Friendly Diamonds - Overall Rating based on 26 reviews
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Wedding band with tapered baguettes
I found the perfect wedding band to go with my 25th anniversary solitaire ring at this amazing place! The tapered baguettes matched my ring's side stones perfectly, it felt like they were meant to be together, just like my husband and me! The stones are absolutely beautiful, I can't stop admiring them. The customer service was fantastic, they helped me find exactly what I needed. On top of that, everything was delivered on time, just like they said it would be!
Gorgeous ring!
My ring is absolutely stunning and I am just over the moon with it! I worked with this lady named Suzanne, who was seriously so sweet and helpful. She answered all my questions and even sent me a video of the diamond I was considering. And get this, after I made the purchase, they emailed me saying they were going to upgrade to a clearer and bigger diamond. I was like, heck yes! Now my ring is even more beautiful and I am just in love with it. Shout out to Friendly Diamonds!
Diamond ring purchase
The pictures online really didn't show how stunning the diamond ring I got truly is. At first, I wasn't sure about buying it without seeing it in person, but I went for it and I'm so happy I did. The customer service at this store is outstanding, I definitely recommend it.
Customized diamond ring purchase
I had such a great time at this diamond store! The people working there were super helpful in helping me create a custom diamond ring. They made sure I picked out the perfect diamond that was also budget-friendly. What really blew me away was how they were willing to do whatever it took to make sure I was happy. I needed to propose before heading out on a trip, and they even offered to ship the ring to where I was going if needed. Their amazing service and focus on the little things definitely deserve a perfect rating.
Upgrade from 0.72 carat diamond to 2.00 carat diamond
We just upgraded my old 0.72 carat diamond to a gorgeous 2.00 carat diamond with an amazing cut and clarity from this company. The new ring went above and beyond what we expected and added a lot of joy and sparkle to our anniversary. We've gotten so many compliments on the stunning diamond and we couldn't be happier with our choice. I would definitely suggest this company to anyone in search of top-notch diamonds.
Ring purchase
The whole buying thing was pretty easy and clear. I ordered and got an email saying they got my order right away. But then the shipping took way longer than I thought, and I got a little irritated waiting for my ring. When it finally got here, though, I gotta say, the way they packaged it and presented it really impressed me. The ring itself was even better than I hoped for and it looks amazing. I can't stop looking at it and everyone who sees it compliments me on it. All in all, I'm happy with what I bought and I'd think about getting something from this company again next time.
Round stud earrings
OMG, I can't believe how amazing these round stud earrings are that my boyfriend got me! They came super quick, especially since it was during the crazy holiday rush. The packaging was really nice and the earrings were presented in such a fancy way, like I was a famous movie star opening them. The actual earrings are so sparkly and shiny, I can't stop looking at them. Every time I wear them, I get so many compliments and everybody wants to know where he got them. They are seriously better than real diamonds, these lab-grown ones are awesome! The value for these earrings is amazing, I highly recommend checking out this website for some fabulous bling!
Diamond purchase
I had a bit of trouble with the company's app at first, but once I got the hang of it, I thought it was really easy to use. The diamond I got came in a beautiful display box that showed off how gorgeous it was. I was really blown away by how elegant and high-quality it was. I'm thinking about buying something else, but I might need some help picking it out.
Gorgeous ring
The ring I got from here is just so beautiful. I looked at a bunch of other websites for weeks trying to find the right one, but nothing else even came close to what I found here. The stone and setting are just perfect, and I'm so happy with it. I didn't really have to talk to the company much because I was pretty sure about my decision after seeing all the good reviews. Everything from the confirmation to the delivery was right on time and easy to track. Thanks for making such a gorgeous ring for me!
Third solitaire purchase
This is actually my third time buying a solitaire from this company, and I gotta say, I've always been happy with what I got before. The stones and settings have always been top-notch, but this time around, I was let down by the quality of the setting. It just seemed kinda flimsy compared to what I've gotten in the past. Even though I didn't go for a cheaper setting this time, the quality just didn't meet my standards. But I gotta give credit where credit's due, the solitaire stone itself is stunning, it just needs a setting that does it justice.
