NATALIE MILLS

Reviews, complaints and customer experiences (17)

Finding a place dedicated to women and that is in particular those accessories which truly define your personality, is tough job.. i find that troubling.. I stay online a lot being a writer.. I love to buy great accessories like jewels, wearing, pendants, key rings, bags, rings, bracelets.. but more of the so called branded places not much have variety. they are good but not variety... not much dedicated website I found.. but Naratile Mills.
I bought a watch and so many cool stuff.
I suggest every woman to just drop by here because this place is addictive.. I mean so much there is explore and find stuff.
Loved it.

I could not belive how fast this was shipped very impressed, I have ordered mast months ago and still have not got them however i got this order in 7 days very excited, thank you!

Just received my order❤LOVE LOVE LOVE!! Great quality! Can't wait to place my next order! Thank you!

NEGATIVE!! DO NOT BUY FROM NATALIE MILLS. YANI OR THEIR MANAGEMENT TEAM WILL NOT REFUND YOU YOUR ORDER IF YOU REFUSE AN ITEM FROM A CARRIER. THEY ARE A BUNCH OF THIEVES. I HAVE CALLED AND HAVE EMAILED AND NOW THEY ARE JUST IGNORING ME WHILE THEY HAVE MY MONEY.

Buyer Beware! At the end of February I ordered the He Is Risen Mask. As of today, April 3rd, I still have not received the mask. I have contacted the company twice and have been told that because of the pandemic, orders are slow but mine is “on its way.” It has been “on its way” for three weeks. Their apologies are no more than empty words full of excuses. I have paid in good faith and expected that the product would be delivered in a timely manner. I have ordered through numerous sites during the pandemic and have never seen such poor service. The should change their byline from “a culture of kindness” to a “culture of indifference.” There is nothing kind about this pathetic level of service.

I placed an order on February 17th and have not heard anything since. I've emailed and have not gotten any responses to my emails. I will not order again from this company and am currently disputing the charges.

I purchased as a gift and asked that the receipt not be in the box. But they ignored my request. Terrible customer service.

Purchased a black and a white mask and was supposed to get a free nude mask.
I ordered again because my first mask was such a show stopper! At least 10 people have stopped me and asked me where I got my silver mask. I was going to give two of facemasks for the holidays. unfortunately, when they arrived I have a black mask and a nude mask and no white mask. I attempted to contact the company by email since there is not a working phone number and met with no satisfaction. The woman tried to tell me that the mask was reversible. No way! That would put the rhinestones against your face and the white part of the mask is where the filter goes. I sent three emails I have gotten no satisfaction. I will no longer give out their name even though they make a quality product. They misrepresented themselves. I won’t be doing business with them if I do not hear from them and they make this right.

Terrible customer service. 6 weeks to receive order and didn’t receive chain. Customer service doesn’t care. They will not respond. Charged credit card same day and six weeks to receive. Buyer beware. It’s unfortunate because they are really cute masks. Too expensive though.

I ordered masks on September 16th and have not received them. I have been given the run around for 2 months. They say they r out of stock. Don’t sell something sell something don’t have and charge your customers account. I asked for a refund and they could keep the masks. No response. Will never order from this seller again! Will be contacting amazon for to report them seller. One customer in this blog said they received their GMA masks quickly but not their 2nd order. I ordered mine before the GMC offer. Great costumer service.

I ordered masks and never received them. A month later I requested a refund. Two months later I have not received a refund. BUYERS BEWARE!!!

I was sent a VIP invitation to order the Halloween mask by Janelle on October 5th. I ordered one within hours of receiving the text. Week later I was told it was on backorder. Another week goes by and it finally ships. I was supposed to get it by the 20th. Well, of course, it gets lost because of bad packaging and labeling. So I'll never receive this mask as no one seems to know where it is. This is not the first time having problems receiving orders from this company. I should have been first to have my mask shipped out but instead I had to wait, and wait and still have nothing.

Prescriptions on The Masks were not identically the same so I was led to believe I was getting a different type of Crystal when I wasn't and I was told one was going to be re shipped to me and then I get another email piggybacking my previous email from a different rep when I checked on it when would it ship 9 days later ! saying no that was just how the description was written...so disappointed

It has been over two weeks. Asked for a refund. Told not possible because was almost ready to ship. Now I have shipping tracking. Still only says label created. 4 days later. Paying over $45 dollars and horrible customer service, still waiting...... Would highly NOT recommend. Far too expensive for 2 masks. By the time I receive them, virus might be gone!