Girotti Shoes - Overall Rating based on 99 reviews
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Recent shoe purchase
I recently bought a pair of shoes online, and I had a really bad experience with their customer service. I placed my order back in November, and by the end of December, I had to ask when my shoes would be coming. They didn't get back to me until January and said the shoes I wanted weren't available because of a shortage of materials. They told me to pick a different pair, which I did on January 5th. But it's now February 2nd, and I still haven't gotten my order. I've been trying to reach out to them through email and phone, but they're not responding. Dealing with their terrible communication and not following through is really frustrating.
Leather loafers
I was totally shocked and let down by those leather loafers I got from this company. They were nothing like the photos they showed online - the leather was so cheap and thin, and the rubber sole felt super flimsy. I've bought way better shoes for way less money before. When I tried to return them and asked customer service for help, they were so stubborn and wouldn't even honor their own return policy. I felt totally frustrated and ripped off as a customer.
Custom made shoes
I bought some custom-made shoes from this company recently, and it turned out to be a total scam. The company was supposedly set up in 2022, but it actually has no employees - just one owner with 10k euros in capital. The real name is CUSTOM DESIGN ITALY SRL, so definitely check the VAT and make sure they're legit before buying anything. I had to get a refund through my AMEX card because they don't mess with sketchy sites like this. Definitely do your homework before even thinking about purchasing from them!
Loafers
I just bought a pair of loafers from this company, but they didn't fit right. Even though they say they offer "Free Delivery and Returns," I had a hard time trying to send the shoes back for a refund. I reached out to customer service more than once, asking for a return label and more info on their return policy, but never heard back. Their lack of communication and unhelpful attitude made me really frustrated and bummed out about my shopping experience.
Loafers for summer
As someone who loves collecting shoes, I really enjoy having lots of choices when I'm looking to add to my collection. I recently decided to get some loafers for the summer months and found a couple of awesome styles at this store. I ordered them and was pleasantly surprised by how fast they arrived. The quality of the loafers was top-notch and I was super happy with my purchase. I can't wait to buy more shoes from this store in the future.
Customized shoes purchase
I just got myself some custom shoes from this store and I gotta say, I'm pretty happy with how they turned out. I had read some reviews saying that delivery took forever, but my shoes actually got to me in about 3 weeks, considering they had to come from overseas, so I was cool with that. They weren't super comfy at first, it took a few wears for them to break in, but now that I've been wearing them for a while, they feel great, especially since I'm on my feet a lot during the day.
Ugly shoes
Oh man, these shoes are just awful! They came in this strange green color that looks completely different from the picture online. The suede feels super cheap and the buttons are just plastic fakes. Honestly, they remind me of something a kid would wear to a dance recital. And the price I paid for them? Way too high for this quality. I tried to return them, but they said I couldn't. Lesson learned, never buying from this place again!
Overcharged customs fees
This whole thing is a scam! I got hit with an unexpected customs charge and now they won't even give me a refund.
Boots for wife
Honestly, I thought I did everything right by giving my wife's calf measurement, but they told me to just go with the standard size. So now there's this weird gap between her calf and the top of the boot, which is pretty disappointing. If only they had thought about that, these boots would've been just right. My wife still thinks they're okay, but I can't help but feel a little disappointed.
Classic black and white spectators
These shoes are so gorgeous, I'm so excited to wear them with my 1950s-inspired outfit. The quality is amazing, and I really appreciate all the little details. I'll definitely be coming back to buy more in the future.
Custom-made leather boots
I had a really bad experience with this company. I ordered a pair of custom leather boots and it was a total nightmare. They took my money upfront and then didn't give me any updates or tracking info. When I tried to contact their customer service, they completely ignored me for weeks. After a lot of complaining, they finally told me my order was on its way after 5 weeks of silence. But when I got a tracking number, it said the package was delivered to the wrong country. And on top of that, they tried to charge me an extra £80 for shipping, even though they had promised free shipping. It seems like a total scam and I'm going to report them for this shady behavior. It's been 7 weeks since I made my order and I still haven't gotten a refund.
