Brook and York11 reviews
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dyset
When I ordered this necklace I ordered one from Customer -support- number +1.8.0.5.7.0.6.7.4.6.6...
phone number +1...8O5(...706...7466...
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6...another company on the same exact day but the other company was half the price. At first this bothered me. Then the real process began. Brooks and Yotrgfjxf
When I ordered this necklace I ordered one from another company on the same exact day but the other company was half the price. At first this bothered me. Then the real process began. Brooks and Yo..Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
phone number +1.805.706.7466
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6Two necklaces and multiple rings
I had an unfortunate experience with USPS not delivering my package - despite what their tracking system claimed. Brook and York were fast to respond and help rectify the issue. I am extremely pleased with their customer service, communication time, and ability to help resolve the issue. I will absolutely order again. I should also mention - not only was their customer service excellent, but I'm very happy with my pieces!
Custom Name Necklace
I bought a custom name necklace over $200 and on the description it says 14K gold. A little over 1 year, the gold started wearing off as if it's gold plated and not real gold. I messaged them and they said well it's too bad and it's passed their 2 months return/exchange policy. They offered a 15% off and free shipping. I would never purchase anything from this brand again. Over priced gold plated jewelry advertising as real gold. Don't waste your money.
Necklaces/rings
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I’d give 1,000 ⭐️ If I could! Beautiful jewelry and reasonable price! I had to change an error in shipping address and they were on it! Had it fixed in just minutes! I ordered a necklace for myself, mom and sister and it is beautiful and exactly as ordered. I have now ordered a ring for myself and a necklace for two wonderful friends, bc they deserve the quality of Brook and York!! I 100% recommend Brook and York to everyone!!! If looking for top notch, they got you!!! Thank you Brook and York!!!! ♥️⭐️
Hannah style name bar bracelet
Bought 4 of these bracelets for gifts. 3 of the 4 broke within 3 days of having them. The company was nice and sent replacements. Those replacements broke within 3 months. I have already spoke to customer service and got it somewhat resolved, but I just wanted to say that I posted a 1 star review on they website and it never got posted. It definitely makes me not trust the company and wonder how many other bad reviews the company does not post.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Beautiful jewelry and reasonable price! I had to change an error in shipping address and they were on it! Had it fixed in just minutes! I ordered a necklace for myself, mom and sister and it is beautiful and exactly as ordered. I have now ordered a ring for myself and a necklace for two wonderful friends, bc they deserve the quality of Brook and York!! I 100% recommend Brook and York to everyone!!! If looking for top notch, they got you!!! Thank you Brook and York!!!! ♥️⭐️
Signet ring
Do NOT buy anything that needs to be engraved. I ordered a signet ring based on the picture on the website. Definately NOT what I received. This is the second time I tried. Shame on me!!!!
thin bar ring
I ordered this ring for my 16 year old granddaughter. The ring was lovely and fit nicely. However, within 10 days the gold plate was coming off. I contacted customer service and asked about having the gold plating redone (at my expense). I was not interested in returning the ring just in having it repaired. Customer service was less than helpful and only offered me a discount on my next order. Needless to say, I won't be ordering from them again. Note: I added this same comment to the customer reviews on the their website and found that it has been deleted.
Charm necklace
I was initially excited about my purchase of a charm necklace for my daughter. She’s expecting and wanted a charm for her baby girl and her husband. Well it’s 20 days later and I still don’t have it. And yes I know all about the post office and the delays. My bad review comes from Brook and York and their deplorable customer service. I was more than patient and reached out to them looking for some help. They were zero help except offering a 10% refund. This will be my first and last order from them. I’m sure the jewelry is lovely but can’t swear by it since I haven’t received it. Their poor customer service is why I wrote a bad review.
2 Gold necklaces
Gold necklace with a small initialed disc.
Beautiful necklace, Christmas gift. Hopefully it will Hold up well in wearing. They are for my 2 granddaughters.
Nella Mini Nameplate - Silver
When I ordered this necklace I ordered one from another company on the same exact day but the other company was half the price. At first this bothered me. Then the real process began. Brooks and York had the order to me within a week
Brooks and York quality was much better.
Brooks and York didn’t charge my card a random $2 like the other company had. So, yes at first I was irritated that the price was slightly higher, but now that the experience is complete I’d order from Brooks and York again 100x. Top notch product and worth every penny.The Lockett that I purchased was beautiful. I was a little disappointed when I paid the 29 dollar express delivery fee and received the merchandise many days later than it was suppose to arrive. I was also surprised when the package arrived gift wrapped and the note that I requested to be sent with the gift was written on the receipt not on a note card.
