Lensweets - Overall Rating based on 21 reviews
Featured Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Contact lens purchase
I recently bought some contact lenses, and I gotta say, the customer service was pretty disappointing. The answers I got didn't really do it for me, and I wasn't happy with how my questions were dealt with. Emailing back and forth was fine, but it took longer than I thought to hear back. Plus, the shipping of my order took forever. I decided to try another website after the Lensweets mishap, and to my surprise, I got my order way quicker.
Contact lenses
I bought some contact lenses from Lensweets not too long ago, but I gotta say, I haven't been too happy with them. Every time I put them in, my eyes get super irritated and feel dry and uncomfortable. It's almost like there's something scratchy or annoying on the lenses. Overall, I wouldn't suggest these contacts to anyone looking for comfy and trustworthy eye care stuff.
Neon blue colored contact lenses
I was kinda nervous about ordering online at first, but when I got a shipping notice and saw my tracking number wasn't moving, I started to freak out a bit. So, I contacted customer service and they quickly cleared everything up and made me feel better. The neon blue lenses look just like they did in the description, especially on my dark eyes. I was super happy with my order, so I ended up buying more colors and I'm already planning to get even more in the future.
Colored contact lenses
Lensweets has totally gone above and beyond what I was expecting with my order. I've got dark brown eyes, so it's always tough finding colored contacts that actually look good on me. But every time I get my lenses from Lensweets, I'm super impressed with how great they look and feel. Not to mention, their customer service is top-notch, the prices are fair, and my orders always arrive right on time. I am one happy customer and definitely plan on sticking with Lensweets for all my future purchases.
Quick and colorful order
I recently ordered from Lensweets and man, I was so happy when my package arrived super fast! The colors of the product were so vibrant, I couldn't believe it. The quality was even better than I expected, which is why I've been a dedicated customer for years. But, I ran into a problem when I tried to reorder on their website, and I got worried about what was going on with the company. I really hope they keep doing well and keep offering their amazing products for a long time!
Replacement order
Yeah, so I had to get a new order because something went wrong with the first one. Eva was really nice and helped me out. She fixed everything and I got my new order all set to go. No issues at all!
assorted candies and sweets
I recently got a bunch of candies and treats from Lensweets and I gotta say, I was pretty happy with my order. The whole ordering process was simple, and I had no trouble finding what I wanted on their website. They had a great variety of items to choose from, and adding them to my cart and checking out was a breeze. The prices were reasonable for the quality of the products I got. Plus, my order arrived pretty quickly, especially with everything going on right now. I really appreciate them making sure my stuff got to me on time. Overall, I had a good experience with Lensweets and would definitely order from them again down the line.
Assorted candies and chocolates
I'm really upset about my experience with this company. I ordered something on April 25th and it still hasn't arrived, way past when it was supposed to. The tracking info they gave me has been all over the place, with different tracking numbers that don't make sense. The emails I got in response were just generic COVID-19 excuses, not actually addressing my concerns. It's pretty obvious to me that this company is not good at staying organized and communicating well to get orders out on time.
Colorful contact lenses
I got a little worried at first when I saw that my tracking info wasn't changing. But when I contacted customer service, Lilly helped me out right away. She quickly gave me new info about my order and when it would arrive later that day. The colors of my contact lenses are so pretty and totally worth it. Lilly was so professional and quick in helping me out. I couldn't have asked for better service. Thanks again for being patient and understanding.
Package tracking issue
I'm a Lensweets customer and I had this issue with tracking my package. I tried to check online on their website but couldn't find any updates. It was really annoying not knowing where my package was. Nowadays, with all the tech we have, businesses should make sure to give us customers accurate tracking info.
Contact with Alisa
I just talked to Alisa from customer service and I have to say, she was amazing. Alisa was really helpful, knew her stuff, and took great care of me from start to finish. She not only answered all my questions with care, but she also went out of her way to make sure I was taken care of. It's not often you find customer service that good these days, so I really appreciate Alisa for going above and beyond. I'll definitely be telling everyone I know about Lensweets.
Quick and helpful service
I had a really good time at Lensweets. The lady, Alissa, who helped me out was super nice and really knew her stuff. She made sure I had everything I needed for my order. It arrived quickly and I was happy with how everything went. Huge thanks to Alissa for being so awesome!
Contacts, great prices
I've ordered contacts from here a couple of times and they always come exactly how I want them. Plus, they get here pretty quick. I gotta admit, I was a little hesitant at first because I had a bad experience with another website selling contacts that seemed shady with all their name changes. But this place is legit. It's super convenient - I can even upload my prescription, and the prices are really great.
2 pairs of contacts
I just bought 2 pairs of contacts from Lensweets the other day. I usually stick with my go-to brand, but I thought I'd switch it up this time. I ran into some problems with my order though. First off, they shipped the contacts separately, so I had to wait longer to get both pairs. And to top it off, there was a mix-up with one of the pairs I got. I had to reach out to customer service and it took a bit of time and effort to get everything sorted out.
Contacts order
I received my contacts really quickly, but when I opened them, they looked all weird! I was like, "Uh-oh, what's happening here?" So I reached out to customer service, and they resolved the issue right away! They sent me new ones immediately, and they were just right! I'm thrilled with my contacts, they make my eyes look awesome. I'll definitely be ordering more in the future!
Cherry Ocean contacts
The selection of colors they have at Lensweets is pretty amazing! I've got dark brown eyes and let me tell you, those Cherry Ocean contacts really make them pop. I've been getting compliments left and right, and folks are even jealous of my eye color now. Plus, these contacts are super comfy to wear and really step up my whole look. I am beyond satisfied with my purchase.
Non-prescription lens
Hey there! I wanted to share my recent experience with buying three pairs of non-prescription lens from an online store. The delivery actually came pretty quick, which was a pleasant surprise. But when I tried wearing the lens, my eyes got really irritated and I even noticed some greenish discharge, which was kind of concerning. I made sure to keep everything clean and hygienic, but still had the reaction. I know everyone's different when it comes to allergies and sensitivities, but just wanted to put it out there in case it helps someone else. Overall, I have no complaints about the company's service or how fast they delivered the product.
Quick contact lenses purchase
I just bought some contact lenses and they got here super fast! This company has a ton of options to choose from, especially for those of us with dark eyes. The prices were really good too, I saved a bunch of money compared to other places. I'd say go for it and get your lenses from this company, even if you don't have a prescription.
Email inquiry about shipment and delivery
I reached out to customer service to ask about when my order was gonna arrive, and they got back to me real quick, like within a day. They even hooked me up with a tracking number so I could keep tabs on my package. Super helpful! Gotta say, their customer service is top-notch. I'll definitely be shopping with them again in the future.
Colored contact lenses purchase
I've spent way too much money on other sites for my colored contacts until I found this one! They have such a great variety of colors, the prescription lenses are top quality, and the shipping choices are awesome. Plus, everything is way more affordable compared to other places. Lensweets is a total game-changer for me!
Review with most votes
Colored contact lenses purchas
Read on