Desigual - Overall Rating based on 26 reviews
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Clothing items
I recently bought a bunch of clothes from this store and I was so happy with how everything turned out. My order arrived quickly and the clothes were really good quality. They fit me perfectly and I loved the style and design of each piece. I've been shopping with this brand for years and I've never been let down by anything I've bought.
Struggling with Returns and Customer Service
I had a really annoying experience dealing with this company when I needed to return a product. Their website didn't have a clear return policy, and when I reached out to customer service, all I got were automated responses from bots. It was really hard to get the problem sorted out because of this poor communication. And not having a phone number to call made things even more frustrating. It's just disappointing when a company doesn't make it easy for customers to get help quickly. I felt like I wasted a lot of time and money dealing with this whole situation.
Recent purchase of clothing
I've been a fan of this brand for a while now, and I really love how they've changed up their style and started doing collaborations. I like that they're using more eco-friendly materials and offering a wider range of sizes. But let me tell you, my latest purchase was amazing! I thought I might have to return some things, but everything I tried on was just perfect. It made me feel really good about myself. The prices are totally worth it in my opinion.
202012-00033681
I bought online to be delivered at UPS. I never got a tracking number, my order show as delivered on the website but UPS doesn’t have it. Contacted customer service and never got an answer. I got an email saying my request was solved and closed but never got a feedback and I don’t know where is the order I paid for. I can’t find a phone number or live chat. Want my order or my money back.
I never ordered online, always bought in store from this company. I wanted to give it a try and I'm so disappointed. I guess many have problems getting their orders. On the website it says it is delivered, but I didn't get it. There is no tracking number to look up. I wish I would have read the reviews before I placed my order. I sent customer service an email, to get the tracking number from UPS. If I can't solve this problem I just go ahead and cancel the payment on my credit card. I made another order, it says it is shipped, wonder if I get it. I would never buy from them again online.
Pants, tees, sneakers, boots
Desigual has great designs and is relatively well priced. There are often sales, but your size may not be available if you wait. It's kind of like Children's Place for adults in terms of pricing - if you can wait 6 weeks it goes on sale. I live in Denver and we don't have a Desigual store. Sizing is all over the board, especially for tees marked "oversized". I'm a solid size 12 but sometimes need a small and sometimes an XL. So hard to know. But with free delivery and free returns.... Shoes are pretty true to size, as are jeans that use US sizing (25, 26, etc.) Pants in European sizing often run a size small, but not always. I like that many items are eco-friendly and some even use recycled fabrics. Be aware that no Desigual product uses real leather. Many of their tops are 100% synthetic, which I personally don't like. But fabric content is pretty clearly listed on the website. Unfortunately customer service is terrible! I have never received responses from their "contact us" and the phone number listed on Google 1-855-374-5872 says it's disconnected.
Awesome design wears
I totally recommend everyone, people who are passionate about their clothing style, especially something color-oriented.
Once in a while, I keep buying a dress whether it is jeans, skirts or t-shirts. I like to have something different in my wardrobe.
The quality, material and texture of clothing is vey much assured.
Must try their website, at least for once.
It's tempting.
Review with most votes
Awesome design wears
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