NATALIE MILLS25 reviews
This score is based on 25 genuine reviews submitted via US-Reviews since 2020.
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Oh my goodness, I am just obsessed with this face mask! It's so cute with all the sparkly crystals on it, it makes me feel like a fashion queen. I get tons of compliments every time I wear it, plus it's really comfortable. The quality is fantastic; it doesn't even scratch my face. Even though it's a bit expensive, I definitely think it's worth it because it's so pretty. The customer service was great too, they were really nice and helpful when I had questions about shipping. Overall, I love my new face mask and I'm excited to wear it everywhere!
Face mask purchase
I bought a face mask from this brand, and let me tell you, it was amazing! The crystals were placed so beautifully, and the design was totally unique. Every time I wore it, I got tons of compliments. Plus, it was super comfy to wear for long periods of time. I was really impressed with how well-made it was. I'm definitely going to buy more stuff from this brand in the future!
Face mask with crystals
Oh my gosh, I just got the cutest face mask with sparkly crystals, and let me tell you, it's amazing! It's so shiny and makes me feel like a princess whenever I put it on. The quality is top-notch and it's really comfy too. I love how it gives my outfits that extra touch of glam. I'm already looking forward to getting more stuff from this brand!
Face mask purchase
I really liked the face mask I got from this brand. It was stylish and super comfy to wear. The fancy designs and crystals made it look extra luxurious with my outfit. I got a lot of compliments on it. The quality was top-notch, and you could tell they really cared about making it well. I was really happy with my purchase and would totally suggest this brand to anyone wanting cool accessories.
Face mask purchase
I just bought a face mask from this brand, and I have to tell you, I'm really impressed with how nice it is! The crystals give it a touch of glam, and it fits comfortably and securely. The packaging is super elegant too, making the whole experience feel luxurious. I'll definitely be checking out more accessories from this brand in the future.
Crystal face mask purchase
I bought this amazing crystal face mask from Natalie Mills, and it's just stunning. The quality is top-notch, and the design is so unique that it always gets attention. I've gotten so many compliments whenever I wear it out. Natalie Mills really knows how to blend luxury and style seamlessly. I'll definitely be buying more accessories from them in the future.
Face mask purchase
Oh my gosh, I just found the most adorable face mask at this store! It's super sparkly and fashionable, and it makes me feel like a total style queen ? Like, who would've thought face masks could be this trendy and exciting? The crystals and patterns are so gorgeous, and there are tons of choices to pick from. Can't wait to go back and get more!
Glittery Face Mask
Oh my goodness, I found this adorable sparkly face mask here and I am absolutely in love with it! The crystals sparkle so beautifully, and wearing it makes me feel like a fancy princess. It's really comfortable and fits my face perfectly. I always get lots of compliments whenever I wear it out. It's definitely my favorite accessory right now!
Glam headband
Have ordered many masks from Natalie mills. Ordered a Glam headband in ... and received it damaged. Crystals were falling off. Followed the return procedures by emailing Natalie Mills to return the item and never received a response. You have to email them because you don't even receive any receipt in the packaging when you receive your item! The return policies are outrageous, and this was a defective item and I still did not hear back from them and have not received a refund. Will not order from Natalie Mills again! Scam company! It's fine until you receive something defective and then you cannot get a response back from them.
Red hat and matching face masks
NEGATIVE!! DO NOT BUY FROM NATALIE MILLS. YANI OR THEIR MANAGEMENT TEAM WILL NOT REFUND YOU YOUR ORDER IF YOU REFUSE AN ITEM FROM A CARRIER. THEY ARE A BUNCH OF THIEVES. I HAVE CALLED AND HAVE EMAILED AND NOW THEY ARE JUST IGNORING ME WHILE THEY HAVE MY MONEY.
