GEM - Overall Rating based on 24 reviews
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Breakdown assistance service
I had a breakdown at home and ended up using roadside assistance from GEM. The process of getting a mechanic through the app was easy and straightforward. The mechanic did show up a little late, but it was nice to get updates on when to expect them. They were really polite and fixed the problem quickly, so I was happy with the service in the end.
Emergency roadside assistance
I was in a tough spot when my suspension gave out and my tire went flat in the middle of nowhere. I quickly reached out to GEM using the app and got a call back from a guy named Yuk, who was super friendly, helpful, and knew his stuff. He told me that help was on the way. They even gave me a link to track where the breakdown vehicle was. Surprisingly, the breakdown vehicle showed up in just an hour and a half, even though it was early on a Monday morning out in the sticks. The technician who came was polite and knew what he was doing. He managed to get my car on the truck without causing any more damage, even though the front of my car was practically touching the ground. This was my first time using GEM, and I have to say I was really impressed with their service. Thanks a lot, GEM. I'll definitely be renewing my subscription when the time comes.
Tow truck service
This company saved my life! I was stuck on Christmas day, so I called for a tow truck and was amazed by how fast and efficient they were. They picked up right away when I called, and called back to make sure help was coming. An hour later, the tow truck arrived and got me home in a jiffy. It was such a relief after dealing with awful service from other companies before.
Right choice friends
Green Flag disappointed me a lot due to their rude behavior and time factor Result switched to GEM motor Great people professional attitude and no over charging issues
Daniel ,my friend had insisted me long back to take a round of this company personally to find actual differences but due to time problem I couldn't and later pandemic stopped all activities for long months And soon after get free from restrictions first job did to switch my motor assistant Great service Best part is their drivers are very disciplined and trend for any assistance round the clock No issue of costing that is better then all previous agents.
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Right choice friends
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