Newchic - Overall Rating based on 30 reviews
Featured Reviews
Reviews (30)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Black satin skirt
I got this really cute black skirt for a party, but it was way too small when I got it. I tried reaching out to customer support, but no one ever got back to me. It's been forever and still no response. I ended up finding the same skirt on Ebay for a much better price!
Fast shipping order
I just ordered something online and paid extra for quick delivery, but had to cancel it unexpectedly. I was worried after reading reviews about people having problems with cancellations and getting their money back. I contacted customer service, and they got back to me right away. They were super professional and reassured me that I'd get my refund in about a week. It was a relief to hear that and I'm grateful for how prompt and clear they were in their messages.
Christmas present delay
I ordered a Christmas present on December 1st, and they said it would ship by December 16th. But on the 19th, I checked and there was no info. I tried contacting customer service, but got no response. Finally, when I did get through to someone, they told me the new ship date was January 3rd. So my Christmas gift became a New Year's gift. It was disappointing and ruined the holiday excitement because they didn't handle my order well.
T-shirt designs stolen
It's really disappointing seeing this company out there making money off my original T-shirt designs. They keep on selling them despite all the reports of copyright infringement I've made. They haven't even given me any credit or compensation for my hard work. This kind of stealing of my ideas isn't right, it's not just unethical, it's against the law. I want to warn others to be careful dealing with Newchic because they obviously don't care about respecting people's creativity. It really hurts to see my ideas being used by someone else for their own profit without asking me first.
Fashionable clothing purchase
I gotta say, I'm really impressed with all the trendy clothes they have at this store. The stuff I bought actually fit me right and feels really well-made, unlike some other online places I've tried in the past. Plus, the prices are pretty fair for the quality you get. I've gotten a bunch of compliments on what I got, so I know for sure I'll be coming back to shop here again. Thanks for making the whole shopping experience awesome!
Velvet bag with zipper
I bought this velvet bag online, but my whole experience was pretty disappointing. The package disappeared for like a whole week, and when I contacted customer service, they told me I had to wait another 9 days before I could do anything about it. The live chat support seemed robotic, until I made it clear how urgent my problem was. And even when the package finally showed up, the tracking info didn't even get updated when the item was on its way to me.
two shirts
The shirts got here pretty fast, thanks to expedited delivery. They look just like they did in the pictures, with nice materials and the right sizes. I'm really happy with my purchase and would definitely tell others to check out this store.
Clothing with unique designs
I've ordered stuff from this online shop a few times now and every time the delivery has been super fast, usually no longer than 2 weeks. The quality of the items is always top-notch and they always fit me perfectly. But what really makes this store stand out is the wide range of styles they have - it's not your usual stuff you see in regular stores. I especially like how they have my size (UK 10/12) spot on. I'll definitely be coming back to shop here again.
Clothing
Let me tell you, the customer service here is just terrible. Whenever I order something, it's like a 50/50 chance if it'll show up when it's supposed to. And if you forget to follow up with an email, your order might as well be forgotten. It's as if they don't even value their customers.
Recent clothing purchase
I gotta tell you, I thought I had seen bad customer service before, but this company really takes the cake. I ordered some clothes and let me tell you, it's been a nightmare. They have been terrible at keeping me in the loop - my order has been stuck in limbo for weeks and I haven't heard a peep from them about it. I've had to keep checking on it myself, only to see it still hasn't moved from processing. And on top of that, they already charged my credit card without even sending my order. It's like they don't give a darn about their customers. Do yourself a favor and steer clear of this company.
Clothing purchase in March
I bought some clothes from this company back in March, but I'm having a problem with my order. It was supposed to arrive by April 7th, but now it's already April 30th and there's been no change in the status. I reached out to customer service, and they told me there's a delay of another 15 days because they're low on products. I'm pretty disappointed with the lack of communication about this delay. Now I'm just sitting here, feeling anxious and not knowing when my order will finally show up.
Clothing and shoes
Even though I read some bad reviews, the stuff I got from this online store was way better than I expected. My orders actually came earlier than I thought they would and everything fit just right, even the shoes. Usually when I order from another country I have to get a bigger size, but this time everything worked out. I've already bought more stuff and can't wait for it to get here. I've had a really good experience with this company and would tell others to check them out for cool clothes that aren't too expensive.
Ordered on 28 Dec
I ordered my stuff back in December and it's seriously taking forever to get here! I was expecting it to arrive by February, but now they're telling me it won't be here until March. And on top of that, they split my order into three packages so now I have to wait even longer. Ugh, I'm never doing this again!
Sports wear and tee shirt
I just got some stuff from this store, and honestly, it was a bit of a mixed bag. I bought a two-piece sports outfit and a t-shirt. The sports outfit was supposed to be polyester, but it felt pretty cheap and thin. Still, the design was really cute!
Oversized and poor quality items
I got my order pretty quickly, but man, the stuff was way too big and really low quality. Like, one of the tops was so sheer, there was no way I could wear it. I tried to start a return, but it was a whole mess. I couldn't even find where to send stuff back, and despite emailing twice, no one's gotten back to me. Supposedly they'll reply in 24 hours, but it's been longer. I just want a return label and my money back, but I have a feeling I'm outta luck since it's probably past the 30-day return time. This whole thing has been so annoying, I don't think I'll be shopping here again.
Cool shirts but slow shipping and weird bank charge
I got some really awesome shirts from this place, but let me tell you, it took forever for them to actually arrive. They had to travel all the way from China and then deal with going through customs, which was a total headache. And can you believe it? After all that, I checked my bank account and they actually charged me twice for one purchase! I had to cancel that real quick. Not sure if it was their mistake or what, but I've never had that happen with other online shops. I don't think I'll be shopping with them again after that scary experience.
T-shirts purchase
This was my first time trying out this company, and overall, it was pretty good. I bought a few t-shirts for myself and I really liked the designs and quality of the prints. But, I ran into a little problem with the sizes. Even though I ordered a size bigger than I normally wear in the US, the shirts were still too tight on me. It would be really helpful if the company included a sizing chart with measurements so customers can choose the right size.
Got my stuff
I finally received my order after waiting for about 6 weeks. I was missing a pair of pants, but everything else is here. The shirt I got is a bit small, but it's not bad quality. Overall, the clothes are pretty cool.
Clothing items
I have mixed feelings about the clothes I bought from this website. Some of them are just as amazing in person as they were in the pictures online. But there were a couple of items that looked nothing like the images, and that was pretty disappointing. The prices are a little steep compared to other similar companies, which is a downside for me. Also, the shipping took forever, and I've been waiting on a PayPal refund for over a month now. To make matters worse, some of the clothes I bought are still being processed after a month, and a few items have gone out of stock since I placed my order. It's frustrating to think you bought something only to be told later that it's unavailable. Despite all of these problems, I'll probably still shop on this website because they have some really cool and unique clothes.
Third order cancellation issue
I've tried ordering the same things three times now, and every time it gets canceled because they say it's out of stock. I had to call customer service to place the order again, and finally got my stuff after a whole ordeal. I've been a loyal customer for a while now, so I think I deserve better service.
Review with most votes
PLUS SIZE CLOTHES COLLECTIONS
I like buying new trending clothes but my size is not always available, Newchic make sure that i don't face such things here. I totally recommend to try this one as they have t... Read onBy: Lucy Hayes