Girotti Shoes156 reviews
This score is based on 156 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.No-nonsense fit
They work — comfy, look fine, worth.
Half believed it
Was skeptical, fine.
Quick pickup, friendly rep
Was skeptical, delivery arrived early — support fixed a past issue.
Hesitant at first, now pretty pleased
Nervous about buying custom shoes; doubts gone, minor scuff.
Saved my back
Bad back, delivery smooth, customer service friendly
Finally my own sneakers
Totally love them — fit great, fun design, arrived quickly.
Almost skipped these
Friend posted them, I hesitated about fit, now they're comfy, surprisingly nice
Late but actually great
Was skeptical after bad pair before, needed comfy shoes for moving — arrived late, but comfy.
Everyday fit, not perfect
They're comfy for my daily dog walks, bit stiff at first but fine now.
Quietly impressed, honestly
Hesitated about fit and quality; they honestly impressed me.
shoes ok, returns not
Halfway through my morning walk I realized the shoes are actually comfy and grippy for errands, but ordering and refund were a mess — refund denied on delivery day.
Feels good, some quirks
They feel sturdy and break in fast. Leather smells real. Design tool was fun, though fit could be looser.
Return roulette
Not impressed — they won't accept returns just because shoes "don't fit right." I know when footwear feels off; they made it their call, felt unfair.
Backup plan failed
they rub, hurt, and the cobbler couldn't fix them, annoying.
Comfy-ish, refund not happening
Bought these for daily dog walks and quick errands — comfy at first, a bit floppy and they scuffed fast, but I kept using them. Tried to get my money back, customer support ghosted me, so meh.
Postage plot twist
Don't bother — scam. I got nailed with a surprise £82.09 Royal Mail fee before they'd release my shoes, site looked legit. I complained (no luck), should've checked reviews first — sadly, lesson learned.
Almost didn't buy them
I almost skipped buying them after a few bad online shoe buys, but needed something for my wife's standing-shift job. They feel sturdy and soft, fit true, needed a short break-in, and she actually smiled.
Shoes okay, bag still missing
I opened the shoebox and knew the custom shoes were fine — fit and finish matched the photo. The bag, though, is still three months late with vague excuses and no updates.
Solid shoes, weirdly red
the burgundy is redder than I pictured, so I’m experimenting with cordovan polish to tone it down. Glad they turned out okay.
Slow here, comfy later
Wore them yesterday for errands after they finally arrived late — shipping was slow, but the fit surprised me. Cushiony, light, breaks in quick. Got a discount too, so not mad about it at all.
About Girotti Shoes
When looking for high-quality shoes, it is very important to find a reputable brand. And doing so can prove to be challenging as various companies claim they have the best quality footwear. However, this could be inaccurate information, and that is why looking at customer reviews for the respective brand would be in your best interests. With this in mind, it also serves other potential customers if you leave a review of your experience with a particular footwear company. For example, you can read Girotti Shoes reviews on US-Reviews to learn more about the brand’s culture and product quality. Reviews are an essential part of online shopping, as it helps to narrow down which brands are trustworthy and which are not.
About Girotti Shoes
Girotti Shoes is an Italian shoe manufacturer founded by a group of young entrepreneurs at the end of the 20th century. The shoes the company sells utilize their traditional shoe-making craft, including male and female footwear. This is in addition to the company's mission of allowing its customers to realize their dream shoe design without compromising on price or quality.
Is Girotti Shoes Legit?
With a valid SSL certificate and working HTTPS link, Girotti Shoes stands to be a legit company. However, it is always best to determine this by reading prior customer reviews. For example, you may be able to confirm whether the company policies are valid and accessible for their customers. Accessibility is a very important factor when deciding whether a company is legit. Therefore, Girotti shoe reviews can provide you with shipping, returns, and refund information. They can also aid in concluding whether the company has secure payment methods and reliable customer care.
Where are Girotti Shoes Located?
Milano, Italy, is the main Girotti Shoes location where the company runs despite being an online store.
Products and Services of Girotti Shoes
Girotti Shoes manufactures and retails various styles of shoes, ranging from boots, sneakers, casual shoes, slip-ons, loafers, and sandals to wedding shoes, moccasins, and dress shoes. The shoes are offered in suede, leather, and rubber materials. Whether the quality of shoes is good can be determined via Girotti shoe reviews. Shoes are retailed for both men and women, and customers can also purchase various styles of bags from the online store. The company also offers free shipping to the United States, Europe, the United Kingdom, and Switzerland.
Where is Girotti Shoes made?
Are Girotti Shoes made in Italy? All Girotti Shoes are manufactured in Italy and shipped out within 7–14 days after placing an order through a local shipping company. Customers can track their orders via the store’s website.
Additional Services of Girotti Shoes
The Italian shoe manufacturer allows customers to customize their shoes according to their preferences, ranging from material to style. Furthermore, they offer a 30-day return and guarantee policy. All returns are free within the US and Europe. Furthermore, they offer various payment methods such as credit/debit cards, PayPal, Giropay, Wire Transfer, and the recently added SOFORT Überweisung. You can contact them via phone or email or fill in the query form offered on their website.
Email: info@girotti.com
Phone: +1 (210) 801-9868 (US) or +44 20 3870 3833 (UK)
Complaints, Compliments, and Tips for Girotti Shoes
How was your experience with Girotti Shoes? Were you satisfied with the quality of your shoes? If you ordered a custom pair, did they turn out how you wanted? Write a review on US-Reviews where you detail your experience with the company. For example, did you have to return any products? Were you able to get a hold of customer service concerning your query? Did Girotti Shoes adhere to their policies, or were there hidden terms and conditions? Adding these details can ensure future customers do not make similar choices or encourage them to purchase from the company. For example, Girotti Shoes review Reddit may include great detail on their customer experience with the respective company. Still, leave Girotti Shoes reviews here on US-Reviews to help others better understand the importance of customer reviews.
Importance of Customer Ratings and Feedback on Girotti Shoes
Feedback and ratings are valuable as they help the company fix any faults customers may be experiencing. It also helps future customers determine whether the company can be trusted. Customer feedback and ratings are a critical part of a company's reputation. It highlights any issues customers may be experiencing with the retailer's service. For example, if you purchased something from Girotti Shoes and were charged more than it was stated for shipping, this needs to be revised. Leaving a review about this helps future customers know they might experience a similar issue. However, it also means that Girotti Shoes will seek to resolve the issue to prevent future customers from experiencing this.
Why Share Positive Girotti Shoe Reviews?
It helps other customers decide whether to spend their money at this store and whether the product quality is up to standard. Leaving a review about your positive experience with Girotti Shoes on US-Reviews will help the brand's trustworthiness and reputation. It will also help future customers know they are about to make a safe purchase.
Why Share Negative Girrotti Shoes Reviews?
Negative Girotti reviews can help clarify whether the company is legit and whether services such as customer service are helpful. For example, if you placed an order with Girotti Shoes, but the product has yet to arrive. A detailed review of this experience can emphasize why people must avoid the site and how the company is at fault.
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Last update: January 2026
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Review with most votes
Women boots
I ordered a pair of boots carefully following Girotti's recommendations to take my measurements. When I received them they were too small (1/2 size) and too narrow (I am apparen... Read onBy: Marianne