threaten me with that would make me order from this site ever again. I placed an order for over $100 worth of medications for all 3 of my animals, 6 months worth to be...Read on

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    NexGard “maybe”

    I want NexGard Blue for dogs and the prices are good. My dog’s Vet said that NexGard from South Africa may not from real authorised pharmaceutical company…. and may be harmful or not work.
    Please clear that up for me.


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    comfortis

    1) I have never had any trouble reaching a CSR through their chat line. The replies are always quick, on point and complete.
    2) the website clearly state that a tracking number is available for an extra charge. If that is a deal breaker for you, don't order from this retailer.
    3) the reason they don't require a prescription is because they are based in the UK. This is legal. A little (very little) research prior to ordering anything online is (should be) common sense. if this is a deal breaker for you, don't order from this retailer.
    4) the shipping time can be quite long. plan accordingly when ordering. deliveries from overseas are *more* frequently lost. If this more of a risk than you are comfortable taking, don't order from this retailer.
    5) the website is a bit of a mess. it is difficult to navigate and many of the links are counterintuitive. it does take some extra work. If the shipping times and clunky website v. a bit on the lower end of reasonably priced, don't order from this retailer.

    the statements above are based on my own experiences with bestvetvare.com. my comments are subjective but objectively accurate in the details. Peace to all


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    Nexgard chewables

    You can’t beat their prices but delivery is very slow like it took a couple weeks.


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    Nexgard

    Mixed, not + not - ... Time will tell.

    In April I ordered Nexgard. No word for several weeks. CC was charged along with a 1% international transaction fee to an unspecified British bank.Phone line says Central Standard Time, so don;t know where the number originates. That said, it is non-functional with covid provided as the reason.

    After emailing me that it was delayed and offering my money back by May 8. I replied that I would wait. Again I asked what was the delay and was told that their regular shippers were having problems and they were using an alternative shipper.
    Next they provided the tracking number that began and ended with two letters, numbers in between. LG............GB The first two letters are the originating country. LG is the old Universal Postal Country code designation for Latvia (new UPC is "LV", but Latvia is free to use what code its postmaster general wishes. "GB" is of course Great Britain. They arrived in the Chester, England Royal Mail facility on May 12, and today, May 28 they were forwarded to a Royal Mail site. Presumably they were covid-delayed in British Customs.
    Thus, my meds were manufactured somewhere--maybe South Africa???-- and shipped to Latvia, where they were individually packaged for trans-shipment to my address stateside. I think this has to do with distributor agreements--that US sellers require a prescription from a veterinarian. and the Nexgard company will only ship to USA to its authorized distributors. Parcels coming from GB are given much less scrutiny by the customs officials than would a parcel from Latvia or South Africa.
    I am hoping the materials are genuine, that is why I said "time will tell."
    My possible hesitation is that this is the same circuitous route used by those who sell counterfeit Viagra for a pennies a pop. See the video from Pfizer about it. Chems for Viagra are shipped from China to an intermediary company who then makes and sends pills to GB where they transship to a Caribbean country. There it is individually package and addressed, and then returned to a "friendly" country (GB) for shipment to USA.
    I'm hoping the meds are legitimate, and this circuitous path is simply to avoid business agreements with distributors..
    Stay tuned.

    Royal Mail says my order has reached USPS sorting office in Queens, NY on evening of June 7. (It was handed off to US Customs office in GB on May 28, after arriving from some foreign country (Latvia?--perhaps) in Chester, UK mail office on May 12)

    Nexgard arrived today. This material is genuine, it was manufactured by Boehringer-Ingelheim, in one of their South African facilities.
    I checked with a postal code expert who tells me "LG" is not an old country code for Latvia, but rather a shipping company code. Likely BVC uses different shippers. It appears that the meds were shipped from South Africa to Singapore, which with its British connections, makes it easy for them to deposit my funds in a British Bank, and ship to England. BVC would have packaged my order in Singapore, and attached a British Royal Mail Express shipping label. This label gave a Shrewsbury UK, return address. A private carrier would have shipped this material to UK (note destination country code on my label was GB, not USA!) where it entered the Royal Mail system at its Chester, England facility. The label states the postage was paid via a British postal account. In this manner, the goods enter the US as coming from a friendly country, that allows pet meds to enter without customs duty. However, the main reason for this circuitous route is to deliver goods without American Nexgard distributor's knowledge. Its distributors do not sell to clients without an Rx, and charge much higher prices.
    If I do order again, I will order 2-3 months ahead.


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    Flea&Tick Medication for Dogs and Cats

    There is NOTHING anyone could threaten me with that would make me order from this site ever again. I placed an order for over $100 worth of medications for all 3 of my animals, 6 months worth to be exact. I placed the order April 11, 2020, and did not hear ANYTHING about the order being processed, being shipped, or even BEING CANCELLED! They cancelled my order and processed a refund, which I never received. When asked why my order was cancelled they said my card information was invalid and due to the COVID-19 crisis in America, they could not deliver anything to customers. SHUT DOWN THE SITE IF YOU CAN'T DELIVER ANYTHING!! I waited over a MONTH just to hear that my order had been canceled without even notifying me?? This site may be the cheapest out there, but other places, like CHEWY would be worth your time and money. This place is a JOKE, I will NEVER use their service again. Ever.


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    Nexgard

    It has been two weeks since the product was shipped. A tracking number was provided however it cannot be traced. No one answers the phone or chat line. Very frustrating.

    Judith: Would you please post the two beginning letters of your tracking number (Country of origin? Look at the last two characters in the tracking number. If GB, the destination country is Great Britain. if SG, the destination country is Singapore. If destination country was GB, then Google "Royal Mail International Tracking" and enter complete tracking number. If Singapore, enter www.Singpost.com One of the mysterious things I encountered (read my post above about Nexgard) was a postal tracking number: LG.......GB. LG is no longer used as an international postal code, but was an old code for Latvia. If one puts this number in to Singpost, I get a response saying number is not in system, but reply said that if the tracking number begins with an "L" or a "T" that it may take a long time. This company has been known to have stuff shipped through Turks-Caicos Islands ("TC"), a haven for this kind of trans-shipping that is used to disguise country of the medication's origin.


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    Seresto collar

    Ordered March 5th. Still have not recieved. The phone number I have is not current. No way to track.

    Try their chat. Or email yes it takes time but this is the o ky place where I don't need a prescription and the least expensive. I was been using them since Dec of 2019 and this is my 4th time ordering. I have a lot of dogs , well over 12 and medicine works great.


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    Nexgard

    BestVetCare.com offers the best prices for what I need. Customer service was exceptional as well :) Thanks!!!


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    Nexguard

    Order 3 weeks ago and still have not received my order.


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    Nexgard

    STAY AWAY!!!!! Ordered nexgard - still haven't received anything - customer service line phones are not working - they can't hear you.


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