Eyekeeper - Overall Rating based on 22 reviews
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Online glasses purchase
Online companies really need to be clear about where their products are coming from. I bought some glasses recently and found out they were actually being shipped from overseas. It was pretty annoying not knowing that beforehand, and I really wish they had made it clearer before I made my purchase. Companies really should be honest about where their stuff is coming from so customers know what to expect. Also, the tracking info they gave me hasn't been very helpful - my order still hasn't made it to the UK, and it's been almost a week since I placed it.
4 pairs of glasses
Dang, I was thrilled when my glasses finally came in, but you won't believe it - they were completely messed up. Even though the numbers on the glasses were right, the prescription was all off. I can't see a thing with them on! So frustrating, man. And on top of that, they only show up if you track them on some app. But to use the app, you have to let them access your whole phone! Seems pretty shady, huh? I wouldn't recommend this place at all. I'm just gonna chalk up the money I spent because reaching out to them means giving up all your info.
Multiple sets of reading glasses
I've bought a bunch of reading glasses from this online store, and every time has been great. One time a package didn't show up, but the customer service team quickly sent me a new one for free. The glasses are really good quality, and I've been super happy with every pair I've gotten. I told my friends about this store, and they've liked it too. I plan on sticking with this store because of the awesome prices and service.
Online glasses purchase
I ordered my glasses online back on April 17th, but it's now May 15th and they still haven't arrived. It's been a whole 4 weeks and there's no sign of the delivery. I'm really upset about this - it's just not right. I've bought glasses from this company in the past and never had to wait this long. I won't be shopping here again.
Sunglasses order
I bought these really awesome sunglasses online like 8 days ago and they gave me a tracking number. But, I haven't gotten any other info since then. I tried emailing their customer service, but no one got back to me. I'm starting to get really annoyed and I might have to call my bank to cancel the payment. This whole situation is just making me super unhappy!
Reading glasses
I recently bought a pair of reading glasses from this company, but they didn't fit right on my head because they were screwless and kept slipping off my nose. I contacted Eyekeeper's customer service, and they quickly responded by suggesting a different style of glasses with screws that would work better for me. I agreed to the change, and they sent me a new pair of glasses at no extra charge. Throughout the entire process, I dealt with several customer service reps through email, and they were all super nice and professional. The new glasses fit perfectly and I'm really happy with my purchase. I'll definitely be buying my glasses from this company again in the future.
Blue light blocking glasses
I got myself a pair of blue light blocking glasses from this company and let me tell you, the whole ordering process was really easy and smooth. But man, after I made my payment, I waited for over a week without hearing anything about when my glasses would arrive. I even tried hitting up their online chat for help but nobody got back to me. I started thinking I'd never see those glasses and was ready to ask for my money back through PayPal. But just when I was about to give up, the glasses finally showed up in my mailbox. Even though I had to wait so long, I gotta say, the glasses are top-notch and the colors are awesome. So, if you're thinking about ordering from this company, just remember that it might take longer than you think to get your stuff.
Men's glasses purchase
The customer service at this store was amazing! They were so helpful with all my questions about delivery and really knew their stuff about their products. When my husband's glasses finally came, we were pleasantly surprised by how nice they were. It was totally worth waiting for and we were really impressed with the price we paid. We were so pleased that now I want to get a pair for myself, and my husband is thinking about getting more too. This whole thing has been great and we will definitely be coming back for more.
Refund and discount received
I wasn't very happy with this company at first because of the return shipping expenses, but after a few emails back and forth, they gave me a refund and even threw in a 20% discount for my next order. I was impressed by how they handled the situation and took care of me. Good job, Eyekeeper!
Clip-on sunglasses purchase
Eyekeeper is seriously the best place to grab some clip-on sunglasses! I used to buy a different brand, but Eyekeeper hooked me up with three pairs for just a little more than what one pair of the other brand cost. And let me tell you, when I got my hands on those sunglasses, they were top-notch quality - actually better than the big-name brand! The customer service was off the charts. They replied to my email super fast and when I reached out about my order, they kept me in the loop on exactly when my sunglasses would arrive. To top it off, I got them even earlier than expected - and standard shipping was free to boot! Eyekeeper is definitely where it's at for clip-on sunglasses - you save some cash and get some serious quality.
