Pro:Direct Soccer35 reviews
This score is based on 35 genuine reviews submitted via US-Reviews since 2019.
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I almost didn't buy these, honestly. I had doubts — they cost over €200 and I kept thinking "are they worth it?" Used them about 10–12 hours on grass and the heel split. I emailed ProDirect with photos; they said they'd send a courier to pick them up for inspection and possible refund/replacement. Then silence. A couple follow-up emails vanished too. On the bright side, posting about it led others to share tips and where they got refunded quickly, so if you're on the fence, check seller rules first.
Real relief
holding the box, seeing exactly what I ordered, legit stuff. Tiny gripe — one shoe has a faint silver mark on the white canvas — but honestly, after getting them for nearly half off, I barely care. I’ve waited forever for other shops before, so this felt refreshingly quick. Would buy from them again, no hesitation.
Too late for game day
decent padding, firm sole and better traction than I expected during a casual practice. Just disappointing the process around it.
Quick delivery, minor blemish
First time I slipped them on in the living room I noticed they run a bit narrower than my old sneakers but felt surprisingly light and flexible right away. I ordered during a sale, got confirmation and dispatch emails that let me follow the parcel, and they arrived in under a week — faster than I expected given some reviews. The canvas feels legit, the sole and grip are fine for everyday use, and break-in time was short. Only nuisance is a small silver paint smear on the white side of one shoe (you see it if you look), but for almost half price I can live with that. I'll buy here again; the process was straightforward and the shoes work well.
Wrong shoes, sketchy replies, got my money back
I sent back a pair of trainers that didn’t fit, and two weeks later the same box comes back to my door — except it now contains some cheap beach shoes. Like the ones you see in tourist shops. I was puzzled, annoyed, and frankly skeptical, so I emailed. Customer service basically shrugged and said “we’re just returning what you sent us” and insisted they don’t stock that kind of shoe. That felt off — they’re based in Devon, a place where those shoes are sold, so the answer didn’t add up. I replied asking if they were serious and reminded them I’d returned the originals because of fit. No real investigation, just a canned reply. After a while I contacted my card company and they processed a refund, which eased the whole thing. I do a lot of online shopping and I’ve never had a return come back altered like that, so I went digging and found other people with similar stories — not good. The responses from the seller on review sites also felt thin, sometimes signed with initials, sometimes just a first name, which made me trust them less. So yeah, initially I was suspicious and annoyed, but getting the chargeback sorted made me feel better about the outcome. If you’re thinking of buying from them: use a credit card or be ready to push for a refund if anything looks wrong. Also, keep records of your returns and photos of the box. I’d recommend caution — their customer service needs to actually check things and be more transparent. Not a total disaster in the end, but definitely avoid taking a chance if you can buy elsewhere.
Finally sorted — kinda relieved
it actually got fixed, so I’m relieved — took forever but ended up ok. I was honestly ready to give up after the first couple weeks because the whole customer service thing felt like shouting into the void, but after a lot of back-and-forth it worked out. I use these Nike running shoes for morning runs and the occasional grocery run, they’re my go-to for pretty much everything outside the house, so having a pair that fell apart was annoying. At first I was skeptical — no phone number, different email replies every time, and each message felt like déjà vu: “sorry” and a boilerplate reply that didn’t help. I sent the returns the day they asked with the prepaid label (super easy to drop off), but then I heard nothing. After chasing them, I had to send screenshots of the postage receipt, tracking, the whole nine yards — felt like proving I existed. Eventually they located the parcel, forwarded it to Nike, and said my refund was authorized. Then I waited a few more days and still no money, so I reached out again. This time the person actually checked and followed up on the status, which changed the tone completely. Not gonna lie, it was a relief to finally speak to someone who pushed it along instead of repeating the same lines. So yeah, annoying process, slow, a lot of different people involved, but the end result — refund issued — happened. Would I use them again? Maybe, with caveats: keep labels and postage proof, be persistent, and don’t expect a single point of contact. I’d recommend them if you don’t mind a bit of back-and-forth and want a straightforward returns process otherwise. Lesson learned: patience pays off, but they should definitely streamline their communication.
Don’t expect this to be quick
I wouldn’t trust them with a birthday present. Ordered a personalized gift for my son on Feb 21, 2024 and it never arrived — and their handling of it was just… baffling. I’ll explain, but first: if you’re in a hurry, pick someone else.
Almost great — got me hopeful, then stuck on delivery
it's two weeks before my kid's birthday and I'm juggling work, packing boxes (we're halfway through a move) and trying to sort one decent present that actually fits the brief. I ordered what I thought would be an easy win — personalization, shipped to an Evri pick-up point — and honestly the website and checkout were fine. That’s the thing I want to say up front: ordering itself went smoothly and the product looked spot on in the confirmation email. I was relieved because between my back acting up and the chaos of moving, I really didn't need another hassle.
Trainer exchange with refund
I bought some sneakers from this store, but they ended up being too small. I reached out to customer service and they said they could exchange them once I sent them back. However, when I got my refund, I realized they didn't include the delivery fee. I contacted customer service again and they quickly fixed the problem. I was able to order the next size without any more issues.
Running Shoes Purchase
The store's selection is amazing, and I found the running shoes I wanted at the best price compared to other stores. The delivery came super fast, even though it was sent on a bank holiday. I really liked getting updates on the shipping. Overall, the service was excellent, and I'll definitely shop at this store again.
Quick and efficient purchase
I had a really good time using this website. It was easy to find my way around and I found what I needed quickly. Checking out was fast and easy, which I always appreciate when I shop online. My order arrived sooner than I thought it would, which was a nice surprise. The customer service was excellent and I felt well taken care of as a customer. I will definitely come back to this site in the future for more shopping.
