Marks and Spencer Reviews
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Jacket from online sale
I recently bought a jacket online during a sale, but didn't feel well so I couldn't try it on before the return window closed. When I got in touch with customer service to explain, they initially said no to the return. I was pretty frustrated because I didn't think they were considering my situation. However, when I took it up with the M&S Executive Team, they made an exception and took the jacket back. The Executive Team went above and beyond, even organizing for the jacket to be returned from a store so I didn't have to deal with the hassle or cost of mailing it back. I was really happy with how it all turned out and the level of service I received, especially given my circumstances.
Big store small pricing
Excellent Products either men or women and kids
Normally every family have these three sizes of apparels shoes or any wearable articles.Everything is available for all seasons.This is time of winter so looking for winter apparels .So I too.Harry Potters cotton sweatshirts in different colors preferred to buy for kids .All made by cotton with well coverable hoodies Similarly v neck jumpers of cashmere ,pleasant colors .Over all this was one of the best shopping i did in this year .Prices of all products are good as any where in market.A complete store for whole family. Unlike me everyone will love to come to this store again n again.Black short sleeve linen jumpsuit
I just got this awesome black short sleeve linen jumpsuit and let me tell you, I am seriously impressed with how nice it is. The fabric feels super luxurious and the style is so classy and easy to dress up or down. It was priced really well, especially for how great the quality is. However, I did notice that it runs a bit small, so I had to go up a size. Luckily, the bigger size fits me just right and I couldn't be more thrilled with my new jumpsuit.
Recent clothing purchase
The customer service at this store is top-notch. When I walked in, they greeted me with a friendly smile and offered to help me find what I was looking for. The staff really knew their stuff and guided me through the store without any problems. Checking out was a breeze, which made my shopping trip super enjoyable. I was really impressed with the service overall.
Fresh orange juice
I bought a gallon of orange juice from that store the other day, and to my dismay, I realized it was expired. When I returned it, they weren't very helpful and pretty much just said too bad. I even tried reaching out to customer service, but got the same unhelpful response. Wasn't too happy with the service or the quality of the product.
M&S chocolatey biscuit egg
The chocolate biscuit egg from M&S was so pretty and yummy, but dang, that thick chocolate shell was a pain to crack open! I had to bust out a hammer just to get to the tasty shortcake pieces inside. So frustrating! The flavor was great, but that design flaw seriously took away from the whole experience. What a bummer!
Cashmere cardigan in turquoise
I just bought this really nice turquoise cardigan that's made out of cashmere. The quality is amazing, and it looks like it's been really well made. The price was actually pretty good compared to other cashmere stuff out there. I've always loved this brand's cashmere stuff, and this cardigan definitely lived up to my expectations.
Quick stop for essentials
I just wanted to give a shoutout to this awesome staff member I met during my quick stop for essentials. Siobhan really went the extra mile to help me out, she's the real queen of queens. She even helped me find some gluten-free options, which made my shopping trip super easy. Thanks a ton, Siobhan, you totally made my day!
My sweater
I absolutely adore my sweater, it's seriously the best. It's so cozy and cool, I just can't get enough of it. I wear it constantly, even when it's not chilly out. Plus, the color is just gorgeous. Whenever I put it on, I feel like a total fashionista.
Melton Mowbray Pork Pies
The Melton Mowbray Pork Pies I got from this shop were alright taste-wise, but nothing special compared to other places I've tried. The worst part was that after eating them, both me and my partner couldn't stop burping all day long. It was pretty uncomfortable and definitely put a damper on our day. I wouldn't suggest getting these pork pies from this store if you want a tasty and enjoyable snack.
Tiny clothes, expensive returns
I bought some clothes that were too small, and when I tried to return a t-shirt and a blouse, it cost me 9 bucks. That's super pricey just for sending back some clothes, ya know?
Sofa purchase with interest-free credit
I recently bought a sofa at the store with the interest-free credit option, but man, let me tell you, the customer service was terrible. I had the credit agreement all set up, but when I got there, they acted like they didn't even know about my order. It was so frustrating to deal with their disorganization and lack of communication. Really put a damper on the whole shopping trip.
Yucky chicken and mushroom meal
I went and got this chicken and mushroom dish from this spot and let me tell you, it was not good at all! The taste was just alright, but the chicken was all tough and unpleasant. I was really bummed because I had high hopes for it, but it was a huge letdown. I even got two other dishes to sample, but this one really turned me off from trying anything else.
Seasalt green jacket
I recently tried to buy a green jacket from Seasalt online and it was a frustrating experience. The website said there was one left, but every time I tried to buy it, it wasn't available. Dealing with customer service was no better - it took them a while to get what was going on and they didn't seem to care. It felt like a big waste of time and patience, especially since I'd been trying to get that jacket for a while.
Pack of 3 leggings for a 3-year-old
I picked up a set of 3 leggings for my 3-year-old in pink, cream, and navy. Unfortunately, on the very first wear, a little bit of muddy water got on the pink leggings. I tried everything to get the stain out, but no luck. This seems to be a common problem with the kids' clothes I've gotten from this store before. So, I've decided I won't be buying kids' clothes from there anymore since they don't hold up. Dealing with the store staff and customer service didn't help sort out this problem either.
Best Ever Fish Cakes
The fish cakes from Marks and Spencer that I tried recently were a letdown. It's clear why they were discounted when I got them. The breadcrumb coating was the best part, but the fish inside was scarce and tasteless. They were dry and boring, definitely not what I was hoping for in terms of flavor and overall quality.
Online chat customer service experience
I had a pretty bad experience with customer service the other day while chatting online with a representative. Usually, the customer service at this store is great, but this time it was really disappointing. The rep I talked to seemed arrogant, rude, and not helpful at all. Instead of trying to help me out, they acted like they didn't care about my problem. This kind of attitude is not okay for a company that's supposed to have good customer service. Honestly, this has me thinking twice about shopping at this store again in the future.
Best Ever Burgers Purchase
I just bought two burgers from this place that were supposed to be the best ever, but man was I let down. I forked over a good amount of cash thinking I'd get something top-notch, but instead I got a hot mess. One of the burgers was loaded with disgusting, tough gristle that seriously made me gag. I'm done with this spot, never again will I throw my money away here.
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Big store small pricing
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