Cove Home1 reviews

Little things added up — not what I expected February 20, 2026

I was halfway through mounting the door sensor when it hit me that the sensor and magnet didn’t line up because my door sits slightly inset. I went into the Cove app shop thinking there’d be a small spacer or riser — something basic — and nada. So I chatted support and the rep basically told me they don’t sell risers and suggested I stack double-sided tape under the sensor until it lined up. Double-sided tape. For a monitoring company. That answer felt off from the start. When I looked again later on their website (not the app), I found they actually do sell risers. Too late for me — I’d already duct-taped (okay, improvised) a solution. That bit was just... sloppy communication, and it’s the kind of small thing that makes you lose confidence.