DTLR VILLA22 reviews
This rating is based on 22 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Shoes for my son
So, I got my son some really cool shoes from this store, right? I placed my order on May 1st and paid extra for that super speedy shipping, but guess what? I didn't get them until May 7th! I even contacted them, and they had the nerve to say "oh, the fast shipping doesn't kick in until we actually send out the shoes, lol." When I saw on the tracking that the package hadn't even been shipped by May 6th, I was like "um, what's the deal??" I let customer service know, and all they did was give me a little bit of that shipping money back and charged me for regular shipping. Total ripoff, dude. They didn't even bother to call FedEx to pick up the package, but I still had to fork over the shipping cash! And then they had the nerve to try and make it right with a weak 20% off coupon. Yeah, no thanks. Next time, I'm definitely taking my business somewhere else. There's tons of better shoe stores out there, that's for sure.
Wrong order received
This company has been a total nightmare to work with. I ordered one thing but got something totally different. I quickly returned the wrong item and asked for a replacement or refund. But the customer service folks have been dragging their feet for almost two weeks now. Even though I showed proof that I sent back the item, they haven't done anything to fix the problem. I am so fed up with how they're not taking responsibility or acting professionally. I even had to get the Better Business Bureau involved just to try and get this sorted out. Be careful, folks, this company is shady!
A cool hoodie and some fresh kicks.
Oh my goodness, you won't believe what happened to me at this store! It was seriously the worst. So I picked out this really adorable hoodie and some awesome sneakers, right? But then when I tried to return them the next day, they told me I could only get store credit back. Can you believe that? The store and online return policies are totally not the same. And get this - I even contacted customer service and didn't hear anything back. What a major letdown, you guys. Seriously, don't even bother shopping there!
Unauthorized Transactions
My experience with DTLR VILLA was completely unacceptable. I found out that they somehow got a hold of my credit card and billing info from their app and charged me for two things I didn't authorize. So, I contacted their customer service for help but they were super unhelpful and wouldn't tell me anything about the sketchy charges. It was obvious they only cared once I called them out on it. Their customer service team's smug attitude really ticked me off, and I definitely won't be shopping there again. Just a heads up for anyone thinking about shopping there - their security and customer privacy are seriously lacking.
Shoes
I bought some shoes from this store not too long ago and let me tell you, it was a total disaster. I got them as a Christmas present for my son, but when the package showed up, there was only one shoe inside. I called customer service twice and got the boot from the automated system both times. Finally, when I did get to talk to someone, they told me to send an email. But wouldn't you know it, when I tried to email them, the inbox was slammed. I'm super bummed about the way things went down and I definitely won't be shopping there again.
Jordan 4 Breds
I just bought the Jordan 4 Breds, but my order got canceled out of the blue just two days after I got the confirmation. It's frustrating that there was no explanation or communication about it. The customer service has really let me down and I'm pretty disappointed with how everything went down.
New sneakers
I recently bought some new sneakers from this store and let me tell you, I was pretty disappointed with the whole experience. They promised me delivery in a few days but it's been 11 days and I'm still waiting. The customer service is terrible - every time I ask about my order, all I get is some automated apology email. It feels like they don't really care about their customers. Needless to say, I won't be shopping with them again.
4 pairs of shoes
I bought 4 pairs of shoes from this online store and ended up spending a ton of money. The really frustrating thing was that they arrived in different shipments, with one coming the day after I ordered and the other three coming two days later. To make matters worse, my little one only got one shoe in his box - what a total rip off!
Multiple items
I just bought a bunch of stuff from this store the other day. Even though I saw some bad reviews, I figured I'd take a chance. I placed my order on January 17th and got it on January 22nd, right in the middle of a big snowstorm up north. I was kinda freaking out about the delays, but my stuff showed up right on time.
Rare shoes purchase
I just bought these super cool rare shoes and man, they really impressed me. The shipping was crazy fast, which is always a win in my book. The price wasn't the cheapest, but you know what they say - you get what you pay for. Honestly, I had zero problems with my order and I would totally shop with them again.
