KicksCrew Reviews

: 36
64% Would buy here again

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O
Owen
I placed my order on May 14th 2021. I live in Toronto, Canada, and it came to $270.00 USD ($343.18 CAD) including shipping ($45.00 USD). KicksCrew's website states that orders take 5-10 busines...Read on
S
S. Mosciski
Just copped these new kicks! They're so fresh, look just like the pics. The tags on 'em say KicksCrew double-checked, pretty cool.<br><br>Took a minute to get 'em, like a...Read on
Y
Yessenia Jakubowski
I just bought a pair of sneakers from the KicksCrew website that I've had my eye on for a bit. The whole experience was easy - from checking out the site to placing my order. The sneakers got ...Read on
N
Nelda Kulas
I've been coming back to this place a lot and I even told a friend to check it out. We're both obsessed with the women's dunks they have! I have this awesome pair with pink and green...Read on
R
Reilly
After checking out a really good YouTube review, I thought "Hey, why not?" and placed an order for my first pair of shoes from this website. It took about two weeks for them to show up, b...Read on

Reviews (36)

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    Nike Shox TL Black (US Mens 8)

    I placed my order on May 14th 2021. I live in Toronto, Canada, and it came to $270.00 USD ($343.18 CAD) including shipping ($45.00 USD).

    KicksCrew's website states that orders take 5-10 business days to process. I was aware that it might take some time.

    As of June 3rd, the status of my order hadn't changed so I emailed KicksCrew CS. I received a swift response informing me that my shoes were undergoing quality assurance. This wasn't the first email I sent them (I don't often order online so I was very anxious), and they were always quick to respond, and very reassuring.

    I emailed them again on June 24th as my tracking info. still hadn't changed. They informed me that my order had been stuck in customs for some time, and I had 2 options.

    1. Receive a full refund (including shipping fees).
    2. KicksCrew would send a new pair of the same shoe via international priority, and refund me $10.00.
    I picked the 2nd option because I really wanted these shoes.

    That same day, I received confirmation that a new pair had been sent, and the next day I received my $10 USD refund.

    On July 9th my shoes were received by FedEx, and were delivered on July 14th. They are the correct size, in perfect condition and certainly seem to be legitimate.

    Overall, my shoes took 2 months to arrive which is longer than I expected. However, the customer service team was beyond excellent and ultimately I got exactly what I wanted.

    Overall I do not think they are optimized for shipping to Canada, but they have AMAZING CS agents. They are also 100% not a scam company, and conduct themselves with a lot of integrity.

    I'm happy with my experience. However, buyers should beware that you will likely wait a long time to receive your order.

    Maya. I disagree and so does 90% of people that got scammed by this company. They are a complete scam and not only don't done the product. A lot of people have had their credit cards compromised after purchase.

    No one shop Hk these days u shop china now for shoes to wear now. YOU CAN FIND 1:1 TOP GRADE SHOES NOWDAYS IN ????????. MY BELOVED MAINLAND.
    Have u ever seen china people come down hk buy shoes. Answer is no. YOU GOTTA KNOW ABOUT CHINA NOW DAYS IS SHOPPING.

    Don’t recommend purchasing from this company. Per their rules, you can only purchase one shoe at a time thus getting charged multiple foreign transaction fees. I understood that and placed two separate orders for the same shoe. The converse I purchased were not true to size., never had an issue with converse shoe sizes. I received one pair first and immediately contacted the company to get the second order corrected. Per their policy they can do size exchanges. When I contacted them, they wanted me to re-order the shoe and pay a third fee before the shoe size was exchanged. Two months later they still have my funds and I have not received my second pair of shoes.


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    My new kicks

    Just copped these new kicks! They're so fresh, look just like the pics. The tags on 'em say KicksCrew double-checked, pretty cool.<br><br>Took a minute to get 'em, like almost two weeks, comin' all the way from Hong Kong to Cali. But I guess that's how it goes with international shipping, no biggie.<br><br>All in all, good time ordering from KicksCrew. Might have to hit 'em up again down the line!


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    Recent sneaker purchase

    I just bought a pair of sneakers from the KicksCrew website that I've had my eye on for a bit. The whole experience was easy - from checking out the site to placing my order. The sneakers got to me quick and were just like they were shown online. They were definitely the real deal, and the packaging was really nice and well-protected. I'm super happy with my purchase and will definitely be coming back for more kicks in the future.


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    Women's dunks selection

    I've been coming back to this place a lot and I even told a friend to check it out. We're both obsessed with the women's dunks they have! I have this awesome pair with pink and green that don't match on purpose, and every time I wear them, people are always asking about them. They're super high quality and the designs are one-of-a-kind. Definitely check them out if you're into dunks!


