Neon Champ26 reviews
This score is based on 26 genuine reviews submitted via US-Reviews since 2023.
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I like it — it changes the vibe of my place. I bought it after moving and wanting something to make the room feel less empty, and it works for movie nights or when I need a little extra focus working. Not perfect — slightly brighter than expected and the cord’s short, but still worth it.
Took forever, but decent
Wasn't sure at first — paid and then heard nothing for weeks, so I expected a runaround. I messaged them a couple times to speed it up and got slow replies saying "in production." It finally showed up two weeks late; I used it right away and, weirdly, it's solid and exactly what I needed. Still annoyed about the wait and silence, but the sign surprised me.
Greenhouse glow
I spotted their signs on Instagram and thought my wife would love one for her greenhouse. The LED feels solid and gives a warm, soft glow that lifts the space. Delivery was on time, but the transformer flaked — customer service sent a free replacement fast. Happy with how it looks and easy it was to hang, will buy again.
Not worth it, sign okay
Not worth it — the sign itself looked fine but the font ruined it, so overall I wouldn't buy again. I ordered it last month for my garage and at first glance it seemed crisp, but "drunk" read like "drunle" because of the type. Customer service kinda blamed me for choosing that font and then offered a remake with a tiny 10% off. Weirdly the colors were good though.
Just the right glow
I hung this neon up in my studio last weekend and, honestly, I loved how it changed the vibe immediately. Instructions were simple, plugged it in in minutes and the glow is soft—not harsh—kind of warm and chill. It feels sturdy too, not cheap plastic. Didn't expect it to suit the room so well, pretty happy with the buy. Glad it exceeded expectations.
New porch pride
the mockup on the site was spot on, so no surprises. Packaging was solid, no dings. Not perfect — one corner had a tiny scuff — but overall really happy for the price.
Refund pinged, I finally chilled
I was staring at my phone on a bus, realizing I'd messed up the sign text. Customer chat told me to try again tomorrow; I did, then was told I waited too long. Annoying. After a few more calls they said they'd refund, then shipped a wrong item, but finally the refund hit my card and someone apologized. That ping of money landing is when I relaxed — satisfying. I've had worse with other shops
Good indoor neon option
I actually saw one of these at a buddy's coffee shop before ordering three for our store. Packaging and shipping were better than I expected, and the signs look nicely made. One had a connection issue, but the seller swapped it out quickly, which I appreciated. A coworker had recommended them, too. Keep in mind these are LED "neon" copies — they look great indoors but aren't super bright outside. All in all I'm satisfied; would recommend for indoor decor, just don't expect billboard-level light.
Pretty disappointing
will they hold up? Ordered anyway. First set had a dead letter, after eight emails they sent a replacement, but that one also had a dark letter and heavy scratches. The packaging was absurd to open. Concept was great for Christmas decor, but the execution ruined it; had to toss both.
Almost there but not quite
I opened the box on a rainy Tuesday thinking hey, perfect Christmas gift — the neon itself looked nice, colors were right and nothing was smashed, so that was a relief. Then I noticed a US power cord and the wall-hanging kit I paid £12 for was missing, so of course I couldn't even plug it in to test. Emailed support and tried the chat/forum — felt like shouting into a void, really pointless. So I had to ditch the plan and rework the present. Glad it wasn’t damaged, but honestly it’s been a frustrating hassle.
Nice sign, shaky handling
company is India-based (not UK/US as the site implies), I had to push for a tracking number, which only arrived the next business day and came with a 'production delay' excuse. I waited a week past the estimated window with no replies to emails, a support ticket, or Facebook messages. Tip: ask for tracking early and expect delays. It's usable, just frustrating.
Early arrival, solid service
quick replies, sent several mockups when I kept changing ideas, and they didn't get annoyed, which is a plus. Packaging was solid; box arrived intact and the sign already looked neat before plugging in. Once lit, it looked better than the photos I had in my head. It was a gift for my dad's lake house and he was properly surprised — worth it. Small hiccup: I tried to upload a photo to show how it hangs and got an error, so you'll have to take my word for it. If you care about clear communication and being done before the deadline, NeonChamp is reliable. I'd use them again, though maybe ask for a specific delivery day next time (just to be home).
Pretty sign, crappy follow-up
So, funny thing — the sign arrived looking exactly like I sketched in my head, and delivery was actually on time, nicely wrapped. I was honestly pleased for a while. Then, about six months later the light just stopped — like it gave up mid-performance. I called customer service a few times and kept getting bounced to voicemail or someone who didn’t know the product. They claim 24/7 support but it feels outsourced and...ghosted. I’ve emailed a bunch, no real replies, and there’s supposedly a warranty so that’s frustrating. Compared to other companies I’ve dealt with, the art quality wins, the delivery was solid, but the support really drags it down. Glad the piece looks great, just wish help was easier to get.
