Girotti Shoes - Overall Rating based on 99 reviews

80% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-31
Loafers for summer
As someone who loves collecting shoes, I really enjoy having lots of choices when I'm lookin...Read on
Duane Funk

Most relevant negative review

  2024-04-30
Recent shoe purchase
I recently bought a pair of shoes online, and I had a really bad experience with their customer s...Read on
Kuvalis

Review with most votes

  2020-02-27
Women boots
I ordered a pair of boots carefully following Girotti's recommendations to take my measurements. ...Read on
Marianne

Reviews (99)

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    Oxfords

    Order went ok & I received notice the shoes were shipped. Ordered in April 2021. The Fed Ex tracking number is nothing more than a phone number. I haven’t tried it because it seems to be an international number. Going to try to email to see where my shoes are. I’m fearing it’s a rip off


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    Dark blue boots

    OMB (oh my boots) I Love them with a capital A. I have searched for blue books for at least 1 year. I no longer live in NYC where you can find anything. I found them on Girotti's website - I am in love with my boots.

    I am so happy, thanks for easy ordering, awesome service, great pricing, perfect delivery. I will be back.........Mary Ann

    Hello Mary Ann how are you? My name is Daniel and I too am from NYC. I am so interested in ordering shoes from Girotti but not sure how the sizing works. Do you advise to buy my true size? I am a sz 8 but different cuts run differently. How is the return policy? Thank you so much!


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    Top service - delivery on time

    I am enthusiastic about the materials and the quality. I can only recommend this shop. Top service - delivery on time


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    Sneakers

    I have sneakers made for me in three colors and 3 different materials. Rarely seen such a good job.


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    Gorgeous

    Gorgeous !!! Can’t wait to show them off .. quality is superb.


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    I love them!

    I went with a half size bigger& they fit& feel very comfortably.. I feel like tap-dancing& I don't know how to tap dance;) Girotti has so many colors to choose from, I will most definitely be getting more,, Thank you all at Girotti for your hard work & attention to detail stitching, etc.. Is well worth it;


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    Derby gift

    My wife gifts me derby shoes and I love them! They are from the luxury collection and they are stunning perfect for work and events! Thank you, Girotti.


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    No purchase

    Good afternoon I would like to purchase a pair of boots has anyone from CANADA QUEBEC ordered from this site and if yes was there any duty fees and custom fees to paid thank you


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    Autumn boots

    I'm supper happy with my boots! They are absolutely stunnign, for sure will order again!


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    Loafers

    As a big shoe fan, I was very excited to order the lavender loafers with the hot pink mid layer between the shoe and sole. When the shoes arrived, they were totally lavender, not at all what was advertised in their photo. I took photos of both the advertised loafer and the pair I received. Their only response after several days delay, was that they'd offer a 20% refund. I wrote again and basically they've written me off. Buyer beware. Customer service not great.


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    Shoes

    thought this would be a nice deal but like they say "If its to Good to Be True It Isn't" ordered shoes they immediately prepared the wrong size shoes to me when I tried to correct it I found out that customer service was non-existent Phone number goes nowhere but to voice mail and my emails went unanswered this is no way to do business let the buyer beware


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    Disappointed

    Colours are much lighter which I don’t mind. But the sides bulge out, a bad fit. The suede is not good quality either. CAD $140 is definitely not worth it. Online shopping is risky.


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    boots

    I absolutely love my made to fit boots!!!


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    fashion industry shoes

    I work in fashion industry and always have to be stylish. When I purchased my first Girotti pair all my collegues asked me where are they from.
    I've never had a problem with GIROTTI , everything was fine but my co-worker Annete once had purchase the wrong size. The customer support was very kind to explain in details how she can return the shoes and she was very very happy!

