ContactsDirect17 reviews
This rating is based on 17 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Easy and quick purchase
Buying my stuff online was a breeze, the website was user-friendly, and the folks on the phone were really pleasant. I just wish there was a way to track my order without having to call in.
Best deal on my contacts
Contacts Direct had the best deal on my contacts, like, I couldn't find a better deal anywhere else. It was totally worth it to buy from them. The only thing that was kinda annoying was that I forgot to log into my account when I bought the contacts. So then I couldn't track my order, which was a bummer. Maybe they should add a way to track orders for people who don't have an account or forget to log in. But overall, it was awesome!
Contact lenses
My experience buying contact lenses from this service was great. It was super easy to put in my prescription and buy what I needed. I liked that they didn't trick you with low prices and then surprise you with a huge $300 fee at the end like some other sites. I also got to use a discount code to save some cash on my order. The delivery was quick and everything arrived in perfect shape. I'm happy with the whole thing and would tell anyone who needs contact lenses to check out this service.
Awesome help from Kiya
Kiya was awesome when I messed up my order. She corrected it quickly and really helped to ease my stress. I was thrilled with the service she provided, it was top-notch!
Recent contact lens purchase
I just bought some contacts from this company. I was happy with how quickly and accurately my order was delivered. But, when it came to paying for a year's worth of contacts, I ran into some issues because I wear different lenses in each eye. This caused a delay in getting the right refund and I had to spend a lot of time talking to customer service. Also, it was a bummer to find out that the company doesn't do the B&L rebate program - I had to go to B&L for that info.
Incompetence at its finest
I had such a frustrating ordeal with this company. They randomly cancelled my order, saying my prescription didn't match what I picked, but couldn't explain why. It took a lot of effort, but it turns out my first choice was correct all along. Such a waste of time and energy!
Contact lenses
So, I got these contact lenses and at first it was a real bummer because they weren't working for my eyes. I tried to return them, but it was taking forever to get my money back! I was so annoyed because I just wanted my cash, you know? But then, after a loooong time, they finally gave me my refund. It was seriously taking them forever, but at least they finally came through.
Easy online ordering
Ordering was super easy! I just clicked a few buttons and bam, order placed. But then, I didn't get any updates on when my prescription was checked or when my contacts were coming. I was left in the dark until they finally showed up in my mailbox.
Fast delivery, great pricing
I was really impressed by how quickly they delivered my order, and their prices were really competitive too. These things are super important to me when I'm deciding where to buy my glasses or contacts. The whole process of ordering was really smooth and fast—from the time I placed my order, it was at my preferred pick-up spot in just 2 days. I'm definitely gonna be a returning customer.
Contacts order - arrived on time and correct
The contacts I ordered arrived right on time and were the correct prescription. It was super easy to upload my new prescription, but it would be awesome if there was a way for both me and my mom to order our contacts together like we used to. It's a pain having to log out and repeat the process.
Back-ordered contacts
I bought some contacts that were on back-order and had to keep checking the status through chat, which was pretty annoying. I wish they would have let me know they were out of stock before I bought them. Then when the order finally shipped, it said it would come on 09/12 but there was no tracking info. They didn't arrive on time and I got no updates. Instead, I just got a survey, which felt like a sorry excuse.
30-day contact lenses
I usually wear glasses, but I like to wear contacts, especially in the summertime. It's nice to have the choice and be able to switch it up. Plus, I don't have to buy prescription sunglasses, so that's a win! Ordering was a breeze and I liked that they made sure my prescription was good with my eye doc.
Contacts prices were good
The prices were awesome for my contacts. Ordering online was a breeze, just had to submit my prescription and boom! Few days later, got a call saying my contacts were ready at Lenscrafters. Picking them up was easy peasy. Definitely going to be a repeat customer!
Transparent Pricing
I had a great experience shopping on this online store. I hate it when websites tack on extra fees at the last minute, but this one showed me all the costs up front. It was nice not to stress about any surprise charges. The website was easy to use, and my order was processed fast. I'll definitely be coming back here again for my next purchase.
Fast shipping, easy online experience
Ordering my contacts was super easy - they arrived quickly and the website was a piece of cake to use. The only issue I ran into was on my phone when I tried to add my doctor's info. I couldn't manually type it in because her name didn't pop up, but I had no problem doing it on my computer later. Besides that little hiccup, everything else was a breeze. It was simple and easy to navigate through the whole process. And I gotta say, using my insurance benefits for the purchase was a cinch too.
Fast delivery, correct order
The contacts got here pretty quickly, and they're the right prescription with no problems. I haven't tried them on yet, but they look fine in the packaging. Overall, I'm happy with how easy it was to order online, the shipping, and how fast they arrived.
Thanks for great services
I switched to contact lense two years back. I always loved wearing glasses but it was quite hassled for me , so contact lense was recommended by my doctor . We found this site for me , and i bought my first set of elnse from here. Since they have good brands avaial it was easy to choose one for me and also i explore more about this. Its great experience, with the reminder i get the email so i always have lenses with me. Its really good service so i dont have to worry if i have a lense or not because this is really good.
The services are awesome too , and i totally recommend it. If your are using the lens for first time then try this, its helpful
About ContactsDirect
ContactsDirect is an online retailer specializing in the sale of contact lenses. The company offers a wide range of prescription contact lenses from major brands and manufacturers, aiming to provide consumers with a convenient and efficient way to purchase contacts online. Customers can shop for their preferred brand of contact lenses on the ContactsDirect website and have them shipped directly to their homes. The company also supports insurance plans, allowing consumers to use their vision insurance benefits to purchase contacts online. ContactsDirect emphasizes affordability, convenience, and customer service in its operations. The specific history of the company, including its founding date and major milestones, is not detailed in this response.
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Letzte aktualisierung: November 2024
Review with most votes
Thanks for great services
I switched to contact lense two years back. I always loved wearing glasses but it was quite hassled for me , so contact lense was recommended by my doctor . We found this site f... Read onBy: Cathie Foster