Public Desire Reviews
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Returns issue resolution
I had a problem with a carrier losing half of my package when I tried to make a return recently. But let me tell you, the customer service was top-notch! Marie, Anna, and Helena were so great in keeping me in the loop every step of the way. They made sure I knew what was going on and didn't feel ignored. Their communication skills were on point. They really went above and beyond to make sure everything was sorted out, and I have to say, they did an amazing job. I felt so relieved to have such helpful and friendly people guiding me through the whole process. The problem got fixed quickly, and thanks to the updates, the waiting time wasn't too bad. Overall, I am super happy with how everything was handled. The customer service team really knocked it out of the park!
Metallic wide fit knee length boots
After searching forever for boots that would actually fit my wide feet and calves, I finally found a pair online that seemed promising. I ended up buying the metallic wide fit knee length boots after chatting with this awesome customer service lady named Amy. She really helped me out and made sure everything went smoothly. The delivery was surprisingly fast, especially for being in the UK, and I was able to track it through Royal Mail. However, when I got the boots, I noticed there was some visible glue around them and some scuff marks on one boot. The quality wasn't the best, especially for the price I paid. But, hey, they fit like a dream! I have 16-inch calves and still had some wiggle room. Plus, the metallic look is so cool, I couldn't resist.
Pink heels for prom
I can't believe it, I got these pink heels for prom and they are absolutely perfect! Sure, they arrived a bit late, but it's totally fine because they are just so incredible. I'm super excited to pair them with my pink dress and just feel like a total princess. I was a bit skeptical at first since they were only 8 bucks, but they are definitely worth way more than that. I'm thrilled with my buy and I'm really looking forward to flaunting them at prom!
Heels
I got these cute heels from the store but messed up the shipping address when I ordered them. I shot an email to customer service as soon as I noticed the mistake, even though it was pretty late. To my surprise, they got back to me the next morning. The rep I talked to was super nice and let me fix the address. The heels showed up in just a few days with no problems. I'm really impressed with how quick and helpful they were. Thanks for sorting everything out so fast!
Black heels for all-night wear
I absolutely love these black heels! They fit perfectly and I wore them all night without any discomfort. The shape of the heel is amazing because it doesn't hurt my feet at all, so I could dance and walk around with no problems. Plus, I got a ton of compliments on them!
Tops for a pound
I'll admit, I was unsure about the cheap prices at first. But when I got my tops, I was absolutely thrilled! The quality of the material is surprisingly great and they got to me super quick. They've become my go-to tops in my closet now. I'm really impressed by the quality for such a good price!
New shoes, amazing customer service
I honestly never thought I'd write a review, but I gotta say, I was so impressed by the customer service I got from one person. I had a problem with something I bought, but they handled it super efficiently and got it sorted out real quick. No hassle, no arguing, just a smooth and satisfying fix. I feel really good about this company now and I'll definitely keep coming back for more orders.
Awesome scandals, loved their variety and style
Quality concerns me but most of the time, you find great brands for shoes but still missing the variety, some X factor, somthing different or giving options to choose.
Thats one primary reason why I loved public desier for.
their variety is just infinity and, it is not basic, but bold, sassy, sexy and what not.
they shows diffierent attitudes. Loved these shoes.Cute high heels
These high heels are adorable and great for parties or special events! They look way fancier than their actual price and the croc pattern adds a nice flair. The only thing is, since they're really high, they're not good for long walks. Sometimes the heels can be a little wobbly, but it's not a big deal. All in all, they're super chic and classy for any fancy event!
Shoes
The shoes I bought were really nice for the price. Customer service got back to me quickly when I had questions, but there was a small hiccup with the order confirmation. When my order arrived in two different packages, I was a little worried at first, but the customer service team cleared it up for me. In the end, the shoes fit really well and I'm happy with my purchase.
New shoes
Oh my gosh, I got the most adorable pair of shoes from this place! They came really fast and I was so thrilled to open the box. The shoes are top-notch quality and they fit like a glove. I'm so excited to flaunt them to all my school buddies. I'll definitely be purchasing more items from here down the road!
Gorgeous footwear purchase
I recently bought some shoes from this website and I have to say, they are absolutely amazing! The quality and style are top-notch. I am so happy with my purchase and I will definitely be coming back for more. The shipping notifications were a cool bonus that made the whole shopping process even better.
Kaiia hoodies and wide leg joggers
I bought some Kaiia hoodies and wide leg joggers the other day. The stuff was great - the hoodies were so cozy and the joggers had a cool style. But man, the joggers were super long on me. It was a bummer, to be honest.
Shoes
I bought some shoes from this company and it was a total disaster. I had to pay for returns and they said they never got them, even though I had proof of sending and paying for it. The customer service was terrible and mean, which made everything even more horrible. I'm never shopping here again.
Sandals for son's birthday
I just got a pair of sandals for my son's birthday from this company and I was really happy with the service. The sandals came right on time for his birthday dinner and they were exactly what I wanted. The quality was great and my son really liked them. I'd definitely suggest ordering from this company if you're looking for affordable and trendy shoes.
Perfect shoes at an amazing price
I was looking forever for shoes to go with my dress, but I finally found the perfect pair on this website. They had a great selection and the price was amazing. I'm really pleased with my purchase and I'll definitely be coming back to shop here again.
Lost package located
I had a problem not getting my package from the store recently. When I contacted customer service, Amy helped me out right away. She responded quickly and helped me find my package. I really appreciated her help and the problem got sorted out easily. All in all, I was pretty impressed with the customer service from this company.
Wrong size order
I messed up and ordered the wrong size for one item in my order, but thanks to the amazing customer service, they fixed it super quick. I shot them an email explaining what happened, and within a day, they updated my order without any issues. This just made me love this company even more, and I'm grateful for how fast they fixed my mistake. Thanks!
Comfy shoes, quick delivery
The shoes I ordered were super comfy and looked exactly like they did in the picture. But I was a little bummed that I had to pay for shipping and returns. It would've been nice if they offered free returns.
Review with most votes
Boots
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