    Hello;;
    I don't see your brand as the best: Therefore, this guide will offer you a top 10 list of the Best Men’s Italian Shoe Brands:

    Ace Marks
    Antonio Meccariello
    Ross & Snow
    Paolo Scafora
    Aurélien
    Santoni
    Salvatore Ferragamo
    Enzo Bonafè
    Riccardo Freccia Bestetti
    Bontoni
    Stefano Bemer
    Edhèn Milano
    Scarosso


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    prom shoes

    My sister is obssesed with shoes.. She had prom couple weeks ago and I wanted to buy her something special. When I discovered Girotti I knew that she would love the idea to design her shoes.
    We were very excited and a bit stressed if the shoes will arrived on time but the customer service convinced us they will arrive.
    Very responsive customer service and great product! The quality of the leather is absolutely amazing, they are stunning! Thank you Girotti for making my sister so happy!

    Tried to send back a pair of shoes .I had ordered in February. For a refund. Received them back a couple of days ago with the message acceptance was refused . The original packing slip and accompanied paperwork was in Italian only, very hard to go by.

    Very bad experience. I waited months for my shoes, which didn't fit, and sent them back but they're not issuing the refund. Beware! Avoid!

    I got four pairs because they have all over the website free returns; very-very-poor quality, not made in italy, sent the wrong size and one of the soles with wrong color; no refunds; no nothing. A scam!

    How long have you worked for them Lisa?

    Girotti is an online Bulgarian business with two employees that brands itself Italian. Notice that shoes do not say where they are made. There are no refunds. Expect very bad quality shoes that won't fit

    I love the shoes I purchased . I chose a cobalt blue suede with a jeweled heel and I feel so elegant when wearing them . The colour is vibrant , the comfort perfect and they turn heads . Simply love them .

    These shoes are among the best
    These shoes are among the best, I have ordered online. Great quality for the money. I ordered one pair to check out the fit and quality and was amazed. I am preparing to place another order for six pair.

    An unexpected and unrivalled experience. Stumbled, by glorious accident, upon the Girotti website, and tentatively ‘designed’ my own shoe combination (after hours and hours of fruitless searching). The result - incredible! And half sizes makes the fit almost perfect. Could not be happier.

    I am one of those who feels ripped off. The order of two pairs with my meticulous measuring resulted in extremely late deliveries, at different times, with both pairs being far too large. Since the return policy requires a turnaround of two weeks or no return, I was in limbo about how to return them. I placed the order in early August and received the shoes in early October. Really? They do not fit, the response from customer service has been a runaround with no resolution. The apparent location is South Africa (really?) and the customer service number is New York (really?). I am so upset with this company and its slow walking every aspect of this order that I want to fly there myself and scream at them. Avoid. Please. Avoid. No way to get my money back and stuck with shoes that are large enough for a size 9 foot. I wear a 7.


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    Boots

    Do not trust this company's return policy. My boots did not fit, paid a lot of money for return postage to Italy but the package was 'refused' at their end. After some neogiation they did send me a replacement but these also did not fit and they refuse to correct the problem with a replacement or refund. This is a real shame as I was really hoping to make Girotti my next go-to shoe company as I have so much trouble finding shoes that fit. After this experience, I will not be using them again.
    The main problem with the fit seems to be that the boots are made for a teller person, and not for my short legs. The ankle and calf measurements are all in the wrong pace, as if made for longer legs.


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    dress shoes! fabulous shoes

    I'm so happy with this order! Customer support told me the order may delay due to Covid-19 but the shoes arrived in 2 weeks. Super classy pair!


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    Black Autumn Boots

    I've read many negative comments that it takes long before shoes arrive and ordered my autumn ankle boots 10 days ago. They arrived yesterday. Super fabulous and it took less than 2 week..


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    Wedding shoes

    I was really excited to create my own wedding shoes! It was amazing experience, also engraved our initials on the sole


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    Colorful lovely slip ons

    GIROTTI, I've orded 3 times from yopur website and I am supper happy because the shoes looks the way I created them! YOU'RE THE BEST!