Spotlight: What are our customers saying?
Purchased a men's winter overcoat and got a great price when comparing same product with other online stores. Product received as described. No issues with online purchase nor shipping, other than ...Read on
I like buying new trending clothes but my size is not always available, Newchic make sure that i don't face such things here. I totally recommend to try this one as they have the best clothing col...Read on
Didn’t fit but to return them it would cost almost as much as the shoes as they come from China. This is not made clear!Read on
No star would be more like it. This company is the worst. Twice this year I have placed orders, they have taken my money, they have confirmed the order will be shipped right away and then two weeks...Read on
Far too hard to return an unwanted purchase. Feel your company is not standing behind what they sell by discouraging returns with this complicated return policy. I will take my business elsewhere i...Read on
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Men's Winter Overcoat
Purchased a men's winter overcoat and got a great price when comparing same product with other online stores. Product received as described. No issues with online purchase nor shipping, other than it took about 4 weeks (I'm in Canada) with limited visibility in terms of tracking the shipment. Overall positive experience and would buy again.
Just to add to my review, I'm not commenting on the quality of product, rather NewChic as a service provider (distributor). Agreed with other online reviews re: Chinese manufacturing. Lower quality product and sizing is crazy small, at least for my coat. I'm a 40 regular and had to order a XXL!
PLUS SIZE CLOTHES COLLECTIONS
I like buying new trending clothes but my size is not always available, Newchic make sure that i don't face such things here. I totally recommend to try this one as they have the best clothing collections so far
Thank you for the clarification.. There are waaaay too many of these sites popping up with great looking clothes and all the reviews are of bad quality, poor workmanship, lax sizing lengthy deliveries and no customer service. All these reviews should alert everyone to STAY AWAY ! and I will, for sure..
This was not to support Lucy Hayes's review.. Anything positive seems sketchy and dubious.. All of these Chinese companies seem to be the same.. Don't buy.
Didn’t fit but to return them it would cost almost as much as the shoes as they come from China. This is not made clear!
Many clothing items
No star would be more like it. This company is the worst. Twice this year I have placed orders, they have taken my money, they have confirmed the order will be shipped right away and then two weeks into the waiting period, they email me saying: "The items you order are still out of stock, so it will take another 2-3 weeks for the order to ship." And when you call they tell you they don't know if they will ever get the item again. Who orders an item that is out of stock? Nobody so they don't say that on the website. They show that the items are available so you go ahead and order them.
Both times I have contacted them to complain after receiving the email and both times they have offered a different color or style. Well, no, I want what I ordered. Then when I ask for a refund, they give all kinds of excuses, offer me store credit and when you decline, they take days to return the money even though they took it from you in a matter of seconds.
Don't buy from this company, it is not worth it.
Far too hard to return an unwanted purchase. Feel your company is not standing behind what they sell by discouraging returns with this complicated return policy. I will take my business elsewhere in the future.
2 women's landscape woolen coats
I ordered both of these items in Mid Oct 2020 and it is the day after Thanksgiving 2020 and I have never received either. I got email's confirming both were shipped around 11.19.2020 and yet still no arrival. I tried to call in because the email form is bs. Who order's items and writes the SKU # for each item ordered? It is required to submit the form for inquiry which is crap.
CSR could not look me up by name or a phone number which was ridiculous as both are required to pay, order, etc.
Terrible. Size was grossly inaccurate. Return process said to email. Address not available. Phone # does not does not work. Like throwing money into the trash. That's where the shirts are going.
Electric car raincoat with rain hat for men and women outdoor
BEWARE SCAM!!!!!!!!!!!!!! FRAUD!!!!!!!!!!!!!!!!!!!!
Oh yes!!!!! some lucky buyers who got their items from this online shopping company are very lucky ones.
This company is selling broken and deformed items!!!!! What you see on the pictures - IS NOT what they are selling! I paid 55 euros - I got a pack of broken and deformed items. This money are lost to the ONLINE SCAM - NewChic shop !!!!!! Normally if you are receiving from online shop broken or damaged items, seller proposes you refund or resend the items.
But with NewChic is not the case. They of course sent you the emails that refund has been issued, and how sorry they are that you received broken and deformed items. On account there's a mark on the order - refunded. LIE!!!!!!! NO REFUND!!!!!! NO MONEY BACK!!!!!!
I was receiving these emails for 14 days!!!! No refund, no money - NOTHING! They suggested to address this issue to paypal. I filed the case. But unfortunately I trough the broken items in the garbage, as soon as I receive first email from NewChic about that they issued the refund. Who'd want to keep broken stuff for 2 weeks!!!!! So NewChic requested to send them back broken items, pay plus 25 euros, knowing that it is not possible. So paypal rejected the case... and SCAMMER won!!!!!
End of story!!!!!!!!!!!!!!!!!!!!!
PS. To NewChic don't you dare to answer to this review that you refunded - THIS IS LIE!!!!!!!!!!!!!!!!!!! Or that I should close paypal complaint - it is closed for couple of days - you stops you to refund now?!!!!!!!!!!!!!!!!
order # 86060811 Floral print blouse size 10
Received size large which they list as their size 10. Very large and fit like a bag. No return available on their web site. Will not order from them again.
they are a scam company they do not send the product.. do not buy anything
Ordered a couple of shirts. They arrived 8 weeks later and were not anything like the on line photos. They were tiny. Maybe a medium woman’s size. I ordered mens xxl. The company said I would have to pay to return them, to China. That would cost as much as the shirts. This is obviously a scam. Don’t believe the fake reviews, the products are shoddy and very very cheap.
Do not order from New Chic! I was chareged for the order on May 5th.
To date July 8 no shirt. 3rd call to customer service they told me my package was in quarantine this time. In previsous calls there were other similar excuses. The company refuses to issue a refund.
Newchic is a Rip Off! Do not purchase anything from this dishonorable company! They took payment and NEVER delivered a simple order that would fit in a medium sized envelop in 3 months! I demanded a refund 3 times and nothing but "the run-a-round" and no refund or product or even an offer to re-send or credit, NOTHING! This I swear to be true! Calvin L.