Gift Express Reviews
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Reviews (30)
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Fragrance purchases
I've ordered fragrances from them several times now. Their shipping is always super fast, prices are great, and their customer service is top-notch. One time they made a mistake on my order, but they handled it really well and fixed it professionally.
Express delivery with additional fee
I decided to go for the fast shipping option by spending an extra $20 to get the item in two days. But it ended up taking more time than I thought, and I think I should get some money back as a refund or at least a partial refund for the delivery cost. Even though it was late, I'm happy with the product.
Fragrance purchases
I've been buying fragrances from this place for a while now, and I have to say I'm never disappointed. The prices are great, the payment process is secure, and the products are always authentic. Plus, the delivery is always fast. Gift Express is definitely my go-to online seller for fragrances.
Shipping delay issue
I ordered a gift last Friday, and it was supposed to arrive in 3-5 business days. But, the tracking info still said it hadn't even been shipped after a few days. I tried reaching out to customer service through chat, email, and calls, but didn't get a good answer until I finally talked to a rep who said it would be here soon. I was getting really annoyed with the wait and started to worry I might have to cancel my order.
Perfume gift set
Hey Gift Express, I gotta admit, you hooked me with your real deal products and honest ads. But man, your customer service really dropped the ball. I ordered a perfume gift set and didn't get any email confirmation or tracking info. When I tried to get help from customer service, they were slow to respond and not very helpful. I'm a fan of your stuff, but I expect better when I'm shelling out my cash.
Fragrance purchase
I bought this amazing fragrance from the store and it smells so good. It came really fast, which was a nice bonus. I'll for sure be thinking about getting more stuff from this place down the road.
Perfume purchase
So, I had a rough start with my order from Gift Express, but I gotta give props to their customer service team for fixing things up real quick. And shoutout to the insurance from the website I bought from - they covered all the costs, even the shipping, when I sent back the perfume. It was a relief to not be out any cash. Big thanks to Gift Express for handling my issue so well. Much appreciated.
Missing item issue
I ordered eleven items from Gift Express, but only got ten. I reached out to customer service right away and sent them the paperwork they needed about the missing item. They got back to me at first and said they'd fix it, but then they never responded to my follow-up emails. Really let down by their lack of communication and customer service. I'm thinking of going somewhere else from now on because they still haven't fixed the issue.
Cologne purchase
I just bought a cologne from Gift Express and got a tester too. But when it arrived, I was bummed to see they sent me the wrong one. So I contacted customer service and they told me the cologne I got was actually stronger than the one I ordered, and said I could just keep it. That didn't really solve my problem since I received the wrong item to begin with.
Quick shipping, excellent product
The thing I bought from Gift Express got to me pretty quick, and I was really happy with how nice it was. The customer service was top-notch, and the price I paid was totally worth it. The only thing that kind of sucked was that it took about a week to get here, longer than I thought it would.
Fragrance purchase
I bought a fragrance from this company not too long ago and let me tell you, I was really happy with how everything turned out. Ordering was simple, the prices were fair, and my package arrived pretty fast. The scent was top-notch and I got some nice compliments on it too. I'd for sure suggest this company to anyone looking for a good fragrance.
Review with most votes
Gift | Express | Sustainabilit
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