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Gray cashmere pants, wrong item received
I recently bought some gray cashmere pants in size small, but instead I got some beige pants that were way too big. I was really bummed out by this mix-up and it made the whole return process such a hassle. When I tried to send back the wrong item, I ran into some problems with Brochu Walker's website not working right on my browser. Finally, after wrestling with it on Chrome, I was surprised to see that they took out a $10 return fee from my refund. It's annoying to have to fork over money for a mistake they made in the first place.
About Brochu Walker
Reviews Brochu Walker
Confused about what to wear? Brochu Walker has a unique luxury lifestyle collection of cashmere, silk, and sweaters, knits, and luxury separates to choose from, all influenced by European design seen through a California lens.
About Brochu Walker
Brochu Walker is a seller of timeless and fresh collection of women's clothing, from Lace V Looker Sweater to other Pullovers. Brochu Walker's clothing was also consigned to The RealReal, a leader in authenticated luxury consignmentand an expert behind every item and ensure everything is 100% real.
The Products and Services of Brochu Walker
Brochu Walker produces women's clothing made from luxurious cashmere, silks, alpacas, cotton, and ultra-soft blends. These are Layer V Looker Sweater, Kara V Sweater, Brochu Walker - Cleo Tie Cashmere Pullover, V Looker Dress, Ebella Layered Crew Sweater, Marcel Cashmere Vee Sweater, Marcel Cashmere Vee Sweater, Ali Wrapped Vee Tee, and Nils Shrug Cardigan.
You may order directly at https://www.brochuwalker.com/ or touch and feel the Brochu Walker collection at various upscale boutiques and department stores.
Order, Return, and Exchange Policy
Orders take usually 5–7 business days for UPS Standard Ground shipping with UPS Expedited takes 1-3 business days. Place your order before 4 pm PST so that it will be ship the same day, except weekends.
We allow refund or exchanged as long as it is initiated within 15 days of the date of receipt. All returned items must be in new and unused condition, not soiled or altered.
Compliments, Complaints, and Tips for Brochu Walker
Questions and concerns for your purchases please visit the Contact Us page and fill out a form with your inquiries. You may also email Care@BrochuWalker.com or call 866-703-5095.
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Contact Information
Categories Brochu Walker
Online Shop | Fashion | Merchandise
Page Statistics
Seite online seit: January 22, 2020
Letzte aktualisierung: November 29, 2024