Is Kickscrew legit? Share your kickscrew review & read experiences
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48% Would buy here again
All reviews (21)
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Nike Shox TL Black (US Mens 8)
I placed my order on May 14th 2021. I live in Toronto, Canada, and it came to $270.00 USD ($343.18 CAD) including shipping ($45.00 USD).
KicksCrew's website states that orders take 5-10 business days to process. I was aware that it might take some time.
As of June 3rd, the status of my order hadn't changed so I emailed KicksCrew CS. I received a swift response informing me that my shoes were undergoing quality assurance. This wasn't the first email I sent them (I don't often order online so I was very anxious), and they were always quick to respond, and very reassuring.
I emailed them again on June 24th as my tracking info. still hadn't changed. They informed me that my order had been stuck in customs for some time, and I had 2 options.
1. Receive a full refund (including shipping fees).
2. KicksCrew would send a new pair of the same shoe via international priority, and refund me $10.00.
I picked the 2nd option because I really wanted these shoes.
That same day, I received confirmation that a new pair had been sent, and the next day I received my $10 USD refund.
On July 9th my shoes were received by FedEx, and were delivered on July 14th. They are the correct size, in perfect condition and certainly seem to be legitimate.
Overall, my shoes took 2 months to arrive which is longer than I expected. However, the customer service team was beyond excellent and ultimately I got exactly what I wanted.
Overall I do not think they are optimized for shipping to Canada, but they have AMAZING CS agents. They are also 100% not a scam company, and conduct themselves with a lot of integrity.
I'm happy with my experience. However, buyers should beware that you will likely wait a long time to receive your order.No one shop Hk these days u shop china now for shoes to wear now. YOU CAN FIND 1:1 TOP GRADE SHOES NOWDAYS IN ????????. MY BELOVED MAINLAND.
Have u ever seen china people come down hk buy shoes. Answer is no. YOU GOTTA KNOW ABOUT CHINA NOW DAYS IS SHOPPING.Don’t recommend purchasing from this company. Per their rules, you can only purchase one shoe at a time thus getting charged multiple foreign transaction fees. I understood that and placed two separate orders for the same shoe. The converse I purchased were not true to size., never had an issue with converse shoe sizes. I received one pair first and immediately contacted the company to get the second order corrected. Per their policy they can do size exchanges. When I contacted them, they wanted me to re-order the shoe and pay a third fee before the shoe size was exchanged. Two months later they still have my funds and I have not received my second pair of shoes.
My grandaughter, using my credit card, ordered sneakers from you. I am appalled at shipping you charged. My friend works for Nike in Portland and I don't understand why these sneakers were shipped from Hong Kong when I can buy them in the States. What a rip off. I would like shipping costs to be refunded or I will get in touch with my credit card and dispute this transaction Cost to me was $145 and the sneakers were $118.
Vans high top
This is my second time ordering from Kickscrew , first time was right before Christmas so it took little but when l reached out to customer service, they contacted me right away and made me feel so secure. This time was only took a week . My experience with Kickscrew was beyond my expectations and l am very satisfied both time !
New balance 530 Running shoes
I recently ordered on July 15th 2021, and got the package on the 30th of July. The overall process took 11 business days to arrived. I am from the US. At first, I was hesitating about ordering cause it was my first time but good thing this website is legit. The product came in a nice condition except for the box.
DO NOT buy shoes from KICKS crew! The shoes were total knock offs with tap holding down the crappy seam job under neath the sole. I ordered a pair of Adidas superstars and they were ultra wide and do not even fit the design on the outside doesnt look like it is suppose to and I waited over two months to recieve the shoes. When I complained there customer service rep made it nearly impossible to return the shoes and said they would only refund a portion of the total! Outrageous rip off scam, DO NOT buy from them.
Converse Chuck Taylor All Star
Honestly I don’t understand all of the bad reviews. My order was processed and shipped after 3 days and my order got here one week later. When I had a issue with my email and contacted customer service, they reached out to me right away and resolved my issue. The shoes are legit and look great.
Shoes
DONT DO IT SCAM!
Nike Tennis Shoes
Do NOT order from Kicks Crew. We ordered a pair of Nike tennis shoes and the delivery took longer than they promised and after receiving them, the only way to try to exchange them is by e-mail. We have e-mailed them four times over the last 4 weeks and have received no reply whatsoever. If none of these issues matter, than at least you do get what you order, but expect to wait with 0 ability to exchange.
Jordan 1
Great communication, ordered on Saturday, shoes arrived on Friday, in NZ. shoes were perfect as was stated,and the size was perfect, will be shopping with kickscrew again
they are very bag Quality
Nike vapor max
Ordered my shoes and received them within 1 week Exact they are real and perfect for I will be ordering more shoes..
Nike og hyper blue air max tn
Was quick communication was good shoes are good no problems thanks
I'm still waiting for my n.354 gray sneekers l ordered on march 9 2021 and my cell is 609 793 3872 not 609 793 3882 please get back with me
D Rose 11
Super pleased with the quality of my new sneaker.
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Maya. I disagree and so does 90% of people that got scammed by this company. They are a complete scam and not only don't done the product. A lot of people have had their credit cards compromised after purchase.