EGO48 reviews
This score is based on 48 genuine reviews submitted via US-Reviews since 2019.
Featured Reviews
Reviews (48)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Refund headache
I wouldn't order from them again — that's the short version. I ordered an item that never arrived; I contacted EGO and on August 12 they said it was out of stock and I'd get a refund in 3-10 days. I started using their site that week thinking it would be easy; my first impression was fine, then this. It's now September 5 and the refund still hasn't shown up. Pretty disappointed, honestly.
Unexpected win
Pulled it out of the box at my kitchen counter and honestly, it's become part of my morning routine — coffee, feed the cat, grab gadget. Had a battery glitch (annoying), but after a couple of calls customer service actually sorted a replacement and kept me updated, which felt good. Delivery was quicker than I expected. Happy it worked out, relieved and grateful, use it every day.
Half-refund moment
refund should've been $61.57, I only got $34. So yeah, fixed-ish. I've had worse from other shops, but this felt sloppy and confusing. Customer contact was decent, and a follow-up would help; just wish the math matched.
Quiet mower, weak battery
I was halfway through the third pass when I noticed the battery already blinking empty — and that’s after reading the optimistic "up to" stuff online. I started using it last weekend on my small yard; first impression was how quiet it is, honestly you barely hear it and it’s super easy to push and set up. The runtime though… feels shorter than advertised. Had to bring it in and charge a couple of times to finish, maybe the battery’s faulty or maybe they’re generous with numbers. Still glad I bought it — gets the job done nicely.
Worth it, but not without bumps
once it was fixed it actually works really well, cuts clean and saves time, so my doubts faded. Would be nicer if turnaround was faster and they offered a loaner, but overall I'm satisfied and would recommend with a heads-up.
Strong machine, pricey batteries
I bought this kit with hesitation. I mean, I almost checked out and walked away because of the battery hype. I use it every weekend on the yard — cut, blow, edge, trim — the usual. It runs like a tank and is surprisingly quiet, which I love. But man, the batteries? You'll need one big pack plus a couple of smaller ones to finish a full job, and swapping them eats time. They don't last forever and replacements sting. Not perfect, but it gets the job done, so I'm keeping it — with a grumble.
Kitchen-table returns saga
I was at my kitchen table staring at the return label thinking, "this will be quick" — nope. Sent a whole order back and next thing I know they say not everything arrived. I emailed the postage receipt (it even shows parcel weight), and they told me they'd refund. Nothing showed up. After a bunch of chasing they admitted a mistake and issued a partial refund. Still swapping slow, unhelpful emails with their support team — feels like talking to a very polite brick wall. If you're ordering, save every receipt and be ready to nag, or maybe skip them.
Rough start, decent finish
I almost gave up after the power washer showed up with a broken valve — bummer. Called support and opened a warranty case, dropped it off at their repair center, and I admit I was skeptical because in the past other companies promised fixes and vanished. But Nikki from customer service actually stuck with it, kept me updated, and the replacement part arrived sooner than I feared. Delivery wasn't perfect — still a hassle — but their follow-through on the service saved it. So yeah, not flawless, but I ended up satisfied.
Warranty was a joke
skip them. I bought the blower because my bad back makes bending a no-go, so I needed something reliable. The 5‑year warranty sounded great, but that quickly turned into a headache. When it broke everyone shrugged — Lowe's wouldn't take it, the brand seemed clueless, and the repair shop they routed me through lost parts and left me chasing my own blower. I ended up doing all the follow-up. Good tool, poor support — honestly disappointing. I called and got boilerplate replies.
Double battery failure, decent support
Was halfway through my usual Saturday mow when the mower just died. I bought the combo with a promo at Lowe’s in April and used those batteries for my weekly yard work. A few months in both batteries quit. I called customer service. They walked me through troubleshooting and said one would ship in about a week and a half, but it never shipped. Then the other stopped working. Now they say both are shipping today. Glad replacements are coming, still odd they failed so quickly.
Bought it, hoped for support
I almost skipped this because I didn’t trust how long the app/connectivity would be supported — that was my main worry. After buying it the Bluetooth/Wi‑Fi stopped working and customer support said it’s no longer supported, so my doubts about long‑term updates unfortunately came true. That said, the unit itself performs well as a power source — quieter and longer runtime than I expected, which was a small surprise. Been burned by a different brand before that wouldn’t honor a return, so this lack of RA from the maker is annoying.
