PandaHall26 reviews
This score is based on 26 genuine reviews submitted via US-Reviews since 2020.
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totally worth it — I’m really happy with what I get from them. I make jewelry most days for my little online shop and for friends, so I need pieces that don’t turn ugly after a week. I switched to their stainless items years ago and haven’t looked back. I usually choose Aramex for shipping; customs used to be a headache and yes, FedEx once charged me way too much for duties, but overall the delivery has smoothed out. The pearls, natural stones and the ion-plated stainless findings hold up to daily wear and washing, and the gold/rhodium plated bits still look good. Glad I found this place, it’s been reliable and a nice surprise.
Clicked for free shipping, left annoyed
an “overweight” fee that made the shipping cost more than the beads. Felt like the site was playing a trick. I tried removing a few items to shave weight, but then the subtotal fell under the free-shipping threshold and the shipping went up again. Customer service? I wrote in and got the usual template-ish response, no real explanation of why their “free” threshold basically triggers a huge extra fee for normal hobby stuff. Delivery itself probably would have been fine, but that checkout surprise and the indifferent support left a bad taste. I get that heavy packages cost more, but this felt engineered so the free-shipping promise rarely actually helps small crafters. Ended up cancelling — bummed because I really needed those beads and it’s annoying to waste time on something that should be straightforward. If you’re buying light stuff or a lot at once, maybe it works; for my weekly craft runs, not worth the hassle.
My go-to for beads and findings
I started ordering from this place a couple years back and now I pretty much buy everything there. I mean, I still shop around sometimes, but nine times out of ten I land back here because the basics are just solid and consistent. The thing that surprised me the most — and why I keep coming back — is how well they pack stuff. I’ve had packages to Canada arrive with zero damage, and that’s not small potatoes when you’re getting fragile stones and tiny metal pieces. Lots of bubble wrap, smart little boxes, nothing rattling loose. That alone saved me time and headaches, and I appreciate it more than I expected. Their stainless steel bits also behave — they don’t fade or turn weird on me after a few wears, which I can’t say for a couple other suppliers I tried. Stones are decent quality for the price, especially when you compare to big-name sellers; you get good color and consistent sizes so beads line up when you string them. Ordering is easy enough, site navigation could be quicker but it’s manageable. Customer service has been straightforward whenever I’ve needed help: one time I bought something the day before it went on sale, messaged support, and they added the difference to my account so I could pay the lower price. That felt fair and actually efficient — they emailed to confirm my address before shipping too, which reduced errors. A couple tips if you decide to try them: use the SL CA shipping option if you’re in North America — cheaper and arrives in about three weeks for me — and when an item is out of stock, check the suggested similar items; they often give a 15–20% saving if you pick an alternative. Also, leave reviews — you rack up small discounts over time and it adds up. If there’s a downside, it’s that the site can be a bit overwhelming because the inventory is massive; you’ll lose time browsing. But honestly, for someone doing resale or making a lot of pieces, the prices, packaging, and reliability make it worth sticking with them. I’d tell friends to give it a run, try a small haul first, and pick that cheaper shipping option. You might be pleasantly surprised like I was.
Almost gave up, glad I didn’t
A late-night scroll almost made me walk away. I was hunting for beads and the “free shipping” banner caught my eye. At first I was sure it was a trap. I started the order last month and my first impression was skepticism. The checkout flagged an overweight fee I didn’t expect. I paused, removed items, tried different combinations. It got confusing and a little annoying. So I reached out to customer service. That turned out to be the right move. The rep explained their weight thresholds patiently, checked my cart, and suggested a couple of cheaper shipping options and a small reorder trick to avoid the surcharge. They didn’t sugarcoat it. They were quick and clear. I adjusted the order the way they suggested and placed it. Delivery arrived sooner than I guessed. Package was tidy and everything matched the listing. I’m not thrilled about surprise fees, that’s still a pain. But I am relieved that the team handled it well and that the delivery itself was solid. Overall I’m glad I followed up instead of just leaving the cart. Customer service saved the day and I’m thankful for that.
$15 purchase
I spent $15 on something and got really let down by the customer service I got. There was a mix-up with my address, and when I tried to fix it, the person I talked to was super rude and wouldn't give me my money back. Even though my package was at the post office waiting for me to pick it up, they wouldn't do anything to make it right. It's obvious that this company cares more about making money than keeping their customers happy. I had heard good things about them before, but it seems like that's only if everything goes perfectly.
Beads and jewelry findings
I was pretty happy with what I bought from this site at first. The things I got were nice and ordering them was a breeze. But then things took a turn when my stuff showed up in the US. The folks at LaserShip messed up and tossed my package in the trash after only three days. That really bugged me and made me wonder if I should shop from this site again. If they can do better with who they pick to ship with, I might think about buying from them down the road.
Product as described, good contact, quick delivery, recommend
I just bought something not too long ago and I was really happy to see that it was just like how it was described. The quality was top-notch and I liked that the description was spot on. The customer service was also really good, they kept me in the loop the whole time. Not to mention, the delivery was super fast, which was a nice surprise. All in all, I would definitely suggest checking out this company for their awesome products and great service.
Jewelry pouches, tools, and supplies
This was my third time ordering from this store, and I have to say I'm impressed once again. The shipping was super fast, which is always great when you're excited for your order. I got some jewelry pouches, tools, and supplies, and I have to say the quality is amazing. The jewelry pouches are really well-made and are perfect for keeping my jewelry organized. The tools and supplies are strong and dependable, which makes my crafting projects so much easier. Overall, I'm really happy with my purchase and I'll definitely be back for more in the future.
