Gift Lab - Overall Rating based on 28 reviews
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A unicorn-shaped pillow
I ordered this really adorable unicorn pillow back on March 6th and I was so pumped for it to arrive! But, when it finally showed up on March 25th, it was delivered to the wrong place. I tried reaching out to both the company and the delivery service, but I never heard back... no refund, no pillow, no explanation. Man, I was super bummed and annoyed about the whole thing. Definitely not gonna be ordering from them again, that's for sure!
High quality product and excellent customer service
I just bought something really awesome from Gift Lab and let me tell ya, their customer service was top-notch! Everything from ordering to getting it delivered was super easy, and they even rushed it for me in time for an event I had coming up. The product was even better than I expected, and I'll definitely be going back for more. Gift Lab really knows how to keep their customers happy, so I absolutely recommend them if you want to find cool, quality gifts.
Personalized wooden bear family
I ordered a personalized wooden bear family with our names on it but they forgot the "t" letters in the names. I then requested a replacement, but the new one they sent had the same mistake. Finally, after a lot of back and forth, I was able to get a refund.
Late delivery of gift order
The customer service of this company is terrible. They totally ignored my questions, and my gift order came three weeks late, so I had to send it back right away. It's not okay to treat customers like that.
Christmas gift
In general, I thought the product and prices were good. But man, the shipping was a real letdown. I ordered the stuff in December 2023, but didn't get it until February. When I reached out to ask about my order, they told me it got lost. They did send me another one right away, so I got it pretty quickly. It was a bummer that the Christmas present was late, but at least they fixed it quickly.
Custom wallet and bracelet for Fathers Day
Oh my gosh, I found the coolest customized wallet and bracelet for my dad for Father's Day, and he totally loved it! He was almost in tears because he loved it so much! I showed it to my friends and now two of them have already bought from this website. I'm definitely going to recommend it to everyone!
Last-minute holiday gift
I had a last-minute holiday gift crisis and thought about ordering from this company. I was really impressed with how fast they took care of a problem I had with my order. But, even though I ordered it right at the beginning of December, I still haven't gotten my item yet. The customer service was awesome, but I'm bummed that my gift didn't get here in time for the holidays. I'm crossing my fingers that it'll show up before the year is over.
Awesome stuff
I recently bought some awesome stuff from this place and I absolutely love it! The customer service team was so great - they were super helpful and really responsive when I had an issue. They went above and beyond to make sure I was satisfied. Huge thanks, Viky - you're the best!
Bobble head purchase
I absolutely adored the bobble head I received from Gift Lab! It turned out exactly like the picture I sent them, and they even sent me a proof of the head pretty fast. I was so thrilled with how everything turned out, even better than I expected. I decided to ignore the negative reviews I came across and took a chance with them, and I'm really happy I did! The only downside was that my order arrived a bit late with the VIP shipping, but the customer service representative I spoke with handled it very professionally. All in all, I would definitely order from Gift Lab again down the road.
Personalized photo block purchase
I just got a personalized photo block from this store, and I'm pretty bummed out about it. I thought the customization option would let me edit the design how I wanted, but it's actually really frustrating to use. It's not easy to explain what you want, let alone actually make any changes to the design.
Customized Lego gift
I just got a custom Lego gift for a friend who's really into building stuff with bricks. They were so excited and happy with it, and they loved being able to be creative in their own special way. Ordering it was easy, and I liked that I could make edits before it was finalized. The price was reasonable for a personalized gift, so it was a perfect choice for a special event.
Custom photo t-shirt order
I just got my custom photo t-shirt order and I gotta say, I am totally blown away! The picture looks amazing and the shirts are so soft and cozy. The customer service was also outstanding - they were really helpful and quick to respond the whole time. I highly recommend this company if you're looking for unique gifts!
Shirts
I recently got some really awesome shirts from this place and they arrived super quickly. The quality was top-notch and I'm definitely planning on shopping here again.
Second-chance success
Even though I sent in a not-so-great photo, the folks at Gift Lab really stepped up and knocked it out of the park with the final product. They were super nice and went the extra mile to make sure the custom lamp I wanted would turn out just right. My husband absolutely loved the gift, and I'm already thinking about ordering from them again. Thanks for the amazing service and top-notch product!
Wedding figures
I just wanted to share how happy I was with my order of wedding figures from this store. They arrived really quickly and oh my goodness, they looked so good! I didn't think they would look so much like our friends, but the designer really nailed it. The material seemed top-notch too, and they were packaged in a cute little gift box. If you're unsure about ordering, I say go for it - you won't regret it!
Express shipping order
Don't place an order! Even after shelling out for express shipping, they still can't deliver on time and tack on extra customs fees. FedEx delivery is completely unacceptable, and when you reach out for support after paying for express shipping, they don't offer any assistance!
