Girotti Shoes - Overall Rating based on 99 reviews
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Shoes
Girotti shoes scammed me for return fee. Advertised free returns and i was billed for $225.00 from fed ex. Girotti acknowledged mistake but never paid bill which then went to collections . They stalled me for 5 weeks then didn't answer my emails anymore . Never would recommend them. Buyer beware !
Shoes
Terrible , disaster. Do not buy from this company . I was billed $225.00 for a return because girotti made error on mailing label , which they have not corrected.
Fabulous Heels
I love stylish shoes and I am so happy I can design my own pair the way I always wanted! Thank you for this amazing experience, Girotti! I would definitely buy again!
I ABSOLUTLEY love my shoes.
They are perfect. They are the exact color and everything I wanted - sooo excited.
Brilliant workmanship
These shoes are truly amazing. Brilliant workmanship and attention to detail. The choice of materials and the vivid colours are fabulous, and that one can choose the colour of each element separately makes an authentic custom-made experience.
Nothing as expected
I ordered two pairs of shoes. The website and order process were easy and seamless. 1 I received in a timely manner. The fit was ok, I have wide fit although I didn't order a wide they're very loose and gap out on the sides of my feet but somehow still rub on my heels even after multiple wears. The quality was ok, missed stitches and glue residue. The leather definitely was not the quality I am used to from other Italian shoes I have bought. The 2nd pair is where it went really left. It's been 2 1/2 months. I have not seen anything at all. I have reached out multiple times, received multiple different responses and tracking numbers, none of which show that any shipping company has actually even received them to ship to me. All responses seem automated and they're definitely giving me the run around. I understand that mistakes happen but let me know instead of lying and yanking me around. Since I haven't gotten a response or any sort of tangible proof they've even shipped yet alone made this pair I have opened a claim with my bank and the charges have been reversed. I understand this might not be the case for everyone and if the quality was up to par I might be willing to wait longer but 2 1/2 months seems long enough.
penny loafers
Despite what their website says, they will stonewall you if you try to return shoes. Mine were ... and uncomfortable. I fought with them for a while and finally gave the shoes away. Buyer beware!
Shoes size 7 but a lot ... than my foot. i leaving in US and most of brand name here fit on me with size 7. They don’t let me exchange or refund. Shoes not look good like they ad on the their web. Service so awful. Never get back here.
Beautifully made
Beautifully made! Ordered two different styles. My only complaint is one style is a lot narrower and I wish I knew that beforehand as I'm not able to wear them and couldn't send them back. Otherwise, the quality is gorgeous!These shoes are among the best
These shoes are among the best, I have ordered online. Great quality for the money. I ordered one pair to check out the fit and quality and was amazed. I am preparing to place another order for six pair.I am in love with this store
I am in love with this store. I am able to design my own shoes without anyone having my color. That makes me smile knowing that I have hundreds of shoes. Your site is easy to work and have some of the most beautiful selections. I am so grateful to have stumbled across your site. My husband also purchased shoes from your store. We LOVE Girotti! Do not go out of business LOL!!Wonderful experience
I had a wonderful experience creating my custom shoes with Girotti. They have a wide variety of customization options to choose from and the entire process is really fun. The shoes are of great quality, very comfortable and stylish. Taking into consideration that these are custom shoes, the turn around time was very fast in my opinion. I was able to see the progress of my order at all times. Shipping was very fast as well. I will definitely shop there again. It's a fun concept and it was a seamless and pleasant experience for me.
Demonstrated excellent customer service
I had a little trouble with delivery but Girotti Customer Service Team provided excellent participation in providing the necessary information to FEDEX. When I got my shoes, I was delighted that they turned exactly the way I designed them. The craftsmanship of the shoe is very well manufactured. Thank you for an awesome shoe and outstanding customer service. I am looking forward to ordering my next pair :)!!!!I am very impressed with the quality
I am very impressed with the quality of the shoes. The customer service was excellent, I returned one shoe and another one was made for me very quickly.Shoes are made of excellent quality
Hands down, these shoes are made of excellent quality leather and the craftsmanship is incredible. Super value and I will be ordering more!
Women sandals
I am very pleased with my shoes. I was a little bit afraid because of all negative comments, but the shoes arrived really fast. Super happy with them!
My dream come true!
If you have always wanted to create your own shoes, you arrive in a paradise where you can choose the type of shoe, the model, the shape, the heel, the materials, the color, the details ... I chose these nude fabric ankle boots, nude "sock" model, to be worn comfortably with my favorite dresses.
Loafers
My whole experience has been negative with this company with the order of my shoes and they send me the wrong ones from sending them back for a refund and it’s been over 2 weeks and nothing back. Do not recommend
I was really impressed with these…
I was really impressed with these shoes. Love the smell of real leather now made shoes. So many compliments. Already have friends asking where did I purchased it. Thank youLove my shoes!!!
I was nervous at first because I wasn’t sure I would get the sizing right but my purchase price me won’t. I LOVE my custom Chelsea boots. I started with a base model Ave then edited it so it had details I wanted. The sizing is tricky but I have wide feet that are short, so I used the sizing chart which confused me so I ordered true to size and the shoes fit perfectly. I’m typically a US women size 8 to get boots that give me room for thick socks so u ordered a 7.5.By the way...notice how three 'glowing' reviews posted on the same date? hmmm....really?
Wedding shoes
I ordered my wedding shoes from Girotti and this was the best desicion! They are amazing and the quality made me speechless.
Review with most votes
Women boots
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