FANCI ME - Overall Rating based on 17 reviews
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Infinite Time Lock Couples Promises Matching
I bought this Infinite Time Lock Couples Promises Matching set back in March and it was supposed to arrive within a couple weeks. But it's been way longer than that now, and my order is still stuck at "order placed" with no shipping updates. I've tried contacting customer service through email and phone, but haven't heard anything back. This lack of communication and delay in delivery is really frustrating.
Lost order
My order was supposed to arrive last week, but it never came. I reached out to customer service and they told me they are investigating. I'm really bummed about this situation. I hope they can figure it out soon.
Airplane necklace purchase
I recently bought a really cool airplane necklace from FANCI ME and let me tell you, it was definitely worth the wait. The necklace is exactly what I had been looking for and I am so happy with how nice it is. However, there was a little delay in getting my order because the only necklace they had didn't pass their quality check. But, they called me right away and followed up with an email to explain the situation. The person I spoke with was really nice and said I could either wait for a new one to come in stock or get a refund. I was glad they were upfront with me and made sure to fix the situation.
Bracket return delay
I'm really frustrated with the customer service I've gotten from this company. I've been trying to return my bracket for a month now, but every time I email them, I get no answer. It's just not right that they're not talking to me. I might have to go to my bank and file a claim if they don't fix this fast.
Quality products and good customer service
I recently bought some really nice stuff from an online store and had a great experience with their customer service. The website had exactly what I needed, and I was super impressed with the quality of the products. I was hoping to get a coupon with my purchase, but didn't see it show up at checkout. I reached out to customer service and they quickly fixed the issue by giving me a credit. I really appreciated how fast they were and how willing they were to fix the mistake. Overall, I was really happy with my shopping experience at this store.
Gold heart earrings
I bought my wife a pair of cute little gold heart earrings from this place for Christmas. They got here right on schedule and she was over the moon about them. But, just our luck, she somehow lost one after only two weeks. I contacted the company and they totally surprised me by giving me a great deal on a replacement pair. I was really impressed by how they went above and beyond to help me out. I'd definitely suggest this company to anyone who wants nice jewelry and awesome customer service!
All silver bracelet for older son and leather and silver bracelet for younger son
I picked up some really cool bracelets for my older and younger boys, and they absolutely loved them! I also grabbed a few for my nephew's 8th grade graduation, and they were a big hit. The quality was fantastic, the customer service was top-notch, and they arrived right on schedule.
Expensive jewelry purchase
I gotta admit, I was kinda iffy about buying at first because of the steep price. But I decided to go for it, and boy was I happy I did! The jewelry I got was top-notch quality. The customer service rep I chatted with was super helpful and quick to get back to me. Plus, my order arrived in a jiffy and everything went smoothly. All in all, it was a good experience and I wouldn't hesitate to shop with them again.
Necklace purchase
I bought a necklace from FANCI ME, but it was way smaller than I expected from the website. I was pretty bummed because I couldn't even see the design very well. I was really excited about wearing it, but now I have to return it and find something else that actually looks like what's on the website.
Unresponsive Customer Service
I tried getting in touch with this company several times using different ways like email, chat box, phone, and Facebook messenger, but I never heard back from them. It was really frustrating and disappointing not hearing anything back. I don't plan on buying from them again.
Bracelet purchase
I just bought a bracelet from this company and had a little problem with it. I contacted customer service and got a quick reply from a rep named Kate within a day. I was really impressed with how much she cared about my issue. She acted right away to fix things, and I was very thankful for that. All in all, I love the bracelet and I'm super happy with the awesome customer service I got.
Small product disappointed with size
The product packaging was really nice, but once I opened it, I was kind of bummed to see how small and thin the actual product was. It definitely did not live up to what I was expecting. On top of that, I had a hard time finding info about my order, which was super frustrating.
Jewelry purchase
I got this really amazing necklace and it even came in this fancy box that I can totally reuse to give someone a gift! The jewelry itself is so pretty and shiny, and whenever I wear it, I feel like a classy lady.
Necklace purchase
I am totally obsessed with this necklace I bought from FANCI ME! It's super different and really stands out. The design is just spot on, and you can tell they put a lot of work into it. The packaging was a nice touch too - not only was it pretty, but they made it reusable too. I really love all the little details and thought that went into everything.
Bracelet purchase
Even though there were some hiccups with production that delayed the delivery, I have to say the company really came through with their communication and support. The customer service team was on top of things, keeping me in the loop every step of the way. It ended up taking about three weeks longer than I had hoped, but when the bracelet finally showed up, it was worth it. The quality was top-notch, even better than I had anticipated, and I'm really happy with my purchase.
International delivery, fast and well-packaged bracelet
The delivery service from this company is seriously impressive. I gotta say, I've never seen a package arrive from overseas so quickly. And let me tell you, the bracelet itself was stunning and came in perfect condition. That packaging was top-notch! But, there were a couple things that left me feeling a little let down. For starters, their disclaimer saying they're not responsible if your package gets lost in transit, even after they ship it out, is kinda sketchy. I wish they would stand behind their products the whole way. Also, I found out after I bought it that I could have snagged a similar bracelet for way cheaper on Etsy. It got me questioning if their prices are too high and if I missed out on a better deal somewhere else.
Great Works
Excellent designing works Some of the ornaments are stunning beauty Very genuine store Last time when 14 k Rose gold pendent necklace delivered to me on Christmas This was a surprised gift for me from someone I love Absolutely I had no clue about Fanci store before this wonderful product handed over to me
Followed the link provided with parcel slip reached to this store online Very matching with my rose gold necklace one Butterfly Ring 18k of same material color rose gold and tourmaline round pink Lovely work ,attractive Fully imported jewellery Luckily got great combination of necklace and ring in same material and color
Review with most votes
Great Works
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