Pretty shoes
I recently picked up these super cute shoes from this store, and let me tell you, they are amazing! I wore them to school the other day and all my friends were asking where I got them from. I felt like a fashion trendsetter, haha. There are so many styles to choose from, I wanted to buy them all but my mom said no. The quality is top-notch and the prices are pretty reasonable too. I would definitely suggest checking them out!
New professional shoes
The shoes feel a little stiff around the ankles at first, but once you break them in, they're comfy. The tricolor design really pops and makes them stand out. It didn't take too long for them to get delivered, even though they're handmade with top-notch leather. I just started a new job, and these shoes make me feel so confident. I totally suggest them to anyone in need of some high-quality footwear.
New shoes, waited for Xmas, green boots
So I got these awesome new shoes from that fancy online shoe store, and let me tell you, I was a little worried they wouldn't fit right or something. But man, was I wrong! It took a little longer than I thought for the boots to arrive, but I guess that's just 'cause it was around Christmas time. Anyways, when they finally showed up, they were absolutely perfect! I picked out this cool deep green color that's just so awesome, and the leather is top-notch quality. They fit me like a glove, like I was Cinderella or something! Whenever I wear them out, people are always complimenting me on how nice they look, even strangers! So now I went and ordered another pair from that same place, and I can't wait for them to arrive so I can add them to my shoe collection!
Flat sneakers for theater and vacation
When it comes to shoes, I don't play around. I need something comfy for the theater and cute enough for a Caribbean getaway. That's why I came to this place to find the perfect pair of flat sneakers. When I got my order, I was blown away. The quality was amazing, and they fit just right. I flaunted them to my friends, and they kept asking where I got them. I even got a pair for my girlfriend for Christmas, and she's totally obsessed. Her BFF loves shoes, so I know what I'll be getting her next. And as for me, I'm already thinking about getting another pair for the summer. The variety of styles and designs is so cool, and I can't wait to rock my new kicks on the porch once winter's finally over.
Purchased two pairs of shoes
I just bought my first pair of shoes from this company, and I have to say I was really impressed. I was a bit hesitant at first since I had never ordered from them before, but after getting my first pair, I was blown away by the quality and how well they were made. They were awesome and way better than what I expected. So, I decided to order another pair, this time going for loafers. Let me tell you, they are absolutely amazing. The amount of detail and the overall design exceeded my expectations once more. I will definitely be ordering from them again real soon.
Quick delivery, accurate product
My order from Girotti Shoes came pretty quickly, just a few weeks after I placed it. The shoes looked just like they did on the website, which was a nice surprise since sometimes online shopping can be hit or miss. I'm really happy with what I got. I feel for anyone who didn't have a great experience, but I would definitely buy from them again without thinking twice.
Unique and stylish shoes
Wow, I gotta say, these shoes I bought from here are top-notch! They're so well-made and stylish, it's like they're a piece of art for your feet. I couldn't be happier with them. The designs are unique and really stand out, perfect for sprucing up your wardrobe.
Leather anniversary gift
I just bought my husband a pair of shoes for our leather anniversary gift. They took a bit longer to get here than I thought, but let me tell you, they were totally worth the wait. These shoes are just gorgeous - a stunning navy color and they are so well-made. My husband says they're super comfy too. I couldn't be happier with my purchase and I would absolutely tell other people to check them out.
Slip ons ordered in fuschia and coral
The slip ons I got from this shoe company are seriously beautiful in fuschia and coral. But man, when they came, they were super tight on my wide feet. I hit up customer service to swap them out, sending over my foot sizes in hopes of scoring a wider pair. The whole communication deal was nice and pro, and after about three weeks, I got the new shoes that fit just right. The stuff they use is top-notch and it shows!
Review with most votes
Women boots
I ordered a pair of boots carefully following Girotti's recommendations to take my measurements. When I received them they were too small (1/2 size) and too narrow (I am apparen... Read onBy: Marianne