Neon Champ39 reviews
This score is based on 39 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Product works, billing doesn’t
the item itself works great, but the whole billing and support side is a mess. I ordered it couple weeks ago and used it right away — first impression was pretty good. Then FedEx emailed about a £43 import charge (they chased it end of 2025) and I thought it was a scam. Now a demanding letter landed at a friend’s house. I’ve emailed twice and DM’d on IG, no reply.
Decent sign, clumsy support
I bought the Neon Champ after seeing it on a home-decor forum and even told a friend to check it out. The sign looks fine once it’s on, but the controller had hiccups and customer support took ages to respond — a real hassle to sort a replacement. Works mostly, not flawless, so don’t expect smooth service.
custom neon sign
THE product we received yesterday is not as per degin. The characters which we design are shown in ... sizes and what we received was a big acrylic flass board with small characters. i have attached pic which shows wrong ratios of charachters as compared to height. if you see in this design then it is shown that the height will be around 26 inches. So if we take in the space occupied by characters then it is more than 50 % so that means that each character height should be atleast 7 inches and that is what we expexted. but what we received yesterday was charcter size of only 4-5 inches. why dont you show correct chacter height in correct ratio in comparoson to height og acrylic sheet.
Finally some closure
After a scam, relieved when they finally returned my money
Quiet win
Opened it—knew it worked, not perfect.
Pretty decent, minor gripe
Product solid, delivery slow — mildly annoyed though.
Dot-ca puzzler
Right when I opened it I thought 'meh, not Canadian?'—but it worked great, so heads up, check labels first.
Almost skipped it
Was skeptical when my buddy sent the link, but when package arrived quick and neat I was sold
Calm under crunch
They were calm under a crunch — adjusted designs fast, put up with my tiny changes, kind of really reassuring; would hire again, honestly.
Mixed bag, honestly
Not great — disappointed. Two signs okay, but one already dead and another falling apart out of the box; remote didn't work and I’ve had no reply. Glad one works
Almost returned it
I almost returned it — worried the remote was busted after I posted a complaint. Turns out the sign works fine and they fixed the remote issue (support actually helped). I’ve bought from them before, so this felt like another solid buy.
Exactly what I expected
check the cord length. Glad it matched what I wanted.
Worth it, with patience
I liked the product when it arrived — nice quality, surprised me. Shipping was messy though; I was told a delivery date and it showed up late because production was delayed overseas. Customer support was slow but polite when I finally reached them. Would order again, allow more time and ask for updates.
Neon did the trick
I like it — it changes the vibe of my place. I bought it after moving and wanting something to make the room feel less empty, and it works for movie nights or when I need a little extra focus working. Not perfect — slightly brighter than expected and the cord’s short, but still worth it.
Took forever, but decent
Wasn't sure at first — paid and then heard nothing for weeks, so I expected a runaround. I messaged them a couple times to speed it up and got slow replies saying "in production." It finally showed up two weeks late; I used it right away and, weirdly, it's solid and exactly what I needed. Still annoyed about the wait and silence, but the sign surprised me.
Greenhouse glow
I spotted their signs on Instagram and thought my wife would love one for her greenhouse. The LED feels solid and gives a warm, soft glow that lifts the space. Delivery was on time, but the transformer flaked — customer service sent a free replacement fast. Happy with how it looks and easy it was to hang, will buy again.
Not worth it, sign okay
Not worth it — the sign itself looked fine but the font ruined it, so overall I wouldn't buy again. I ordered it last month for my garage and at first glance it seemed crisp, but "drunk" read like "drunle" because of the type. Customer service kinda blamed me for choosing that font and then offered a remake with a tiny 10% off. Weirdly the colors were good though.
Just the right glow
I hung this neon up in my studio last weekend and, honestly, I loved how it changed the vibe immediately. Instructions were simple, plugged it in in minutes and the glow is soft—not harsh—kind of warm and chill. It feels sturdy too, not cheap plastic. Didn't expect it to suit the room so well, pretty happy with the buy. Glad it exceeded expectations.
New porch pride
the mockup on the site was spot on, so no surprises. Packaging was solid, no dings. Not perfect — one corner had a tiny scuff — but overall really happy for the price.
Refund pinged, I finally chilled
I was staring at my phone on a bus, realizing I'd messed up the sign text. Customer chat told me to try again tomorrow; I did, then was told I waited too long. Annoying. After a few more calls they said they'd refund, then shipped a wrong item, but finally the refund hit my card and someone apologized. That ping of money landing is when I relaxed — satisfying. I've had worse with other shops
About Neon Champ
Neon Champ is a leading provider of custom LED neon signs in the USA, focusing on quality, affordability, and customer satisfaction. Founded by experienced professionals, the company has quickly become a trusted name in the industry. Neon Champ's commitment to excellence is reflected in their positive customer reviews. Their core values center around customer satisfaction, product quality, and innovation. They prioritize using energy-efficient LED lights to create high-quality products while minimizing waste. Neon Champ offers a wide range of customizable neon signs, pre-made designs, and neon signs for bars and restaurants. Their efficient customer service and customer-friendly returns policy contribute to the overall positive perception of the company. Customers express satisfaction with the quality and functionality of Neon Champ's products, highlighting their attention to detail and craftsmanship. Overall, Neon Champ is viewed as a trustworthy company dedicated to delivering quality products and exceptional customer service. Share your experience with Neon Champ to help others make informed decisions and contribute to a thriving consumer community.
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Categories Neon Champ
Online Shop | Home and Garden | Electronics | Multimedia & Magazines
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Last update: April 2026
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Review with most votes
Custom LED neon sign purchase
I just got a custom LED neon sign from this company and I gotta say, I am super happy with how everything turned out. The whole process was smooth and quick, from beginning to e... Read onBy: marcelina