All reviews of Kurt

  • Review about: AJ Madison

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    Range/Oven

    RUN AWAY FROM THIS COMPANY! Do not slow down. I wouldn't order from this company if it was the last company on earth selling a product. I would find a different product. Their customer service is the absolute WORST I've ever experienced. Too bad there isn't such thing as a "zero" star rating. Communication is terrible. They are RUDE and hang up on you and don't even try to work with you to resolve an issue. I ordered a range/oven. Following the order confirmation, I received an email saying the item would be shipped on Friday. Prior to that, I called because I actually needed to cancel my order because we ran into issues with other factors in our kitchen remodel. I figured if it hadn't shipped, then I should be able to cancel the order without any problem or restocking services/fees... however, when I called to ask them if I could cancel, they informed me that the item had already shipped so there would be a restocking fee. When I questioned the shipping date because they told me it was shipping later that week, the person hung up on me. When I got back on the line with them and spoke with Victor, he told me to send him the email that said the item was shipping on Friday and he would call me back. He never did. Instead I got an email from someone else explaining their return/cancelation policy and the restocking fee. The email also asked me to confirm that I was canceling within 48 hours so they could notify the shipping company. At that point, I just decided to take delivery of the range/oven and we would work out those other issues somehow. I did not call them back within 48 hours because they said it was already shipped and if I simply planned to accept the original shipment, what is there to notify the shipping company about? The shipping company (if never notified about anything) would simply ship and delivery as originally intended scheduled and would never know any different. Instead, the next thing I know there is a partial refund on my card and they went ahead on their own decision (NOT mine) to cancel the order and and only refund me my cost minus their restocking fee. Attempts to work it out with the company were met with them rudely hanging up on the phone and when I called back they simply did not answer the phone. I tried working it out through Visa, but Visa wouldn't take up the case because they said there was no way to prove what was said and who made decisions, etc. So, I guess I'm just ... out the money. There is no doubt in my mind that the "fact" that the item shipped two days early was complete BS and was just an excuse to be able to charge an exorbitant restocking fee without ever having to provide a good or service. Windfall for them. Do not even think about ordering from this company if friendliness, customer service, rapport and being able to work through issues is even the least bit important to you.


  • Review about: 5 Star Nutrition

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    Supplements

    I wanted to give this store a shot for some supplements I needed, but man, it was a complete disaster. I ordered over a week ago and it hasn't even gotten to FedEx for shipping yet. I'm bummed about how poorly they handled it all - like they took my money right away but dropped the ball on actually sending out my order on time. I won't be shopping there again, that's for sure.


  • Review about: Webex

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    International collaboration tool

    This collaboration tool has really changed the game for my team when it comes to working together across time zones. The live transcription feature in different languages has made communication smoother and faster. The background noise-canceling tech is a total game-changer - it makes calls clearer and ensures we don't miss any important info. And having a helpful customer support team available 24/7 has been a godsend whenever we run into problems or have questions. Basically, this tool has become our go-to for staying connected and working together smoothly, no matter where we are.


  • Review about: Newchic

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    two shirts

    The shirts got here pretty fast, thanks to expedited delivery. They look just like they did in the pictures, with nice materials and the right sizes. I'm really happy with my purchase and would definitely tell others to check out this store.


  • Review about: Girlfriend Collective

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    Durable leggings

    I'm super impressed with these leggings I got. I've been wearing them all the time for three years now, and they still look brand new. The material is so durable, it even survived a fall off my bike without a scratch. I really think if I was wearing any other leggings, they would have ripped and I would have gotten hurt. These leggings have totally surpassed my expectations in terms of quality and how well they hold up.


  • Review about: Sllac

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    Eyeglass Purchases

    Every pair I've purchased has been spot on perfect. Customer Service is great here. I will keep coming back.


  • Review about: HomeSquare

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    Cancellation of loveseat recliner

    I had to cancel my order for a loveseat recliner because my husband got hospitalized all of a sudden. The customer service at this store was just amazing - they took care of my cancellation right away and even gave me a discount to keep the loveseat since it had already been sent. I was so touched by their kindness and support during such a tough time.