Lichi - Overall Rating based on 22 reviews
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Order Placed on March 24th
I can't believe it! I placed my order on March 24th and it's like my package just vanished. No updates, no communication, nothing at all. How am I supposed to know when it'll arrive if they won't even reply to my messages? This is just not okay. Customer service is terrible and it's obvious they don't care about their customers. I wouldn't recommend this company at all, it's just not worth the hassle.
Dress Order
I bought a dress online not too long ago, but it didn't fit me right. So, I contacted customer service for help, and they were quick to reply and assist me with returning it. They sent me a new dress in a different size, and it fit perfectly this time! I'm thankful for the store's help and the great support service they offered.
Refund issue
Man, these guys have zero respect for their customers' time. I sent my return package forever ago and I'm still waiting for my money back! I had to bug them constantly for weeks just to get what was rightfully mine. They were super quick to respond when I bought the dress, but when it came to giving me my refund, they were gone in a flash. And don't even get me started on the runaround they gave me with the refund timeline - first it was 8-10 days, then 3-5 days, then who knows when! The dress I got from them fit horribly, but at least the fabric was alright. And let's not even talk about how long it took for the package to arrive in the first place - yeah, they did warn us about the wait, but that doesn't make up for the never-ending delay. Lesson learned, I won't ever waste my time or money on this brand again.
Urgent size exchange
I had to quickly exchange sizes for a dress I needed for an event. The customer service was amazing - they responded fast and made sure I got the dress in time, even with the short notice. The dress was high quality and definitely worth the money.
Tardy delivery
I ordered something way back on April 3rd and here we are on April 17th, still no sight of my package. I'm getting pretty annoyed with the lack of updates and tracking info. Every time I reach out to customer service, all they do is repeat the same canned responses with no actual assistance. And asking me to use WhatsApp for updates? Super inconvenient and just not cool. I definitely expect better service from a company nowadays.
Dress purchased from overseas
I ordered this dress from overseas and I couldn't believe it when it showed up in just 5 days! Let me tell you, this dress is absolutely stunning and fits like a glove. I'm over the moon that I stumbled upon this website and now I'm eagerly awaiting my next package. Thank you so much!
New dress
I was honestly a little worried about buying a dress online because you just never know if it's going to fit right. But when I got it, it was like love at first sight! I mean, it's seriously so pretty and the quality is top-notch. I'm really happy with it, thank you so much!
Returned order disappointment
I'm really upset about how my visit to the store went. I did everything I was supposed to in terms of returning my order, but I still haven't gotten my money back or even a response to any of my emails. It feels like they don't care about their customers at all. I feel like they're taking advantage of me and ignoring my concerns, and I just can't accept that.
Dress matches photo
I am so happy with the dress I bought! It's even better than I expected - the material is top-notch and the dress looks absolutely gorgeous. I highly recommend it to anyone looking for a beautiful, high-quality dress.
Jacket purchase
I got my jacket super fast after I ordered it, like in less than two weeks! I was a little worried because some people said the site was sketchy, but my jacket actually came, so that's cool. The only downside is that my jacket was missing its spare button - like why have an empty spot for a button that's not even there? Besides that, the jacket is really nice and good quality. Customer service responded to me really quickly, so that's great. I might order from them again!
Item availability issue
I had a really annoying situation with the company because of an item I bought online. I thought I was getting it, but turns out it wasn't even available, even though it was on their website. So, I had to go back and forth with them through email trying to get my money back. It's been a pretty frustrating and not very smooth process, to say the least.
Quality dress purchase
I absolutely loved the dress I bought! It was such great quality and it looked fantastic on me. I wish they had more dresses in my size because I would definitely buy more. The company really came through with delivering an awesome product that surpassed what I expected. Keep up the great work!
Clothes order
I ordered some clothes online a while ago, and it took forever for them to even ship it out. I had to reach out to customer support to figure out what was going on. When my order finally arrived, some of the items I paid for were missing. It was really frustrating, and I don't think I'll be ordering from that place again.
Perfect fit, high quality, feminine silhouettes
I'm loving the clothes I got from this place - they're just perfect. The fabric is top-notch and the styles are really feminine, which boosts my confidence and style game. I was happy to see they had a variety of different designs on the website, and I was especially stoked that they had my size. I'm grateful that their stuff doesn't run small since they had a size chart that helped me find the perfect fit.
Wardrobe staples
This brand has been my favorite for basic wardrobe essentials since 2020. The quality and style of their clothes are top-notch, which justifies the slightly higher prices. While I've had some issues with sizing while shopping online, I haven't faced any of the problems mentioned in negative reviews about this brand.
Minimalist wardrobe pieces
I just bought some super chic minimalist clothes and let me tell you, I am seriously blown away by how stylish and well-made they are. They all go together so nicely and give me tons of different outfit choices. The whole minimalist vibe of the brand totally fits my style, and I can totally see myself coming back for more in the future.
Dress order issue
I'm really disappointed to hear about the poor communication and slow delivery process. I ordered two dresses and expected better service with updates on my purchase. I got an order number through email, but haven't heard anything else about when my items will be shipped. The website said 10 to 14 days for delivery, but it doesn't seem like that's happening. I tried reaching out to the company but received no response, which is frustrating. I'm also worried about not getting my dresses in time for the wedding. On top of that, not knowing if I'll get my refund of over €200 is making this whole experience really unsatisfactory.
Clothes, customer support, black dress
I really enjoy shopping at this store because they have a great selection of clothes for everyday wear and special occasions. Plus, their little black dresses are super cute! The customer support team is really accessible through WhatsApp and Instagram, and they always get back to me quickly. I'm excited to see what new pieces they come out with next!
Cute and stylish clothes
Oh my gosh, this store is seriously amazing! I can't get enough of their clothes. I wish all of my wardrobe could be this cool and unique. The quality is absolutely top-notch. I have a couple of dresses, a skirt, and some other items, and I wear them constantly. They still look so cute and are holding up really well. It's like a dream come true wearing them! I feel like a fairy princess whenever I have their stuff on. I'm totally in love!
Dress purchase for NYE
I really liked the dress I bought for New Year's Eve, but I was a little bummed by the quality. Had to do some snipping of loose threads inside. But, man, the fit was spot-on for my 5'7" height. Looks like Lichi makes dresses with taller girls in mind, but it worked pretty well for me.
Review with most votes
New Year dress purchase
I just got this dress for New Year's Eve, and let me tell you, it's seriously the most gorgeous and one-of-a-kind dress I've ever laid eyes on! The fit is spot on... Read onBy: isac