Horow2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Late-night install win
no rattles, no weird noises, and the modern look fits the room. If I have one gripe, the instructions could be clearer and a short checklist of tools would’ve saved me some back-and-forth. Also maybe ask someone to help lift when installing — that made things easier. All in all I’d recommend it if you want a solid, quiet toilet and don’t mind a little patience at setup. Worth it for how it performs day-to-day.
Nice Seat, Won't Flush
when the box arrived I actually got a little excited — it looks sharp and the seat is surprisingly comfy, heated up faster than I thought it would. That tiny bit of luxury lasted about five minutes though. From day one this unit has never flushed right. We had a licensed plumber install it so it wasn't user error, and every other smart toilet in the house works fine, but this one just refuses to behave. I've emailed, left voicemails, reached out more than once and heard nothing back, which honestly annoyed me more than the malfunction itself. The controls feel nice, the lid is soft close, the warmth is a nice surprise, but when it comes to basic flushing it's useless. For the money I expected something that actually works. If Horow ever contacts me and sorts it out I'll update this, but until then my wife has banned any more stuff from them in our home. My advice: if you want reliability, look at brands with better support like Toto, Kohler, or BioBidet — at least they answer the phone.
About Horow
Horow is a brand associated with bathroom fixtures and related home products, including toilets and bidets. Its catalog also includes bathroom sinks and other restroom components sold through online retail channels. The company targets homeowners, renters, and property managers seeking replacement or renovation items for residential bathrooms. Horow products are positioned for use in home remodeling projects and new installations, with offerings designed to fit standard bathroom layouts and plumbing connections.
This information is based on publicly available data and is provided for orientation purposes only.
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Last update: April 2026
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