Bead jewelry components
I've been ordering bead jewelry components from this website for a while now, and I have to say, I'm really impressed. The quality of their products is top-notch, and I've never been let down by my purchases. They have a wide variety of items available, so I always find exactly what I need for my projects. One thing that really impressed me is their customer service. If something I want is out of stock, they let me know right away and suggest alternatives. I really appreciate their communication and willingness to help. The ordering process is simple and easy to navigate. Their website's tracking feature is also helpful in keeping an eye on my order's progress. Shipping is fast, and all my orders have arrived in perfect condition thanks to their great packaging. Overall, I'm very satisfied with my shopping experience here.
Large order of jewelry making supplies
I just bought a bunch of jewelry making supplies online, and I gotta say, the stuff I got looked pretty good. There were so many options on their website, it was awesome. But man, the delivery took forever! I get that things are crazy right now with the pandemic, but waiting three months for my order was a bummer. And to top it off, nobody bothered to tell me what was up with the delay. It made me feel like they didn't really care about keeping me in the loop.
Gemstone and jewelry findings purchase
I just bought some gemstones and jewelry findings online, and let me tell you, the selection was amazing! They had everything from lower grade to AA grade stones, and everything in between. Plus, they had a bunch of other jewelry supplies on the website, so I was able to get everything I needed in one place. The quality of the products was top-notch and they totally blew me away.
Beads and jewellery findings
In the last few years, I've bought a ton of beads and jewelry supplies from this supplier. I gotta say, their stuff is top-notch and the prices are not bad at all. Even though I've placed huge orders worth thousands of dollars, I've run into a few hiccups. But every time, their customer service team has been on top of it, fixing everything super fast. They make sure I'm happy, so I keep coming back for more.
Large order, wrong item, rude customer service
I just placed a big order from this company, and man, let me tell you, I was super let down by their service. They sent me the wrong thing, and when I let them know, they asked for a bunch of pics before they'd even think about fixing it. Then they had to double-check with their factory, which was a total pain. But the cherry on top was the customer service person I talked to - so dismissive, rude, and no apology at all. Overall, it was a headache dealing with them, so I wouldn't suggest them to anyone.
Beaded jewelry supplies
I really enjoy shopping at this place for all of my beaded jewelry supplies. They seriously have everything I could possibly need in one spot and it's crazy easy to find exactly what I'm searching for. The staff is so friendly and always quick to help and answer any questions I have. And to top it off, my orders always show up super fast, which is just amazing.
Jewelry making supplies
My experience with that online store was pretty disappointing. I bought some jewelry making supplies and it took forever for my package to show up. I tried to be patient at first because of everything going on, but after waiting for weeks, I contacted customer service. They just kept giving me generic answers and blaming the delay on outside stuff. Finally, they told me my package was probably lost after waiting for more than a month. The lack of communication and honesty during this whole thing was really frustrating and made my shopping experience a bad one.
Jewelry making supplies
I took a chance on this site for some jewelry making supplies and let me tell you, I was pleasantly surprised! The order got here quickly, the items were exactly what I expected and really good quality. I was even able to track my package all the way from China to my front door. I'll definitely be coming back as a customer, I highly recommend it!
Beads and cord
This store is amazing! I've purchased beads and cord a few times already. The quality is top-notch, prices are really good, and the shipping is lightning fast. My last order arrived in just a week. If they're out of something, they offer you three options: wait for it, swap it, or get a discount on something similar. They have so many craft supplies to choose from. I usually buy things for making jewelry and knotting cords. And whenever I have a question, they respond quickly and are super nice. I'll definitely continue shopping here and recommend it to all my crafty friends!
Beads and jewelry supplies purchase
This company is a real pain to deal with. I ordered some beads and jewelry supplies, but what I got was total garbage. When I reached out to customer service to fix the problem, they were so disrespectful and not helpful at all, just giving me one excuse after another. I had to go through my credit card company to get my money back. And even after trying many times to unsubscribe from their annoying sales emails, they keep on spamming my inbox. It's like they don't care about their customers' privacy at all. Do yourself a favor and steer clear of this company, it's not worth the trouble.
Beads and jewelry supplies
I've been getting beads and jewelry stuff from this company for more than a year now, and I've never had any problems. The stuff is nice, and their customer service is great. Every time I buy something, they ship it out fast, and I get my stuff on time. I've bought a bunch of things and have always been happy with everything. I totally recommend them for all your beading needs.
Gemstones and rhinestones purchase
I just bought some gemstones and rhinestones from an online store, and let me tell you, I'm really happy with how awesome they are! The gems were so pretty and the rhinestones were super sparkly. The prices were fair and the delivery was quick. Plus, the customer service was fantastic - they answered all my questions right away. I couldn't be happier with my purchase!
About PandaHall
PandaHall is a Chinese online retail and wholesale company that specializes in beads, jewelry findings, supplies for jewelry making, and finished jewelry products. It serves both individual customers and small-to-medium wholesale businesses globally. PandaHall is known for its extensive range of products, which appeals to jewelry makers, designers, and hobbyists looking for a diverse selection of materials. The company also provides a marketplace for customers to access products from different suppliers, facilitating a broad selection of items. Over the years, PandaHall has expanded its offerings to include various types of beads (such as glass, metal, gemstone, and acrylic), jewelry-making tools, and accessories. The company operates a logistics center for international customers and has established a reputation for offering products that cater to a wide range of jewelry-making needs.
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Categories PandaHall
Fashion | Merchandise | Online Shop
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Last update: January 2026
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Review with most votes
budget friendly supplies
Panda Hall is recommended totally if you are looking for store where you just not get the good quality but also the price suitable for your budget i designs jewelries with cr... Read onBy: Richard Pope