All reviews of A. Upton
Review about: GiftCardMall
Gift card issues
I just wanted to share my recent experience with a gift card I bought from this company. It was a total headache because every time I tried to use it, it got rejected. Customer service wasn't much help either - one of the reps even faked technical problems to get off the phone with me. And now they're asking for a bunch of extra paperwork to fix the problem, which is just making me more frustrated.
All in all, this whole ordeal has been really disappointing and I'd advise others to think twice before dealing with this company.Review about: DTLR VILLA
Shoes
I bought some shoes from this store not too long ago and let me tell you, it was a total disaster. I got them as a Christmas present for my son, but when the package showed up, there was only one shoe inside. I called customer service twice and got the boot from the automated system both times. Finally, when I did get to talk to someone, they told me to send an email. But wouldn't you know it, when I tried to email them, the inbox was slammed. I'm super bummed about the way things went down and I definitely won't be shopping there again.
Review about: Pet Supermarket
Cat food & toys
I stopped by Pet Supermarket to pick up some cat food and toys, but their website ended up messing with my credit card. I tried emailing customer service, but no one got back to me! I even called them two times and had to wait on hold forever! Not cool at all. Now I'm not sure if my order actually went through or not, so I'm just here in limbo with no kitty toys. Guess I won't be shopping at Pet Supermarket anymore, what a bummer!
Review about: Gift Lab
Custom heart photo rubics cube
I was really disappointed with my experience at that store. I ordered a custom heart photo Rubik's Cube for Mother's Day, and I even paid extra for expedited shipping to make sure it got here on time. But even though I ordered it 16 days in advance, it didn't show up in time for the big day. And when I finally got the cube, I was shocked by how bad the quality was. Some of the pictures were damaged and peeling, and others were blurry. The customizing process on the website was frustrating, too - the cropping tool kept cutting off important parts of the photos. And I had to redo the photos for each side of the cube, which meant starting over from scratch each time. Overall, I wouldn't recommend this store because of the low quality and false advertising.