Football boots purchase
I just bought a pair of football boots from this company and I'm really happy with how everything turned out. Ordering them was a breeze and they arrived super fast! The boots are really well-made and I can tell they're going to hold up well. They have a great selection of items too, which makes it so convenient to get everything I need in one spot. I'm definitely satisfied with my purchase and I'll for sure be coming back to shop here again.
New soccer cleats
I just got some new soccer cleats and they arrived really quickly, like lightning speed. I was expecting it to take forever but it only took 2 days, even with a holiday weekend. The price was great, didn't have to pay extra. It was my first time buying from this place but I'll definitely be back for more cool stuff.
Golf trainers in half sizes
I recently bought some golf shoes in half sizes from this store as a birthday present for my daughter's fiance. He really liked how they fit and how comfortable they were. The shoes were true to size and looked really nice too. Ordering them was easy and they came right on time. I had a good experience overall and would suggest this store to anyone in need of good athletic shoes.
I ordered shoes that are too tight
Direct declined my request because the items were customized. I wish they had given me a heads up about the sizing issue before I made the purchase. I'm feeling pretty disappointed about the situation.
Football shirts
I bought some football shirts from this company not too long ago, but had to send three of them back because they didn't fit quite right. Luckily, the return process was really easy and they gave me my refund as soon as they got the shirts back. All in all, it was a pretty hassle-free experience and I'd definitely suggest this company to other people.
Size 12 rugby boots
It's such a pain trying to find good rugby boots in size 12, but I lucked out and found this website that had exactly what I was looking for. I not only got the perfect boots for myself, but I also scored a pair for my nephew at a really good price. They had a great selection, top-notch quality, and the prices were totally fair. I’m definitely going to be back for all my rugby gear needs from now on.
Tennis racquet purchase
I had a great time shopping at this store for a tennis racquet. The price was amazing compared to other places I checked out. Having different payment options made it easier for me to buy, which I thought was really cool. They also had different delivery options, and I got my racquet right on time. I had a really good shopping experience and would definitely come back again.
G-Form shin pads purchase
Man, these G-Form shin pads are amazing! I just got them and wore them for my first game back after being injured. Let me tell you, these shin pads are top-notch. They're so lightweight and flexible, and the best part is they're super affordable! I almost didn't even notice I was wearing them until I took a hit to the shin. They give awesome protection without slowing me down on the field. I can't say enough about how impressed I am with the quality of these shin pads.
Soccer cleats
I'm really frustrated because I bought soccer cleats from this store, and they couldn't even get my address right on the shipping label. I mean, come on! I even put my name on the order twice, and it's still messed up. It's just so irritating!
About Pro:Direct Soccer
Top quality sportswear can make a significant difference in your performance, no matter what the sport you are engaged in. Genuine sportswear can notably increase your confidence and add more adrenaline to the game. Not that the technology has invaded almost every industry, you can purchase top quality sportswear online from a range of web stores. Pro: Direct Soccer is one of the leading web based stores that sells genuine sportswear for a variety of leading games in the world today.
About Pro: Direct Soccer
Pro: Direct Soccer (PDS) is a leading sportswear dealer online. They have listed out thousands of products in their online store for sports enthusiasts to select from. They have built their online store with a huge versatility; all the leading brands such as addidas, Puma, Nike, Mizuno, Umbro etc. Their online store is built to serve the requirements of sports such as Soccer, Tennis, Cricket, Running, Basketball and Rugby. PDS has a massive collection of sportswear ranging from the simplest item to most complex kits. PDS is built with the collaboration of sports enthusiasts who know ‘ins and outs’ of what they know. Because of their expertise knowledge pertaining to dynamic sports, they can address the customer needs quite efficiently. PDS maintains a massive stock of sportswear allowing sportsman across the globe to select the best match for their purpose. They have strong links with the leading suppliers of sportswear and hence you can preorder the most anticipated items. A dedicated team of sports enthusiasts is always ready to answer your inquiries and offer you an unmatched customer service. Ever since their establishment, PDS has built an incredible reputation as a top quality, professional and trendy sportswear supplier.
What are the products they have? Well, PDS have pretty much everything associated with sports such as Soccer, Tennis, Cricket, Running, Basketball and Rugby. No matter whether you need a pair of goalkeeper gloves, a well made cricket bat, a pair of running shoes or a basket ball under a leading brand, PDS is capable of providing it. One of the most appreciated services offered by PDS – despite the quality of the items they sell – is customization. With PDS, you can get your sportswear personalized with your name, number or any other short message in it. This is a highly admired feature by many sports enthusiasts; getting a personalized and branded sportswear is a great aspect that boosts your confidence when you are on the field no matter what the sport is. They offer next day delivery service too. Their worldwide shipping service is very effective; hardly any delays reported so far. The website is smartly categorized; you can refine your search using various filters and access the most appealing product for you. Above all, they offer regular discounts on various products; you can save a considerable amount of money with it.
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Contact Information
Torre House, Shaldon Road
TQ12 4PQ Newton Abbot
United Kingdom
📧 customerservices@prodirectsport.com
☎ Email, or Click to Chat is the best way to contact Pro:Direct Sport
Categories Pro:Direct Soccer
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Last update: October 2025
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Review with most votes
Perfect shoes for soccer and r
There could be nothing better than what I get from pro=direct as far as shoewear is there for the sports. Especially if someone is a soccer player like me and also loves to ru... Read onBy: Ray Donovan