Getnamenecklace Reviews

: 31
32% Would buy here again

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R
Rebecca
Ordering was easy, but ordered a month ago and tracking shows its been in the same spot for two weeks. customer service does not like to answer emails except to give you a tracking number. Definite...Read on
T
Terrence
It was easy to order my purchase. I've waited almost a month for something I even paid express shipping. So I'm just saying wtfRead on
T
Traci leslie
Well i have ordered a mothers day gift paid extra for 3-5 bussiness days and its just now in CA. So here it is after mothers day n no ring or necklace i will NEVER EVER order off here again. I will...Read on
F
Felicia
This company is a joke. They want you to order, guarantee things and nothing. I decided to be nice and email to find out about my package update and get the same answers I was able to find myself. ...Read on
L
Lisa
Took a month just for my order to get to me after they claimed it’ll be 2 weeks, terrible ass service. If i could give them 0 stars I would.Read on

All reviews (31)

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    Would buy here again
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    Ring

    Ordering was easy, but ordered a month ago and tracking shows its been in the same spot for two weeks. customer service does not like to answer emails except to give you a tracking number. Definitely will not be ordering again.


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    A mothers day ring

    It was easy to order my purchase. I've waited almost a month for something I even paid express shipping. So I'm just saying wtf

    It sucks! That’s what I get for trying to save a little bit of money.

    Friggin ridiculous


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    Mothers day ring and a family tree necklace

    Well i have ordered a mothers day gift paid extra for 3-5 bussiness days and its just now in CA. So here it is after mothers day n no ring or necklace i will NEVER EVER order off here again. I will let it be known to others also.

    Honestly I’m having the same issue I ordered a necklace to be engraved with birthstones for my mother in law for Mother’s Day 4 weeks ago. Everything is made and comes from China. And my necklace has been in LA for over a week is says when I track it.

    Same here. I ordered a ring and it's sitting in LA for over a week. Ugh!

    same here ordered beginning of April and it says still in LA. I am filling with my bank to get the money back.


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    Necklace

    This company is a joke. They want you to order, guarantee things and nothing. I decided to be nice and email to find out about my package update and get the same answers I was able to find myself. Then when question I keep getting told due to COVID 19 that is why it hasn't left LA since 5/4/20. Then when I ask for a refund I got told I could ship it back on my expense or refuse the delivery and only get 70% of my cost back. This company is a joke.


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    Necklace

    Took a month just for my order to get to me after they claimed it’ll be 2 weeks, terrible ass service. If i could give them 0 stars I would.


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    A ring

    I ordered a ring for my friend that lost her dog it was supposed to be a bone shape w a paw item never arrived


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    Custom watch

    I placed my order January 21st. I paid extra on shipping to make sure it was here in time for Valentines. I have emailed customer service and get the same generic response from their website. I have commented on their Facebook. The message says my order is in delay and orders take 3-6 business days. I have waited 15 business days!! And customer service tells me nothing. Valentine’s Day is tomorrow and my order has still not been shipped. I will not order from here again.


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    Baseball Bat Cross Necklace

    I also would give this company a -10 if I could. Ordered a necklace for Christmas present on 12/5/19. Would take 3-7 days to handcraft and correct shipping address was on the confirmation order. Lots of emails going back and forth, mostly the same answer from them, but my package was delivered in Korea at 5:22 on 12/25/19. (Update from 2 minutes ago) I have consistently just asked for refund. Last email from them was that they would be closed from 1/23-1/30. No word or refund and it's 2/6/20. After reading these reviews I'm sure someone in Korea just tossed it in the garbage.


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    two Name Engraved Ring

    I purchased a name ring for my wife for Christmas. The web page for the ring shows 2 names engraved on the ring, hers and mine. It also shows an engraving inside the ring. You can see and read the names on the web page for the item and you can read the inside engraving. When the ring arrived I was very excited to give it to my wife. However, when I opened the ring I could not see the engravings. At first I thought they may have forgotten to engrave the ring. I looked closer and saw something but could not make out the names. I had to use a magnifying glass and get very close with it to read the names engraved. When my wife puts the ring on her finger she CAN'T EVEN SEE THE NAMES AND CERTAINLY CANNOT READ THEM. I emailed Getnamenecklace about this. They asked me to send pictures. I took and emailed pictures of the ring the holding it in front of the ring on the web page to compare it the ring shown on the web page. They emailed me back and asked me to send pictures. So, I emailed the same pictures again and an additional picture showing the ring from one foot away and the names can hardly be seen and CANNOT BE READ FROM ONE FOOT. I received an email back as follows -

    "Dear customer, Thank you for your email. The ring font is normal.
    About width of the ring is limited,so the font is like this.
    Thank you for your understanding.
    Regards."

    If the names can hardly be seen and cannot be read without a magnifying glass, why does the web page picture show the names clearly engraved. It's because the ring on the web page is ENLARGED to make you believe the engraving can be read. DO NOT BY ANY ENGRAVED RING FROM Getnamenecklace, you will definitely be DISAPPOINTED, and, THEY WILL NOT DO ANYTHING ABOUT IT. I'm going to dispute the charge with my credit card to have the charge reversed as I did NOT get what was advertised on their website.

    Terry


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    4 name interlocked silver heart necklace

    Names u cant even read on the hearts and in the picture of examples u can clearly read. Very disappointed


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