EGO Reviews

White mules

I have four pairs of shoes from EGO, and I’ve ordered them different times. The shipping does take about 10 -14 days to receive, but I order a lot of items from the UK and never expect them from the shipping proposed date, especially with COVID-19 changes in deliveries. My most recent order was on April 4th, and I received my order on April 22nd. The faux leather, FUND, square shoes I ordered runs slightly big (it’s such a cute shoe), I should have purchased a size down, or a 9.5 would’ve been perfect if they made it. With all these negative reviews for returns etc, I’m nervous to return them for a different size lol; I hope EGO fix their internal operations. Overall, I haven’t had any issues with them so far (fingers crossed). I would order from them again. The shoes are beautiful!

Shoes and purses 5001011995

This was an absolute horrible experience. I never use the word hate... but I HATE Ego Shoes. I never received a tracking number. I paid for overnight FedEx shipping & it has been 6 damn days and I have not received NOTHING. NOT A TRACKING NUMBER. NOT A DAMN EMAIL WITH UPDATES!!!! The only thing I received is a false email from them saying my address was not correct and it could not be delivered over and over again. I hate this company. I hate their communication.... there was NO COMMUNICATION. I DO NOT RECOMMEND!!! Horrible!!!

True Square Toe Lace Up Clear Perspex Heel In White Faux Leather

I placed my order back in November and I have not received it. Every time I reached out to customer service asking for a refund they say that they will contact USPS or the carrier to provide an update. At this point, nothing has happened. I only want my money back. It has been a terrible experience.

Fever Lace Up Perspex Espadrille Wedge Platform Heel In Black Faux Suede

I purchased these shoes in both black and beige. I had no issues with the beige, however I was sent two right shoes with the black pair. I contacted customer service and it took them about a week to get me the new pair. Upon inspecting my new pair, I discovered they sent me the wrong size. I sent them another message on September 4th and I have not yet hear back from them we're now on September 14th, their website states they have 72 hrs to follow up. I feel like I am being ignored at this point and I am extremely frustrated.

Shoes way too small horrible return issue

Horrible return policy... I paid $70;for 2 pair of shoes then they were too small..
Tried to return them international shipping $68! I’ll never order from them again hence why I don’t buy cheap shoes! And yes I ordered my correct size the cut is extremely tight both pair , never again

Multiple shoes

This has been the worst experience. I ordered and got an email on the day it will ship, day came and passed with no update. Weeks later no updates no shoes. Would definitely not be ordering from here again and would not recommend.

Heels

happy with my purchase! I RECOMMEND

There site is easy to navigate and place an order BUT I still haven’t received my orders after three weeks. Never ordering here again. Biggest mistake ever.