Personalized keychains
I recently ordered some personalized keychains and I have to say, I was really disappointed with the quality. When the keychains arrived, the images I uploaded looked much brighter and had red spots on them, which were not visible in the original pictures. The text on the keychains also smudged onto the images, making everything look even worse. On top of all that, one of the keychains had a broken clasp. When I reached out to customer service, they were pretty unhelpful and didn't acknowledge the poor quality of the product. They just kept saying the issue was with the images I uploaded. However, I ordered the same keychains from somewhere else with the exact same pictures and they turned out perfectly fine. The most they offered me was a measly 10% discount, which is definitely not enough considering I paid $70 for these keychains. Honestly, these keychains are just trash and I regret wasting my money on them. Don't bother buying from this place, it's all garbage.
Time-sensitive item
I ordered something super important from this company with a delivery date in mind, but they changed the date three times in a short span which was totally frustrating. I needed the item by a certain day, but the constant changes messed everything up. When I first reached out to customer service after the first change, they said for an extra $20, I could get express shipping and make sure it arrived on time. However, the very next day, they changed the date again to a later time. It was really disappointing and unprofessional how they couldn't accurately estimate or meet my needs. Even after contacting them multiple times about speeding up delivery, they didn't help in a timely manner. I was left feeling so frustrated and unsatisfied with their service.
Custom brick figure purchase
I recently got two custom brick figures from Gift Lab and I gotta say, I'm really impressed with how everything turned out. I was kinda nervous about ordering them because I wanted them to look like a photo of me in Indian clothes, which I wasn't sure they could pull off. But man, when those figures arrived in New Zealand just 7 days after being sent out, I was blown away. They looked exactly like the photo I sent in, down to every little detail. I couldn't be happier with how they turned out. The only issue I had was that I couldn't track my package online, but when I contacted the company, they got back to me the same day with tracking info. Overall, my experience with Gift Lab was awesome and I would totally recommend them to anyone looking for custom figures.
Misleading information, poor quality product
I thought I was getting a product from Germany when I bought it from this shop, but it turned out that wasn't the case. Dealing with customs and DHL before actually getting the product was a hassle. The lack of info from the seller caused a lot of delays and confusion. On top of that, I had to fork over extra cash for import taxes to the delivery guy, which wouldn't have been the case if the item was really from Germany. And to add insult to injury, the product was terrible - it fell apart easily and didn't even fit together right. Honestly, this whole purchase was a letdown and I'd say steer clear of this shop if you don't want to waste your money.
About Gift Lab
Gift-giving is a concept that has grown very popular in the modern world. While it is a tradition that spans across time and cultures, the idea has become more complex. With new celebrations such as gender reveals and pet birthdays, the stress of finding the ideal gift is only growing. May businesses have sprouted from this increased demand for gifts. But how do you know which company will meet your requirements? Which business can be trusted to create a gift for your loved ones? Is Giftlab the solution you have been searching for? Can they provide the services for your customized gift? US-Reviews is here to answer all your questions while also giving you other consumers' Giftlab reviews about the brand. US-Reviews is a platform that will provide you with information about the business while simultaneously helping you choose your perfect fit!
About Gift Lab
Gift Lab is a personalized gift company that allows customization of numerous products by simply navigating through the website. The business’ goal is to ease gift-giving for the average consumer and make it an enjoyable process. Giftlab is also focused on eliminating distance and allowing you to send a gift to anyone, anywhere in the world through a few clicks on their website. They have gifts for every occasion, from birthdays, anniversaries, graduation, father’s day, housewarming and even 4th of July! For more somber occasions, they also offer sympathy gifts. Giftlab also allows you to shop according to the person you’re buying gifts for to perfectly personalize the gift. The website also helps you answer the dreaded question of what the perfect gift would be? Their vast range of options allows you to tweak your order according to your loved one’s personality and their favorite things.
Products and Services of Gift Lab
Giftlab's primary service is the personalization of gifts. They offer many products, some classic while others are imaginative. If you're looking for a classic gift then Giftlab has mugs, keychains, canvas prints, jewelry, clothing, and much more. On the other end, Giflab also has some unique products such as moon lamps, crystal balls, wind chimes. They also offer different size photo books that are fully customizable. One of their more popular products is the customized photo Giftlab socks. These have had a feature on Forbes and have been ranked within the top 10 personalized socks. All these products and more are available directly on their website. Giftlab offers worldwide shipping with normal and express options to ensure your loved one gets their gift on time. The website also has Giftlab tracking and an email and phone number to their customer service team. There is a cancellation policy with a 30% fee, in case you change your mind.
Complaints, Compliments, and Tips for Gift Lab
Have you ever chosen Gift Lab for your special occasions? How would you describe your personalized gifting experience? Are their services as easy to use as they claim? How would you describe the product’s quality? Write a review about your Giftlab shopping experience to help other people choose the most ideal gifting solution! All Giftlab reviews are welcome here!
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Contact Information
Categories Gift Lab
Fashion | Home and Garden | Electronics | Online Shop
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Seite online seit: November 22, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Couple statue
I bought this statue thing, but had to cancel ‘cause some personal stuff came up. Mr. Vicky was super helpful getting me a refund, even though they had already started making it... Read onBy: A. Marks