Blue light blocking glasses
These blue light blocking glasses are a game-changer for anyone looking to ease eye strain and get better sleep. They not only make you look good, but also make the screen a bit bigger, making it easier to read and work on your tech. The glare protection they offer is a must-have for anyone spending long days staring at a screen, especially if you're using an iPad. I found them to be super light and comfy, but you gotta be careful not to squash them by accident. The price is reasonable for all the perks they give you, so it's a no-brainer to grab a new pair when you need one. As a designer, I really appreciate how stylish these glasses are and how they can jazz up any outfit. All in all, I definitely suggest getting yourself a pair and enjoying all the benefits they bring.
Transition lenses glasses
I got these really awesome glasses, y'know, the ones that are supposed to turn dark in the sun? Well, they were a total fail! Not only did they not work, but the frames were all wonky too, making me look pretty ridiculous. And get this - when I tried to send 'em back, the post office rejected 'em because the address was bogus! What a disaster!
New glasses
Hey everyone! Guess what? I just picked up my new glasses today and they are absolutely amazing! I'm seriously so in love with them, thank you! I will definitely be back for more in the future!
Cool glasses, fast replacement
I just got these super cool glasses, but one of them was kinda messed up. I reached out to the EyeKeeper team and they totally came through for me! They fixed the issue super quick and sent me a brand new pair right away. It's not often you find a company that swoops in and saves the day like that. I'm really grateful for their amazing service and I've already spread the word to a few friends.
Glasses
At first, I was kind of annoyed by how they didn't keep me in the loop about my order and how long it was taking to get to me. But when the glasses finally showed up, I was actually really happy with how nice they were. Even though things got off to a rough start, the product turned out even better than I thought it would.
Sunglasses purchase
I bought a pair of sunglasses online recently, and it was a total disaster. I placed my order on July 18th, but then I started getting fake tracking updates. Eventually, I found out that my package was supposedly "returned to sender." They gave me a new tracking number, but it doesn't have any info and I still haven't gotten my sunglasses. I asked for a refund, but I don't think these scammers are actually going to give it to me. Avoid this company at all costs.
Trendy frames, good quality lenses
I just got these really cool new glasses with frames and lenses from this shop, and let me tell you, they are amazing! The frames are not only super stylish but also really tough. I've dropped them a few times by accident, but they still look as good as new. The lenses are top-notch too, giving me crystal clear vision with no scratches. I'm really impressed with how well these glasses are holding up, and I'll definitely be ordering from this store again real soon.
5 pairs of reading glasses
I just have to say a big thank you to Eyekeeper for their amazing service! They not only sent out my 5 pairs of reading glasses quickly, but the quality was even better than I expected. When Canada Post messed up and delivered my order to the wrong place, I reached out to Eyekeeper and they were so on top of it, fixing the situation right away. My glasses were at my door the very next morning, all thanks to their awesome customer service and quick response. I've gotten so many compliments on my new glasses and happily told everyone where I got them. Eyekeeper, you've got yourself a loyal customer in me!
Bifocal Sunglasses
I got these bifocal sunglasses and man, the experience was awesome! I reached out with questions by email and they replied super quick. Even when I had more questions, they were on top of it. When I ordered them, they arrived earlier than I thought. After wearing them for a few days, I noticed they were a little tight on my face. I let them know and they gave me a 50% discount! That's so cool!
Clip-on sunglasses replacement
I just contacted customer support about a pair of clip-on sunglasses that broke, and I gotta say, they really came through for me! The team was super nice, really on the ball, and they got everything sorted out quickly. Not only did they get back to me right away, but they even sent me a new pair for free to replace the broken ones. I was blown away by how much they cared about making sure I was happy with their product and service. It's so nice to see a company that actually puts their customers first and goes the extra mile to take care of them.
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