Sneakers
I ordered some sneakers from this store recently, and I gotta say, I'm not too happy with how things are going. The website said my order would be shipped out in 2 business days, so I placed my order on March 16th and it looked like it got shipped out the same day. But now it's March 22nd and I still haven't heard anything about when my order will actually get here. I have a feeling it's coming from overseas, maybe China, and they should have told me upfront about the longer delivery time.
Jordan
Dtlr is a joke..sent jordans in a Air Max box, label torn off and another label placed on Air MAX BOX..when did jordan start sending his shoe in a AIR MAX BOX..Left shoe different color than the right and that's because these idiots sent me a f?g DISPLAY..Please notify as many customers as possible on other social media sites and platforms. Doing this will MAKE them Authenticate THEIR PRODUCTS..
Jordan 3 reimagined
Surprised that they had the shoes in stock when all other sites were sold out and check out was easy checkout and the delivery was really fast
Puma fierce 2
I will never order from this site again due to the fact that clearly no one is allowed to have an order cancelled.. CSRs can't cancel it, you can't cancel it.. You're just stuck with the order.. then after it does send and you want your money back, YOU are responsible for paying to have it shipped back. I wanted this order cancelled 3 seconds after it placed now I have to wait on them to get here and go through paying and sending them back just to get my money back. That's ridiculous! For all of this trouble to be avoided, they need to allow orders to be cancelled online before they're shipped.
130.00
I’m working class citizen who works during business hours and I recently went to one of your store locations and they were closed at 7 pm I go to work at 9 am and don’t get off til 6 pm I thinking the business hours is only for y’all benefit been trying to purchase shoes for 2 weeks
I really appreciate if business hours changed for paying customer who buys numerous pairs of shoes
adidas STAN SMITH SILVER shoes
Its was my first purchase from DTLR VILLA. and its was amazing experience. I odered on 28 augest and they ship my order the same day. I am got my order on september 3... Its super fast. great service
Nike court vintage
Bro best store out there, 6 fat stars to this store, there shipping was very quick and shoes was perfect no damage in box either btw, would recommend this to everyone and there prices are competitive also ????
Air Jordan 6 DMP
Positive review, i have never purchased from DTLR firts time buyer and I'm very satisfied with their customer service and their fast handling and delivery of my Air Jordan 6 DMP. Arrived intact and just a beautiful pair of Jordans I've been wanting to purchase for very long time. I give them AAAA+ in all aspects and would recommend to my freinds and sneaker family. Thank you
Does dtlr accept cashapp for online purchases??
Jordan 6 dmp
U ordered on day of release waited a week only not to ever receive them . I got a confirmation of my order and everything to then be told a week later they were sold out .. never got a hold of anyone in customer service and as they were posting on their social media I also tried to contact them on all platforms and never recieved a response .. on a generic email ..m shady buisness would never shop or recomend.... thanks for nothing
So you never got them either? They keep saying they’ll be shipped out but feels like that’s not happening
I never got mine either I just want my money back at this point
2 shooters sweat shirts
Didnt like the fact that they both just came in the box no clear plastic on anything!
About DTLR VILLA
DTLR VILLA is a retail company specializing in selling premium street-inspired footwear, apparel, and accessories. Formed through the merger of two notable retailers, DTLR and Sneaker Villa, the company aims to cater to the fashion needs of urban communities, blending sportswear and casual attire with a focus on exclusive and limited-edition releases. DTLR VILLA positions itself as more than a traditional retailer by actively engaging with local communities through social events, educational programs, and charity initiatives, aiming to uplift and inspire the youth. Operating primarily in the Eastern and Midwestern United States, the company boasts hundreds of stores offering products from leading global brands.
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Categories DTLR VILLA
Online Shop | Multimedia & Magazines | Fashion
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Letzte aktualisierung: November 2024
Review with most votes
SO GOOD AND I AM SURELY GOING
they have super cool and super amazing collections which i love too much also the shipping services is really good and on time Read onBy: Abigail Wolfie