He Is Risen Mask
Buyer Beware! At the end of February I ordered the He Is Risen Mask. As of today, April 3rd, I still have not received the mask. I have contacted the company twice and have been told that because of the pandemic, orders are slow but mine is “on its way.” It has been “on its way” for three weeks. Their apologies are no more than empty words full of excuses. I have paid in good faith and expected that the product would be delivered in a timely manner. I have ordered through numerous sites during the pandemic and have never seen such poor service. The should change their byline from “a culture of kindness” to a “culture of indifference.” There is nothing kind about this pathetic level of service.
4 masks
I placed an order on February 17th and have not heard anything since. I've emailed and have not gotten any responses to my emails. I will not order again from this company and am currently disputing the charges.
Redf rhinestone Face mask and matching cross body bag
I purchased as a gift and asked that the receipt not be in the box. But they ignored my request. Terrible customer service.
Purchased a black and a white mask and was supposed to get a free new mask.
Purchased a black and a white mask and was supposed to get a free nude mask.
I ordered again because my first mask was such a show stopper! At least 10 people have stopped me and asked me where I got my silver mask. I was going to give two of facemasks for the holidays. unfortunately, when they arrived I have a black mask and a nude mask and no white mask. I attempted to contact the company by email since there is not a working phone number and met with no satisfaction. The woman tried to tell me that the mask was reversible. No way! That would put the rhinestones against your face and the white part of the mask is where the filter goes. I sent three emails I have gotten no satisfaction. I will no longer give out their name even though they make a quality product. They misrepresented themselves. I won’t be doing business with them if I do not hear from them and they make this right.Multiple Sequin Masks
Terrible customer service. 6 weeks to receive order and didn’t receive chain. Customer service doesn’t care. They will not respond. Charged credit card same day and six weeks to receive. Buyer beware. It’s unfortunate because they are really cute masks. Too expensive though.
Sequined masks
I ordered masks on September 16th and have not received them. I have been given the run around for 2 months. They say they r out of stock. Don’t sell something sell something don’t have and charge your customers account. I asked for a refund and they could keep the masks. No response. Will never order from this seller again! Will be contacting amazon for to report them seller. One customer in this blog said they received their GMA masks quickly but not their 2nd order. I ordered mine before the GMC offer. Great costumer service.
Masks
I ordered masks and never received them. A month later I requested a refund. Two months later I have not received a refund. BUYERS BEWARE!!!
Halloween face mask
I was sent a VIP invitation to order the Halloween mask by Janelle on October 5th. I ordered one within hours of receiving the text. Week later I was told it was on backorder. Another week goes by and it finally ships. I was supposed to get it by the 20th. Well, of course, it gets lost because of bad packaging and labeling. So I'll never receive this mask as no one seems to know where it is. This is not the first time having problems receiving orders from this company. I should have been first to have my mask shipped out but instead I had to wait, and wait and still have nothing.
2 Crystal masks 1 black white and one chocolate brown
Prescriptions on The Masks were not identically the same so I was led to believe I was getting a different type of Crystal when I wasn't and I was told one was going to be re shipped to me and then I get another email piggybacking my previous email from a different rep when I checked on it when would it ship 9 days later ! saying no that was just how the description was written...so disappointed
Black and cream crystal masks
Just received my order❤LOVE LOVE LOVE!! Great quality! Can't wait to place my next order! Thank you!
About NATALIE MILLS
Natalie Mills is a fashion and jewelry brand renowned for its distinctively designed accessories, particularly face masks, jewelry, and handbags. The brand distinguishes itself through the incorporation of crystals and intricate designs, aiming to offer products that embody luxury and style at accessible prices. Founded by South African entrepreneur Natalie Mills, the company has positioned itself within the fashion industry by emphasizing both aesthetic appeal and practicality in its product lines. Although the exact date of establishment is not specified, Natalie Mills has gained prominence in the fashion accessories market over recent years, notably during the COVID-19 pandemic, when the brand successfully pivoted to producing stylish, embellished face masks, thereby gaining further visibility and expanding its customer base.
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Last update: November 2024

Review with most votes
EQUINED FACE MASK - Black × 1
I could not belive how fast this was shipped very impressed, I have ordered mast months ago and still have not got them however i got this order in 7 days very excited, thank you! Read onBy: jenea whitcomb