Gift Express - Overall Rating based on 30 reviews

80% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-27
Pleasant and trouble-free tran
I had such a great experience shopping at the store recently. The item I bought came super fast a...Read on
Remington Gorczany

Most relevant negative review

  2024-04-20
Incorrect order received
I recently bought something from Gift Express, but got the wrong order. And on top of that, I had...Read on
Cronin

Review with most votes

  2023-02-01
Gift | Express | Sustainabilit
As a customer of Gift Express, I have had a consistently positive experience with their online pl...Read on
Paul Padberg

Reviews (30)

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    Perfume purchase

    So, I had a rough start with my order from Gift Express, but I gotta give props to their customer service team for fixing things up real quick. And shoutout to the insurance from the website I bought from - they covered all the costs, even the shipping, when I sent back the perfume. It was a relief to not be out any cash. Big thanks to Gift Express for handling my issue so well. Much appreciated.


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    Missing item issue

    I ordered eleven items from Gift Express, but only got ten. I reached out to customer service right away and sent them the paperwork they needed about the missing item. They got back to me at first and said they'd fix it, but then they never responded to my follow-up emails. Really let down by their lack of communication and customer service. I'm thinking of going somewhere else from now on because they still haven't fixed the issue.


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    Cologne purchase

    I just bought a cologne from Gift Express and got a tester too. But when it arrived, I was bummed to see they sent me the wrong one. So I contacted customer service and they told me the cologne I got was actually stronger than the one I ordered, and said I could just keep it. That didn't really solve my problem since I received the wrong item to begin with.


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    Fragrances purchase

    I'm so pumped about Gift Express! Their fragrance selection is seriously impressive and the prices can't be beat. They have everything from well-known brands to more unique scents. Plus, their shipping is super fast - I love knowing I'll get my stuff in a week. But the best part is that I know their fragrances are the real deal. I can always trust that what I'm getting is authentic. Thanks for being so professional and offering a wide range of scents for both guys and gals.


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    Quick shipping, excellent product

    The thing I bought from Gift Express got to me pretty quick, and I was really happy with how nice it was. The customer service was top-notch, and the price I paid was totally worth it. The only thing that kind of sucked was that it took about a week to get here, longer than I thought it would.


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    Men's cologne purchase

    This was my first time ordering from Gift Express, and honestly, I was really impressed with the service. I got three different men's colognes for my husband as a gift. But when the package came, one of the colognes was missing. That definitely got me frustrated, so I decided to call their customer service. They told me to snap a pic of the stuff with the box and send it their way. At first, I was a bit hesitant, but they ended up replacing the missing cologne right away without any hassle. I didn't expect them to be so quick and efficient, but I gotta say, I really appreciated it. I'll definitely be shopping with them again in the future.


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    Amouage Lilac Love

    I recently bought the Amouage Lilac Love fragrance from Gift Express and I'm really happy with how everything turned out. The product I got looked just like the picture online, which is always a relief when you're shopping on the internet. The price was good and the shipping was fast, getting me the brand new item right on time. I did have a little trouble with some USPS updates not showing up, but the customer service team got back to me in less than a day by email. Turns out, the package had actually been delivered that same day, so it seemed like the issue was with USPS, not Gift Express. All in all, it was a good experience and I would definitely shop with them again.


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    Fragrance purchase

    I bought a fragrance from this company not too long ago and let me tell you, I was really happy with how everything turned out. Ordering was simple, the prices were fair, and my package arrived pretty fast. The scent was top-notch and I got some nice compliments on it too. I'd for sure suggest this company to anyone looking for a good fragrance.


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    Fragrance purchase

    I just bought some fragrances from this online shop and I gotta say, I was really impressed with how everything went down. The delivery was super quick and reliable, which was a huge deal for me 'cause I've been burned by other companies before. Being able to insure my purchase was a nice touch, made me feel more secure about my order. And not only was the shipping top-notch, but Gift Express has a ton of fragrances to choose from, all at really good prices. Overall, I'm a happy camper and will definitely be coming back for more in the future.


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    Gift | Express | Sustainability

    As a customer of Gift Express, I have had a consistently positive experience with their online platform. The website is user-friendly and easy to navigate, making it simple to find the perfect gift for any occasion. The selection of products is diverse and offers a range of options to choose from, whether you're looking for something sentimental or simply something fun.

    One of the standout features of Gift Express is their reliable and speedy delivery. I have never had any issues with receiving my order on time, and the packaging is always well done to ensure that the gift arrives in pristine condition. Additionally, the customer service team is always friendly and helpful, whether it's to answer a question or resolve a issue.

    Another aspect that I appreciate about Gift Express is their commitment to sustainability. They have implemented several environmentally-friendly initiatives, such as using eco-friendly packaging materials and partnering with organizations that support sustainable agriculture and forestry practices. This is important to me as a conscious consumer, and I appreciate that Gift Express values the same things.