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Really great
I bought dancewear for my daughter from here. It is really good in pricing as well quality. without worrying i can buy the items from here and also it helped me to make sure i am getting all the basic needs of her dancing. The dancewear is really important for a dancer , and my daughter loves doing it. As a supportive mother, i want her to explore and practice. however, i am a former dancer but after my accident, i stopped doing that. I dont want my daughter to stop this at any cost , especially if its about this basic stuffs.
So thank you so much for helping me so far and delivering the best options at my home.Black leotard purchase
I was on the hunt for a black leotard to add to my dance gear, and I hit the jackpot when I stumbled upon this store. Browsing their website was a piece of cake, and I quickly found the perfect leotard. Checking out was a breeze, and my order showed up right on time. The shipping cost was a bummer, but thankfully I snagged a free shipping code from their site and saved some dough. All in all, I was super satisfied with my buy and will absolutely be coming back for more in the future.
Shoes purchased, wrong size
I just bought some shoes from this store, but they ended up being the wrong size. Dealing with the return was a pain, but when I reached out to customer service, they got back to me right away and took care of everything. I was really impressed with how quickly they handled the situation and how helpful they were.
Split order, double charged for shipment with discount issue
I just placed an order with this company and ran into a big problem with my billing. I used a discount coupon when I made my purchase, but when I got my statement, I saw that I got charged double for shipping and didn't get the discount applied correctly. It messed up my total amount owed by a lot. I had to reach out to customer service a bunch of times to fix it, which took up a lot of my time and was really aggravating. To be honest, I was pretty let down by the service I got and all the extra trouble I had to deal with just to sort out a simple billing mistake.
Unwarranted Item Return
I had a rough time with the return policy at this store. I double-checked the return policy and size chart before buying, but when I tried to return something that wasn't marked as final sale, they wouldn't take it back. I went through the whole return label thing just to be told the shoes were final sale, even though there was no mention of it when I bought them or got my order confirmation.
Dance shoes and leotard
Customer service used to be awesome, but let me tell you about my recent experience - it was a total letdown. I've been a loyal customer for years and always raved about this site to other dance parents. But man, my latest order was a total disaster. The shipping address somehow defaulted to an old address from like a million years ago, and I didn't catch it until it was already too late. When I reached out to customer service for help, they straight up refused, saying it was my own fault for not double-checking. The lack of understanding and willingness to lend a hand really caught me off guard. Sadly, I won't be giving them any of my business again.
Dance tights and canvas ballet slippers
While I was looking for dance gear, I decided to buy dance tights and canvas ballet slippers from this company. The sizing guide for both the tights and shoes seemed really confusing at first, making it hard for me to pick the right sizes with confidence. I reached out to customer service to get some clarification, and they told me I could return the tights if they were unworn and still had their tags attached. But when I tried to start the return process, I found out that the items were labeled as non-returnable. This inconsistency and misleading information about returns left me feeling frustrated and let down. I was hoping for better customer service and clear return policies. So, I won't be ordering from this company again.
Review with most votes
Really great
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