Customized diamond earrings
I decided to take a chance and create my own earrings with this company, even though I was skeptical at first. I called to check on my order and talked to a really helpful representative who eased my worries. When the earrings arrived, they were right on time and well packaged. Opening the box, I was pleasantly surprised to see how beautiful the earrings were. I was so excited to get my ears pierced so I could wear them. I've been proudly showing off these lab-created diamond earrings ever since.
Lab diamond ring purchase
I just bought this lab diamond ring from this company and had to return the first one they sent me. It was a beautiful 4.50 ct ring with a halo and Pave prongs, but it was just too big for my finger. The return process was super easy and the customer service team was awesome in suggesting a simpler 4 prong Pave band for the new setting. I absolutely love how the final product turned out and would definitely recommend their products and services.
Diamond pendant purchase
I recently bought this really pretty diamond necklace from this company, and I gotta say, I’m super happy with how everything turned out. The customer service was top-notch - they were so helpful and really went out of their way to make sure I got what I needed. I asked them to hold my package at a pick-up spot instead of dropping it off at my door, and they made it happen without any trouble. And when I decided I wanted the diamond certificate after I placed my order, they got it to me right away without any problems. Any questions I had were answered super quickly, which made the whole process easy and fast. And let me tell you, the diamond necklaces I got were absolutely stunning - even better than I expected. I’m thrilled with my purchase and wouldn’t think twice about ordering from them again in the future.
Diamond ring purchase
I had a great experience with my purchase at this diamond store. I got a diamond ring for my fiance and she really loved it. The original completion date was too far out for me, but when I contacted them, they got back to me quickly and fixed the problem. The customer service was really good and helpful the whole time, making sure I got what I wanted. When I got the ring, I was really impressed with how nice it was. I would absolutely suggest this diamond store to anyone in need of special jewelry.
Wrong cut of diamond
I recently made a mistake by purchasing the wrong diamond cut, but luckily the return process was easy to understand and went smoothly. The customer service team was very helpful in assisting me with finding the ideal diamond cut that suited me best. The diamond I ultimately received was breathtaking and exactly as described. I will definitely be coming back for more diamond shopping in the future.
Custom ring purchase
I got a custom ring made and it was so easy. The team was really nice and answered all my questions, making sure I was happy at every point. When I got the ring, it was even better than I expected. I definitely suggest their services to anyone looking for custom jewelry!
Engagement ring
The ordering process went really smoothly and was super easy. But things took a nosedive when the ring got stolen during delivery. Friendly Diamonds said they'll send a replacement that's even more valuable, but honestly, this whole thing has been such a letdown and a headache.
Best customer service ever
They respond really quickly to emails, texts, or calls, usually within 24 hours! They did everything I requested and even upgraded my diamond color for free! The diamond is absolutely stunning, my friend receives tons of compliments on it! These folks are incredible, I'll definitely be a loyal customer from now on!
Purchased a 1.64 carat round solitaire VVS2 diamond ring with setting
My experience was actually really good. I talked to this gem expert they had on staff and picked out this gorgeous ring. Even though there was a mix-up with the delivery address, Friendly Diamonds fixed it right away and I got my ring with no issues. I'd definitely think about buying from them again.
Quality diamonds, beautiful rings, timely delivery, excellent service
I absolutely love what I bought from Friendly Diamonds! The diamonds and rings are even more stunning than I expected. They got here right on time, and they came with all the paperwork and certifications I needed. It really put my mind at ease. I'm so thrilled with how everything turned out and I would totally suggest this company to anyone looking for top-notch diamond jewelry.
Review with most votes
Ring
When i Came in the store the helpt me really good ! I would recommand Friendly diamonds to all off you ! Read onBy: Sonja