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    First shoe purchase

    After checking out a really good YouTube review, I thought "Hey, why not?" and placed an order for my first pair of shoes from this website. It took about two weeks for them to show up, but let me tell you, they were definitely worth the wait! These shoes are so cool and totally the real deal. You can bet I'll be coming back as a customer for sure.


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    New sneakers

    Man, the customer service here is amazing! I was having issues with the shoes hurting my feet, but it turns out they just needed some time to break in. The people at the store were really helpful and even assisted me when I thought I needed to get a new pair. I will definitely be returning here in the future!


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    Nike Barrage shoes

    I just got myself a pair of Nike Barrage shoes from this store and let me tell you, I am seriously impressed. These shoes are top-notch quality and the design is just amazing. I rocked them out yesterday and got so many compliments. It honestly felt like I was a celebrity walking down the red carpet with all the attention I was getting. I am beyond happy with my purchase from this store.


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    Sneakers in a size that was too small

    Man, I ordered some sneakers in a size 14.5 and they were way too tight. I had to send them back for a size 15 or just get my money back. The sneakers came really quickly, which was great, but now I'm worried about how the return is going to go. I just hope it's not too much of a hassle because all I want is my new kicks as soon as possible!


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    First-time purchase

    I just made my first purchase from this online store and let me tell you, I am super impressed. The item I bought was exactly what I needed and it arrived even faster than I thought it would. The whole experience, from placing my order to getting the product, was so easy and seamless. I'll definitely be coming back for more!


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    Vans high top

    This is my second time ordering from Kickscrew , first time was right before Christmas so it took little but when l reached out to customer service, they contacted me right away and made me feel so secure. This time was only took a week . My experience with Kickscrew was beyond my expectations and l am very satisfied both time !


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    Delayed shipping

    When I ordered from KicksCrew, there was a delay in shipping because the seller needed to verify the product before sending it out. Even though it took longer than I anticipated, I liked that they kept me in the loop with updates. Despite the wait, I would definitely order from them again because of the good experience.


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    International order

    I gotta be real, I wasn't sure about ordering stuff from overseas at first. But I totally lucked out! I ordered these shoes and they came super quick, only took 12 days. Way easier and faster than I thought it would be.


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    Order cancellation

    I just had a rough experience buying from KicksCrew. I placed an order, but it got cancelled right after I paid and they were trying to fulfill it. I was really let down, 'cause I've always been happy with the shoes I've gotten from them in the past. I get that limited drops can be tricky with supply and demand, but it's still a bummer when my size costs way more than others. This whole thing left me feeling kinda bummed and not sure if I wanna buy from them again.


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    fkhgkm

    KicksCrew's website states that orders take 5-10 business days to process. I was aware that it might take some time.Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
    phone number +1.805.706.7466
    Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6


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    xfchgvh

    Customer -support- number +1.8.0.5.4.2.0.3.0.0.8
    phone number +1.8.0.5.4.2.0.3.0.0.8
    Customer service helpline ...no. +1.8.0.5.4.2.0.3.0.0.8


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    zgjdg

    Customer -support- number +1.8.0.5.4.2.0.3.0.0.8
    phone number +1.8.0.5.4.2.0.3.0.0.8
    Customer service helpline ...no. +1.8.0.5.4.2.0.3.0.0.8


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    Shoes

    ! BEWARE OF THIS COMPANY !
    I bought Nike air force 1, shadow patchwork almost a month ago. First of all the prices are ridiculous, then it took a little longer than what they claim.
    The nightmare started when I decided to exchange the shoes for a different size. Their customer service phone number doesn't work, you can only email them... I guess they have only one person in customer service. I sent 3 emails through the app, nobody ever responded. I didn't get a response until I contacted my PayPal customer Service and filed a claim. Next thing I know, there's an email from that only customer service employee. The ridiculous, unrealistic and ... exchange policy raises several question about the legitimacy of this worthless company.
    I finally decided to end this disgusting nightmare, I don't need no shoes and I surely don't need to do business with a bunch of scammers who call themselves "a company".

    Please know that they charge a return fee of 15% of the total price of the commodity, plus a return postage of $20, plus the original shipping is NOT refundable.
    How sweet is that!


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    Shoes

    DONT DO IT SCAM!


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    Nike Tennis Shoes

    Do NOT order from Kicks Crew. We ordered a pair of Nike tennis shoes and the delivery took longer than they promised and after receiving them, the only way to try to exchange them is by e-mail. We have e-mailed them four times over the last 4 weeks and have received no reply whatsoever. If none of these issues matter, than at least you do get what you order, but expect to wait with 0 ability to exchange.


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