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Reviews Desigual
Clothes can be found in many shops, but not all brands have a distinctive style that can be recognised from afar. One of the stores that does offer such a stylesis Desigual. But what can you expect from this store? What will the quality of their clothing be? How does their online ordering process work? Will it take long for Desigual to deliver the items to your home? Will their clothing be stylish, but also warm, durable and comfortable? And what kind if service can you expect from Desigual’s customer service if you happen to have some kind of problem or complaint? These are things that only the real customers of Desigual can tell you about. Read their experiences, comments, opinions, ratings and remarks to get some idea of what shopping at Desigual entails and what you can expect as a customer. After that, you can make up your own mind about shopping at Desigual or not.
About Desigual
Desigual is a clothing brand. The company was established in 1894 and founded by Thomas Meyer. Its headquarters are located in Barcelona. Their clothing is easy to recognize because of the flamboyant flashes or color that are used in their prints and their trendy, patchwork designs. They have collections for women as well as for men. For women, they offer jeans, pants, sweaters, jackets, coats, blouses, shirts, dresses, tops, skirts, shirts, t-shirts, and more. For men, they offer shirts, jeans, pants, sweaters, t-shirts, jackets and polos. They also offer a range of kid’s clothing with girl tops, girl bottoms, dresses, and other clothes for children age 3-14 years, but also baby clothes for babies and infants from 3-24 months. Besides clothes, they offer accessories like wallets, scarves, convertible bags, gloves, earrings, shoulder bags, hand bags, messenger bags, belts, sets of bracelets, necklaces, umbrellas etc. And they also have a collection called Exotic Jeans.
Desiguals SS18 collection.
Services of Desigual
All of the items that can be found at Desigual‘s webshop can be ordered online. Desigual will send the items right to your home via their delivery service. They sell within the US, to 100 other countries. They offer free shipping if your order is over $199. If you join Desigual’s mailing list by entering your email address, they will provide you with 100% off on your first or next purchase. And you can contact their customer service in case of any problem, complaint or problem.
Complaints, Compliments and Tips for Desigual
Have you ever worn clothes made by Desigual or ordered something from their webshop? Then we would like to know all about this brand of clothing. How did the ordering process go? Did it take Desigual long to deliver the items to your home? How comfortable are their shirts? Are their dresses durable? What kind of customer service does Desigual provide for the customers that come to them with a complaint? Leave a review and share your story with us and potential customers of Desigual. That way, these potential customers will know what to expect from Desigual and its products.
How comfortable and durable is the clothing from Desigual? Read customer reviews about their dresses, skirts, bags and shirts with flamboyant prints.
DesigualReviews, complaints and customer experiences (7)
Ordering
5.4
Service
3.2
Pricing4.6
Delivery4.6
Pants, tees, sneakers, boots
Desigual has great designs and is relatively well priced. There are often sales, but your size may not be available if you wait. It's kind of like Children's Place for adults in terms of pricing - if you can wait 6 weeks it goes on sale. I live in Denver and we don't have a Desigual store. Sizing is all over the board, especially for tees marked "oversized". I'm a solid size 12 but sometimes need a small and sometimes an XL. So hard to know. But with free delivery and free returns.... Shoes are pretty true to size, as are jeans that use US sizing (25, 26, etc.) Pants in European sizing often run a size small, but not always. I like that many items are eco-friendly and some even use recycled fabrics. Be aware that no Desigual product uses real leather. Many of their tops are 100% synthetic, which I personally don't like. But fabric content is pretty clearly listed on the website. Unfortunately customer service is terrible! I have never received responses from their "contact us" and the phone number listed on Google 1-855-374-5872 says it's disconnected.
By: Julie Rubin25-11-2020
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
7.5
Awesome design wears
I totally recommend everyone, people who are passionate about their clothing style, especially something color-oriented.
Once in a while, I keep buying a dress whether it is jeans, skirts or t-shirts. I like to have something different in my wardrobe.
The quality, material and texture of clothing is vey much assured.
Must try their website, at least for once.
It's tempting.
By: Samantha Waller26-04-2019
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
9.5
B001464155
I made an online purchase in November 2020, which I never received. CSR confirmed that the order returned to Desigual's warehouse and I should receive the refund in 15 working days, which never happened. I keep contacting CSR but they don't inform anything only say they will escalate to finance.
It's end of January 20212 and I didn't get the refund.
Case# 202012-00033681
By: camila chuba21-01-2021
Ordering
Service
Pricing
Delivery
Would buy here again
Yes
2
202012-00033681
I bought online to be delivered at UPS. I never got a tracking number, my order show as delivered on the website but UPS doesn’t have it. Contacted customer service and never got an answer. I got an email saying my request was solved and closed but never got a feedback and I don’t know where is the order I paid for. I can’t find a phone number or live chat. Want my order or my money back.
By: Camila14-12-2020
Maya31-12-2020
Ordering
Service
Pricing
Delivery
Would buy here again
No
5
poor customer service
I wrote to a customer service an email, got no response. A day later I wrote them again about the issue related to promo code. An assistant was very careless, he did not care about customer satisfaction. Though I really liked a bag their, and it would be my first purchase. I ended up just giving up on desigual!
By: Nigar07-08-2020
Ordering
Service
Pricing
Delivery
Would buy here again
No
2.5
Skirt
Don't buy online,packages get lost and they have a very sloppy costumer service. I am waiting for more than 1 month for a skirt that I never received and that I payd more than $100..they ignore all my complaints. I had the same issue with Mango or Free People and they fixed the solution by refunding or sending me purchase again right away. Be very careful! I will not buy their products amymore.
By: Laura26-04-2020
Ordering
Service
Pricing
Delivery
Would buy here again
No
2.5
Backpack
Awful customer service. Customer service got angry at me for asking why they would need a photograph of my credit card (reasonable question in my opinion) - promised to send within 3-4 days- still no sign of my delivery after more than a week
By: Annina 23-10-2019
Laura26-04-2020
Horrible customer service,I agree!
Deanne Johnson13-11-2020
Customer service is SO bad that I never received my item with NO explanation, and I will never order from them again
Sigita02-02-2021
Do not buy from them, you will never receive your package! Customer service is literally NONE existing. Nobody responds or cares about the client. There is no number to reach them.
Ordering
Service
Pricing
Delivery
Would buy here again
No
2
I never ordered online, always bought in store from this company. I wanted to give it a try and I'm so disappointed. I guess many have problems getting their orders. On the website it says it is delivered, but I didn't get it. There is no tracking number to look up. I wish I would have read the reviews before I placed my order. I sent customer service an email, to get the tracking number from UPS. If I can't solve this problem I just go ahead and cancel the payment on my credit card. I made another order, it says it is shipped, wonder if I get it. I would never buy from them again online.