Ella Paradis50 reviews
This score is based on 50 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Half my order MIA
Needed the extra part for my sore back during a move; they never shipped it, but support helped, oddly.
Almost passed on it
Half-asleep research had me second-guessing, worried about quality and slow shipping. Price lured me anyway. Parcel arrived early, stuff's decent. Relaxed now — will buy again, honestly.
Still waiting
Halfway through October I kept checking the order I hesitated to place—doubts never left. Tried using their site in September, first impression looked legit, and multiple contacts were ignored.
Quick, discreet, no fuss
Halfway through tracking the shipment I knew I was happy — ordered Sunday, package arrived Wednesday, discreet and fast. Prices seemed fair compared to other shops; smooth checkout, no drama.
Half the order, weird silence
Saw this on a friend's post and ordered — loved the look, material felt fine. Got one item from a two-pack though, so I couldn't really use it as intended. Left voicemails, opened a PayPal case; no replies yet, kinda annoying.
Locked out after ordering
Found them through a coworker and ordered early September. At first the site showed my order and I could log in, but a week later I was suddenly locked out and there’s still no shipment. Customer support was slow to reply and didn't solve the access issue. Oddly, PayPal protected me — that was a relief.
Late but intact
Needed this for a last-minute move. They promised 2–3 business days but it took ten. Company says no refunds because they pack fast, which is odd. Dry, annoying process. I was surprised the box was packed neatly and the product arrived undamaged. Still, the delay caused me trouble and I don't recommend.
Product works but support is a mess
Honestly it works, but I'm annoyed by how they handle things. I ordered because I was moving and my back was killing me, needed a chair fast. Ordered Sept 13; no shipping updates. I called, texted, emailed (their contact email bounced) and heard nothing. I filed a PayPal dispute and may go to the BBB.
Finally arrived, what a relief
nicer than I expected. Pretty glad it worked out — delivery/service really saved the day.
Good stuff, slow road
items are actually decent, nicer than I expected, and returns were easy, so just expect delays.
Crickets after I ordered
communication stinks, so don't expect updates. I ordered Sept. 12, site showed "confirmed" and then radio silence — emails bounce, calls go unanswered, texts ignored, the tracking form is useless. It's frustrating, though not the end of the world. I'd tell others to follow up a lot or pick someone else.
Finally arrived and worked
I’d ordered from them a couple times before, so I tried again. One of two items didn’t ship at first, which was annoying, but after a slow response they resent it and I ended up with both. I started using the main item as soon as it arrived; felt solid. The exact moment I was satisfied was when the missing package finally showed up and actually worked. Glad it sorted itself out.
Ghosted then refunded
I saw this seller on a deal thread; my buddy tipped me, so I ordered. No shipping confirmation showed up, calls went to voicemail, emails bounced, website said no orders — I started to think they ghosted me. I filed a PayPal dispute, skeptical they'd do anything, but after a few tense weeks and some nagging on my end they finally refunded me in full and sent a short sorry. Not a smooth ride, but at least my money came back. Might try again only if they sort shipping.
Paid extra — still no package
1000681461. Honestly, it's been stressful and annoying.
Not what I expected but hey, service was solid
I first spotted this gizmo on a buddy's desk — looked like a prop from a cheap superhero flick — and I thought, why not, I'll try it and even told my roommate about it. Ordering was painless and Ella Paradis shipped crazy fast, gotta give credit where it's due. The actual device though... kind of a letdown, awkward design and it just didn't do the job, even after a few tries. Still, customer support answered quickly and that saved the day — grateful for that.
One item arrived, buyer beware
disappointing, but at least it wasn't a total loss. I ordered on September 13 and expected all three things within a couple weeks, but only one (the cheapest) showed up. Tracking has sat on "preparing to ship" for weeks, and every email I sent bounced. I tried texts, left a bunch of messages, tried calling - nothing. I’m reporting this to my credit card and the BBB because they have my money and not the other items. Still, I’m oddly glad one item arrived so it’s not completely empty-handed.
Quietly relieved
no tracking, bounced emails, and a delayed reply to my cancel request. After some back-and-forth (and a few annoying wait days) they confirmed it had left and sorted my refund — odd but it worked. Delivery came, item was fine, customer service made it right. Worth a try if you’re patient.
Small win after a rocky start
the chat number didn’t reply, web messages went unanswered, and the “wecare” email bounced back a couple times. That’s the part that felt gross — handing over ID and then not getting a straight answer makes you worry you’ve made a mistake.
Order #1000681343
I placed an order back on September 9th, and yikes, but I'm feeling pretty let down by the total lack of updates and communication about it. Today makes it September 26th, and still nothing - no shipping details, no products. I tried emailing customer support and got my messages bouncing back at me. I even texted the customer service number, and now I'm just sitting here waiting for a response.
Intimate lubricant
I ordered some intimate lubricant from this company, but it has been a total disaster. I placed my order weeks ago and I've only gotten one of the things I bought. The tracking information hasn't been updated at all, and it seems like my other items are lost in the ether. I've tried reaching out to customer service several times via email, text, and phone, but nobody has gotten back to me. It's really frustrating to be completely ignored and not know what's happening with my order. I definitely suggest steering clear of this company because they seem shady.
About Ella Paradis
Sexual pleasure is an intimate, pleasurable and important aspect of an individual’s life. It is the one thing that helps couples to relate intimately and also impact positively in their everyday life and health. Sexual pleasure cannot be overemphasized when it comes to living a healthy life and having a healthy relationship. As such individuals strive to get anything that would make sex pleasurable for them. One of the companies that sell sexual enhancing products is Ella Paradis. You should, however, read honest reviews about Ella Paradis here to know how effective their products are in giving its customers sexual pleasure.
About Ella Paradis
This company was established in the year 2015 with the belief that every individual is deserving of a healthy and pleasurable sex life. This company claims to provide a positive environment for direct access to quality and intimate products designed to improve the lives of its customers. This company also claims to empower greatly the confidence of men, women, and couples including celebrating their bodies as part of a healthy lifestyle sexually. Ella Paradis prides itself on assisting couples in understanding their sexual wellbeing and behavior to ensure great pleasure during sex and life in general.
Lola Van Ella Reviews a Box of Sex Toys
Products of Ella Paradis
Their products include all kinds of sex toys such as vibrators, dildos, pussy pumps, Kegel training & toys, bondage, condoms, lube, penis rings, penis pumps, travel sex toys, strap-Ons, 50 shades of Grey. Sex games, etc for men, women, and couples. Other products include Toy cleaning and storage, sexual wellness resources, sexual health and a host of others.
Compliments, complaints, and Tips about Ella Paradis
Have you bought any product from Ella Paradis in the past? How was your experience? Kindly drop your reviews here. Are the products of Ella Paradis of high quality? Did you get the exact product you ordered from Ella Paradis? Did you receive the amount of pleasure you desired after using Ella Paradis products? Would you recommend Ella Paradis products to others?
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Contact Information
8880 NW 20TH ST, STE K-L
33172-2636 DORAL
United States
Categories Ella Paradis
Online Shop | Adult shops | Children & Baby
Page Statistics
Last update: November 2025
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Review with most votes
Adult toy
We received an item from Ella Paradise, and it didn't ever work. We contacted them twice, and recieved no response. We then filed a complaint with the BBB, and a rep from Ella i... Read onBy: Melissa