Monticello Shop - Overall Rating based on 3 reviews
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Plants
I bought some plants from this store and they came in pretty bad shape. One of them was already dead. When I called customer service to ask for a refund, they told me to plant them anyways and wait six weeks to see if they bounce back. That was not the guarantee I was expecting at all. I'm not happy with the plant quality or the response from customer service.
Recent online purchase
I recently made an online purchase from this store and let me tell you, it was a total nightmare. I placed an order on 3/10 and everything seemed good until I got an email saying my order was cancelled due to a "technical error." Ok, mistakes happen, so I decided to give them another shot and placed a new order on 3/12. Just two hours later, I got another email saying my new order was cancelled because they said my name was different. That was such a load of crap! My name was the same as before, they just didn't bother to read it correctly. And the kicker? They tried to bother me by calling me, even though I made it clear I didn't want to give my phone number due to a disability that stops me from talking on the phone. How rude can you get?
My husband loved it
We bought the seed packet box with heirloom vegetable seeds, It has the ten section, glass lid and box. it contains different vegetables such as early curled Siberian kale, yellow pear tomato, long red cayenne pepper, cucumber, beans, lettuce, eggplants, purple tomato, etc
Well i bought the seeds for my husband as he loves doing planting heirloom seeds. We actually owns a small space for this, So whenever he got time , he spends his time there . So he was happy when he put those seeds and now we are waiting to see how things will turned out
I am positive that we did great with those seeds.
Just received 2 Christmas items ordered from your catalog. BOTH, MADE IN CHINA......
NO more orders