About Brook and York
Are you looking for personalized jewelry to add a unique and stylish touch to your outfits? The jewelry industry is highly competitive, with many brands offering similar products. Furthermore, jewelry is an essential fashion accessory to complement and complete an outfit. As such, jewelry brands must differentiate by providing unique, stylish, and high-quality products that customers can personalize to suit their tastes. For example, Brook and York reviews offer valuable insight into the jewelry brand in the fashion and accessories industry. But do they offer quality jewelry? Read the customer reviews from previous buyers to ensure the company will best suit your needs.
About Brook and York
Brook and York is a jewelry brand offering customers modern, personalized jewelry. Moreover, the brand prides itself on creating unique pieces that reflect the personality and style of its customers. Furthermore, Brook and York designs and creates jewelry in-house, offering customization options such as adding initials or birthstones. In addition, the brand operates an e-commerce store that offers fast shipping and excellent customer service. Finally, the brand aims to continue manufacturing jewelry that inspires customers to feel confident and express themselves.
What Makes Brook and York Unique?
Established in 2016 in Old Saybrook, Connecticut, Brook, and York, a jewelry brand offering modern and meaningful personalized jewelry. Moreover, their pieces are crafted with attention to detail and quality, making them a great choice for those who want to wear jewelry that lasts. Furthermore, Brook and York's ability to personalize their pieces makes them stand out from their competitors. Therefore, customers can add a personal touch to their jewelry that reflects their personality and style.
Products and Services of Brook and York
Brook and York offers a wide range of personalized jewelry, including necklaces, bracelets, earrings, and rings. Moreover, the brand offers accessories such as keychains and bag charms. Furthermore, customers can choose from various metals, including gold, rose gold, and silver. In addition, each piece is customizable with a name, initial, or message, making them great gifts for special occasions or treating oneself.
Is Brook and York Real Gold Jewellery?
Brook and York provide gold and gold-plated jewelry. Moreover, depending on the customer's preferences, the brand crafts its accessories with real gold, silver, and other metals. Furthermore, the Brook and York jewelry reviews show that previous customers have greatly appreciated the quality and authenticity of their purchases.
Additional Services of Brook and York
The brand ships to the US, Canada, Australia, and Mexico. Moreover, the brand’s processing time is 3-5 business days, while shipping is 1-5 business days. Accordingly, the brand offers free shipping for all US orders. Furthermore, customers can return and exchange an item within 60 days if they are not 100% satisfied with their purchase. However, the items must be returned in their original packaging with the original invoice. As stated in the brand's return policy, customers will need to provide a reason for the return and need to ship the package to the company’s official address. The brand will credit customers within 15 business days. Additionally, the brand accepts debit cards, PayPal, and other secure payment methods. Furthermore, the Brook and York customer service page, email, and phone number, which customers can use for further assistance. In addition, Brook and York have social media accounts on Instagram, Facebook, and TikTok, where customers can gain further insight into the brand’s products, discounts, et cetera.
Email: wecare@brookandyork.com
Phone: +1 800-868-0689
Instagram: @brookandyork
Facebook: brook & york
TikTok: @brookandyork
Complaints, Compliments, and Tips for Brook and York
Have you purchased from this brand in the past? In your opinion, is Brook and York legit? Does Brook and York jewelry tarnish? Is Brook and York good quality? Were you satisfied with the brand’s customer service and delivery methods? Like the Brook and York reviews reddit page, you can leave a customer review here on US-Reviews to share your experience with the brand and prospective buyers. Moreover, Brook and York understand the importance of customer feedback and ratings and strive to provide a positive customer experience. Furthermore, feedback allows them to improve their products and services. Therefore, honest and detailed customer feedback helps Brook and York understand what they're doing well and where they can improve.
Why Share Positive Book and York reviews?
Positive feedback is important because it helps to boost the morale of the brand's employees and encourages them to continue delivering high-quality products and services. It also helps other customers know they can trust Brook and York to provide them with an excellent shopping experience.
Why Share Negative Book and York Reviews?
While negative feedback may be harder to share, it's just as important as positive feedback. In addition, negative feedback allows Brook and York to learn from their mistakes and improve their products and services. When sharing negative feedback, it's important to be specific and provide details about the issue. This helps the brand to understand the problem and work towards finding a solution.
Feedback Summary
Customer feedback is important for Brook and York to improve their products and services. Positive feedback helps to boost the brand's morale and reassures other customers. Negative feedback allows Brook and York to learn from their mistakes and improve their products and services.
Share Your Own Experience and Help Others
If you have shopped at Brook and York before, we invite you to share your experience with others. Your honest feedback can help other customers make informed decisions about their purchases and help Brook and York improve their products and services. Whether your experience was positive or negative, your feedback is valuable and appreciated.
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Contact Information
Categories Brook and York
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Seite online seit: November 26, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Nella Mini Nameplate - Silver
When I ordered this necklace I ordered one from another company on the same exact day but the other company was half the price. At first this bothered me. Then the real process ... Read onBy: Liz