Fanrek Reviews

: 20
85% Would buy here again

Most relevant positive review

  2024-05-11
Order mix-up
When I first got the package, they sent me the wrong item. I emailed them about it, and they fixe...Read on
Melyssa Schuster

Most relevant negative review

  2024-03-09
Halloween costume purchase
I ordered my Halloween costume ages ago but I still haven't gotten any tracking info or upda...Read on
fred

Review with most votes

  2023-12-16
Bed set for Christmas
I got my daughter a bed set for Christmas and she absolutely loves it! The quality is really good...Read on
Kuhn

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    Starfleet uniforms and Starfleet Delta communicator pin

    I am so impressed by these Star Trek costumes, they are seriously top-notch quality just like the ones on TV! The material is really nice, the stitching is incredibly strong, and the design is spot on for the Starfleet uniforms. The sizes do run a bit small though, so make sure to go up a size or two. I had to exchange mine and the customer service was awesome, they refunded me without any hassle. I also bought the communicator pin and it's not cheap plastic, it's actual metal and the magnet is super strong. If you're a Star Trek fan, you should definitely consider getting these costumes, they are truly out of this world!


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    Good quality, lightweight, comfortable, non-fading material, great price, multiple orders

    I recently got some stuff from this store and I gotta say, I'm super impressed with how good it is. My son's been wearing one of the items every day for a whole year, so we decided to get more. They're lightweight and the waist is snug but still comfy. I usually wear a size M in shirts, but I went with an XL and it fits perfectly. The material isn't cotton so it doesn't fade, which is awesome. The prices are really good for the quality you get. It might take a bit for the delivery, but it's totally worth it. Overall, I've placed a bunch of orders and have never been let down by what I've gotten.


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    Dress, shirt, badges

    I recently bought a dress, shirt, and two badges from Fanrek and I gotta say, I was super impressed with how good everything was. The sizes were just right and the dress and shirt had some really nice details. I got an XL dress and my husband got an XL shirt, and they both fit really well. The only small thing was that the dress sleeves were a bit long on me, but it was an easy fix. The magnetic badges were a cool bonus and we were both really happy with everything we got. The quality for the price was amazing. I definitely recommend checking out this store if you want some cool, unique stuff.


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    Star Trek merchandise purchase

    The products I got were really top-notch. I bought two Star Trek Captain jumpsuits and two Star Trek Voyager Communicator Badges, and I couldn't be happier with them. The price I paid was a steal for the quality I got. The only hiccup was the shipping time – I paid for 5-7 day shipping, but it took about 3 weeks to get to me. The customer service folks were on it though, and they quickly offered to refund the shipping cost, which was cool of them. Next time, I'll just make sure to order earlier to avoid any shipping surprises.


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    Order mix-up

    When I first got the package, they sent me the wrong item. I emailed them about it, and they fixed the problem right away. The customer service was quick to respond and really helpful. They told me to just go ahead and keep both the wrong and right items. Everything worked out well, and I'm grateful for the email updates.


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    Issue resolution

    I just had a problem with my order, but I have to say, the customer service I got was top-notch. They handled everything with professionalism and got it sorted out quickly. I really appreciate how they took care of my concerns. Because of this great experience, I'll definitely be shopping with them again.


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    Singing Monsters Duvet set

    I found the Singing Monsters Duvet set for my son and I was so impressed by the awesome quality and the beautiful colors. The price was the best I could find, and the customer service was amazing. I had a question and contacted them, and they got back to me quickly with no problem. I can't wait to purchase more from them! They even gave me a tracking number for my order already, which was a nice bonus. The duvet set fits perfectly on my son's queen bed and really adds a special touch to his room.


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    Clothing online

    I have to admit, I was a little nervous about buying from this website because of some bad reviews I saw. But, I decided to give it a shot and order some clothes online. And guess what? My order came super fast and was exactly what I wanted. The stuff was in great shape and I'm really happy with my purchase. Even though I was skeptical at first, I gotta say, I'm pretty pleased with how it all turned out. I might even order from them again someday.


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    Star Trek jumpsuit for convention

    I just bought a jumpsuit for this convention I was going to and I really needed it to get here on time. I went for the 5-7 day shipping and even though it showed up a little later than I hoped (like 8 days later), it was still not too bad. The jumpsuit looked just like it did in the pictures on the website, so I was happy with how it turned out. All in all, it was a good experience and I'd think about buying from them again down the road.


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    Damaged helmet

    My helmet came in damaged, which really sucked. But the people at the online store's customer service were super great. They helped me out right away when I reached out through their contact form. The person I talked to was really nice and gave me a refund. They even gave me some tips on how I might be able to fix my helmet. Even though there was a problem, I would totally buy from them again in the future.


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    Ant-man helmets

    I got 6 Ant-man helmets from this really cool shop and they are just perfect, really good quality! My customers loved them too and said they were super satisfied. Thanks!


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    Stormtrooper hoodie for my motorcycle leathers

    I got this really awesome hoodie to go with my stormtrooper helmet when I ride my motorcycle. It looks so cool and really finishes off my whole look. Thanks for creating such an awesome product!


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    Halloween costume purchase

    I ordered my Halloween costume ages ago but I still haven't gotten any tracking info or updates. I've tried emailing them multiple times, but haven't heard back from anyone. I just hope it's worth the wait since Halloween is right around the corner. I might just end up going to Party City and paying more for a costume there because this place is taking forever.


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    Cyberpunk 2077 helmet

    I got that Cyberpunk 2077 helmet and man, let me tell you, it was a huge disappointment. The plastic was flimsy and smelled terrible, and the package looked like it had been tossed around a lot. It was pretty disappointing, felt like one of those cheap Halloween masks you pick up at Party City and toss after one use. Definitely not cool!


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    High quality costume, great service

    The costume I bought was really nice, but what made it even better was the awesome service I got. I messed up on the size, but the people working there were super helpful and ready to lend a hand. They really went out of their way to make sure I was happy with my purchase.


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    Star trek uniform shirt

    I just bought a Star Trek uniform shirt from this store and I gotta say, I'm really happy with it. The shirt fits me just right and the description was spot on. I was a little worried about the sleeves being too short because I have longer arms, but they ended up being the perfect length. The quality of the shirt was even better than I expected, I couldn't be happier with how everything turned out.


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    Item return process

    I was really let down by my experience with this company. I ordered something, then wanted to return it later. At first, they said I could send it back once it arrived. But even after several tries to get in touch with them after it was delivered, I didn't hear anything back. Feeling frustrated and out of options, I sent the item back unopened to the sender. But now, I still haven't gotten my money back or heard anything from them. Their lack of responsibility and customer service has really disappointed me. I would advise people to avoid using this company in the future.


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    Quality costumes

    Come on, let's be honest - winter delays can be a real pain. But this seller seriously impressed me. They were so helpful and showed they really cared about my order. And when my costumes finally showed up, I was amazed by how good they looked. Totally worth waiting for. I'll definitely be back for more!


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    Bed set for Christmas

    I got my daughter a bed set for Christmas and she absolutely loves it! The quality is really good and the design is so nice. I definitely feel like it was worth the money.


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