Dead battery, quick fix
I needed this blower and trimmer because my back won't take hauling gas cans anymore, so I went electric. Battery died right after the warranty ended and suddenly three tools were useless. I called customer service twice; first time they were basically useless, made me feel like it was my problem. I kept pushing, got escalated, and they offered a discounted replacement and shipped it quickly. Still think the cost is high and timing sucks, but the delivery and final support actually saved it for me.
Mid-mow realization
quiet, nimble, battery felt strong. That’s the spot I remember being actually satisfied. Then at month four it wouldn’t start; local dealer said a safety switch in the handle. They had it two weeks, came back same fault. Now I’m back-and-forth with manufacturer and YouTube shows others with same issue. Feels like cheap plastic parts and slow warranty support. Useful while it worked, but unreliable long term.
Not great at first, but usable now
I was skeptical at first but ended up reasonably satisfied. I first saw this trimmer at a Lowe's demo and a buddy urged me to try it. The head wouldn't take the manual string load, and customer service was frustrating — two calls, then a supervisor who basically said buy a new unit. I stuck with it, found that they released a couple of upgrades since my purchase, and a local dealer helped fit an updated head. Still annoyed at the warranty runaround, but it works now, so, mixed feelings.
Birthday-mishap
the items themselves were fine, decent for the price, so it’s not a total scam — just awful logistics and cold support. I’ve ordered from other places that warned me or handled fees better. Moral: good product, flaky delivery and service, beware.
Packing-it-back-up
I was already packing the outfit back into the box when I saw the first email saying they hadn't received the return. I had hesitated before buying — online sizing is hit or miss for me and I needed something quick for a move and a couple of meetings — so I took the chance. The set was too small and had a cheap material smell, I tried it on in the living room, folded it into the original packaging and posted it the same day with tracking. They replied weeks later claiming a "strong fragrance smell" and now, a month on, still no refund. My doubts about their returns handling were right, not soothed. Felt brushed off by customer service and annoyed. I’ll escalate, but for now I can’t recommend buying from them.
That 'oh good' moment
they sent a loaner in two days and shipped a replacement right away. The moment I knew I was satisfied was when I finished the whole front yard without stopping, no weird sputters, just steady power. I relaxed — it handled thick branches like a champ. Little latch could be better, but honestly, glad I bought it.
Warranty relief at last
I called and called, they were responsive and polite every time, and the turning point was when someone finally said “we’ll reissue this now” and emailed confirmation — in that moment I relaxed and felt genuinely satisfied. It’s not perfect — shipping got stuck because UPS pickup wasn’t scheduled — but the company’s follow-up and willingness to own the issue made me thankful. I’ll keep using the product and appreciate that they didn’t dodge responsibility.
Got the trick to make it behave
I remember the Saturday I finally stopped stressing over turns — I was halfway around the yard, edging by the flowerbeds, and the mower actually cooperated. I bought this deck-equipped EGO for quick weekly cuts on our small-ish lawn, but the rear drive sometimes wouldn't disengage and tight turns were a pain. After calling service and waiting months (they said it’s how it’s built), I started experimenting. If I cut the drive a foot or two before the turn it usually lets go, and if not, a quick lift of the front and a little wiggle to the right-left gets it free. Not elegant, but it made mowing predictable again and I could finish without two people or cursing. I’m honestly relieved — a bit annoyed at the design, sure — but now it’s part of my routine and the yard looks good. If you’re buying, know there’s a workaround that actually works most of the time.
Battery trouble, sort of resolved but not fixed
I’ve collected a handful of their tools and batteries since late 2022. One battery turned out to be dud and another started losing capacity sooner than expected. They did replace one battery after I pushed, so some good there, but the paperwork thing became a mess. I had submitted receipts (yes, more than once), and still they insisted a string trimmer’s warranty wasn’t valid because they “didn’t have” the receipt. I even sat through three long calls across a few days where people said they’d look into it and call back. Spoiler — they didn’t. That was the worst part: the radio silence after promises. In the end I gave up on the older battery and recycled both at the county facility; not ideal. So, are the products useful? Mostly yes, when they work. Is the support reliable? Not in my experience. Mildly disappointed, because the tools themselves do help my back, but the warranty handling left a sour taste.