Unexpected relief on the home stretch
I needed this LED sign for our wedding — we were juggling a move and my back was acting up, so I wanted something simple and not another headache. I paid for the hanging kit; listing said wall mount was included. When the box came there was no hardware. I emailed and waited. Answers came slowly and mixed. At one point they said they'd refund and send the kit, then they said the refund meant no kit, then suddenly they said they'd ship it. It was a mess. The weird part — and the reason I'm kind of glad — is that two days before the wedding a padded envelope showed up with the mount, spare screw, and a note. That made me breathe. Service was messy, but the kit worked and saved the day.
Neon saved our set
I didn’t expect to get so wrapped up in a neon sign, but there I was—right before our first live episode—panicking over a tiny proof detail I’d missed. I first spotted NeonChamp on Instagram and a colleague had tipped me off, so I sent Kingston a hurried message. He was calm, practical, and actually helped me rework the design until it fit the set perfectly — that willingness to collaborate was huge. The final sign looks great, the lighting is even, and it feels solid. The price wasn't cheap but fair, and delivery was quicker than I expected. Was I relieved? Absolutely. I’ll be recommending them to other podcasters.
That little office glow
the hanging kit and wall mount were missing, and that was annoying since I’d paid for both. Customer service did refund me quickly and after a bit of back-and-forth they also agreed to send the missing hardware, which I appreciated. It took longer than I wanted and sometimes I had to chase them down, but when the pieces finally arrived I slapped the sign on the wall and it transformed the space — instantly. It’s not perfect (communication could be better, and the wait was frustrating) but overall I’m happy with how it performs in daily use. Makes early mornings at the desk a little brighter and guests too.
Not the cheapest, but not a total trainwreck
don’t expect them to beat every price, but the sign I ended up with wasn’t garbage. I reached out when I needed a neon-style sign for my home studio and my first reaction was honestly, wow — that quote was way higher than others. They kept emailing and calling, which annoyed me, and at first I thought “great, another hard sell.” So yep, I was skeptical — big time. I told them I had cheaper quotes and they said they’d match any price. That sounded great, but then they started asking for the exact quote, details about the materials and the kind of lighting. Felt like fishing for an excuse to refuse the match, which made me want to walk away. I almost did. But I sent the info anyway because I was curious how they’d handle it. Their reply was blunt: the other price was below their cost, so they couldn’t match it. Frustrating, but at least they were honest about the margin — not the “we’ll match” I wanted, but transparency is something, right? I decided to give them a shot because I liked the design options and their materials actually looked legit in photos. Ordering was a little clunky and communication had a few pauses, and delivery took longer than I liked (customs and shipping delays were a real thing). When the sign finally arrived it was better built than I feared — not perfect, but solid for the price I paid. So, moral: if you’re hunting the absolute best bargain, skip them. If you want decent quality, can tolerate slow shipping, and don’t mind pushing for clarity, they’re usable.
Quick turnaround saved our launch
their rush option is what sold me, and that’s what I want to talk about.
Custom LED neon sign purchase
I just bought a personalized LED neon sign from this company, and I am thrilled with how everything turned out. The whole process was smooth and quick, starting from the website being easy to use for customizing my sign exactly how I wanted it. The customer service folks were great, too - they knew what they were talking about and answered all of my questions right away. The actual sign itself was even better than I expected; it looked amazing in person, way better than it did on the website. Overall, I am really happy with my purchase and would definitely recommend this company to anyone looking for a custom LED neon sign.
Neon sign purchase
I bought the coolest neon sign for my room and it's seriously awesome! The colors are so bright and it totally makes my room look amazing. Whenever my friends come over, they're always jealous of it.
About Neon Champ
Neon Champ is a leading provider of custom LED neon signs in the USA, focusing on quality, affordability, and customer satisfaction. Founded by experienced professionals, the company has quickly become a trusted name in the industry. Neon Champ's commitment to excellence is reflected in their positive customer reviews. Their core values center around customer satisfaction, product quality, and innovation. They prioritize using energy-efficient LED lights to create high-quality products while minimizing waste. Neon Champ offers a wide range of customizable neon signs, pre-made designs, and neon signs for bars and restaurants. Their efficient customer service and customer-friendly returns policy contribute to the overall positive perception of the company. Customers express satisfaction with the quality and functionality of Neon Champ's products, highlighting their attention to detail and craftsmanship. Overall, Neon Champ is viewed as a trustworthy company dedicated to delivering quality products and exceptional customer service. Share your experience with Neon Champ to help others make informed decisions and contribute to a thriving consumer community.
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Categories Neon Champ
Online Shop | Home and Garden | Electronics | Multimedia & Magazines
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Last update: October 2025
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Review with most votes
Custom LED neon sign
I gotta say, the custom LED neon sign I got from this company is legit awesome! It totally elevates the vibe in my room and gives off that cool aesthetic I've been going fo... Read onBy: alva