En Route Jewelry Reviews : Share your review & read experiences

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En Route Jewelry

50% Would buy here again

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Spotlight: What are our customers saying?

A
Allison V.
Items are beautiful and the prices are so affordable compared to other jewelry sites offering the similar items for outrageous prices. Big plus for being an ethical company. Shipping was good and c...Read on
I
Isabelle Phillips
The ordering process and website is great, but the actual product is awful, ripped packaging, stains on the boxes and jewellery, cheap quality, overpriced for what I got, the backs of the earrings ...Read on

All reviews (2)

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  • Ordering

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    Would buy here again
    Overall

    Eva ring

    Items are beautiful and the prices are so affordable compared to other jewelry sites offering the similar items for outrageous prices. Big plus for being an ethical company. Shipping was good and customer service was so helpful with providing me with an address edit. Would highly recommend and encourage others to try this brand out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Earring and Ear Cuffs

    The ordering process and website is great, but the actual product is awful, ripped packaging, stains on the boxes and jewellery, cheap quality, overpriced for what I got, the backs of the earrings looked as if someone had used them, they were so worn out, the actual product was also broken and bent. Don't buy from here, there stuff looks nice, but it's only in the picture.

    We are sorry to hear that you had a bad experience shopping with us. I see you have been complaining about the same situation on multiple review sites. We are extremely sorry to hear that your box came broken. Unfortunately, this could happen for international packages, but very rarely. Please understand that once the package is with our shipping carrier, we do not have any control over the shipping process, It is very likely that your package was crushed during transportation or potentially opened by customs for inspection. I see you have already contacted our customer service and have received a replacement package from us for free. Please do not hesitate to reach out with any other questions or concerns at [email protected].


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