About EGO
As someone avidly searching online for the best footwear companies, you might feel delighted to find that various such companies offer such services online; therefore, walk the walk, talk the talk, and make the streets your catwalk! However, upon starting your online search, you might find that many companies offer similar services online; however, finding one that would suit your needs might feel challenging as not all of them deliver on high expectations. Luckily, EGO is an online retailer of fashion-forward shoes with a distribution center in the UK. Offering a wide variety of different shoes, including heels, mules, and flats. However, many clients might be interested in knowing whether is EGO legit, and this type of question can be answered by reading customer reviews. Nonetheless, the reason behind online customer reviews, such as on sites that include EGO reviews, is that they can help guide you and others in finding the best resources to follow. Fortunately, EGO makes sure you stay fierce and sassy! So stick around to read about the amazing footwear EGO has to offer.
About EGO
EGO is your go-to online retailer for the latest footwear, with a constantly updated collection to please the fashion-forward crowd. In addition, the company is proud to be fashion-forward, which is why EGO specializes in women's footwear at an affordable price range, and ships to countries worldwide from its headquarters in Europe, United Kingdom. However, not only does the company that is a footwear specialist constantly update hundreds of new styles weekly, but it also prides itself on producing shoes for every style, color, and material its loyal clients desire.
Products and Services of EGO
With EGO, the company ensures that all fashion needs are met, for example, various garments under its clothing section, including a seamless range and lingerie. In addition, the fashion-forward company also supplies the best quality dresses, and when looking at its variety of bags on display, these include items such as clutch bags. Furthermore, accessories such as jewelry and hats. Next, all aspects of shoes are covered, for example, boots and various other shoes; it is clear that when asking the question of do EGO run big in the fashion industry, the answer to this would be a resounding yes. Additionally, many customers would be interested in whether EGO runs small, which would always produce a positive outcome as the company supplies various sizes of shoes to cater to multiple ladies and their needs.
Should EGO Size Up or Down?
With EGO, they are committed to putting the sass back into fashion, and this is clear to see when looking at their various kinds of clothing and featured products of shoes. Therefore, with the company’s ambition to bring back the beauty in all women, they aspire to bring forth various sizes when it comes to their shoes which range as follows: UK 3- 8, different US sizes, Euro 36-41, and many sizes for Australian needs. Subsequently, when looking at the company’s products showcased under heels, flats, and slippers, there are items such as loafers.
Additional Services of EGO
EGO ships worldwide and accepts all major debit/credit cards. In addition, it is also possible to pay through Paypal. If you do not happen to have Paypal, don't fret! You can always make a Paypal account, it's simple, and it's fast. In addition, there are also the payment services of Klarna and Afterpay available to utilize. However, please be aware that you can pay in the following currencies: British Pounds, Euros, US Dollars, Australian Dollars, or Canadian Dollars. Therefore, note that all payments and transactions are processed in the money you paid. For more detailed delivery information, please go to EGOshoes.com/faqs and click on the "delivery" tab to learn more about their shipping options and shipping costs to your country. Additionally, it is good to know that you have 28 days to return your order and ship it back from the day you received it. Please note items if EGO believes that things have been worn or damaged; therefore, items cannot be returned and sent back. On the other hand, this also includes items to be produced outside the 28 days. Subsequently, when it comes to a faulty item or wrong item, please contact them within seven days, and to make the process simpler, please attach a picture of the missing or damaged item. If not contacted beforehand, they may ship your order back because they might be unaware of the condition of the returned item. For more info on returns and policies, see their FAQs page.
Complaints, Compliments, and Tips for EGO
Have you had the opportunity to order footwear from the online store EGO? And our reviews of is EGO legit reddit? However, it is urged to read honest and trustworthy reviews here on US-Reviews. Furthermore, how would you describe your shopping experience? Share your knowledge about this by leaving feedback for the company so they can understand the comments left, for example, on EGO reviews 2022. In addition, how did you feel about the quality of the footwear you received? In addition, does EGO run small in the industry of quality footwear? If you are unsatisfied with one of their services, items, or experience, please contact EGO customer care at Help@EGO.co.uk and allow 48hrs for the Customer Care team to respond. Furthermore, write a customer review, and make sure to drop us a line below by writing a short review and let us know what you think of EGO. In turn, when you leave good and bad reviews, you can assist the company in understanding which aspects of its business it can improve.
Bonus!
📊 How did EGO shine for you?
Contact Information
Categories EGO
Page Statistics
Last update: November 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
There site is easy to navigate and place an order BUT I still haven’t received my orders after three weeks. Never ordering here again. Biggest mistake ever. Read onBy: Aliyah Payne