Neon Champ37 reviews
This score is based on 37 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Stuck in limbo
Moving, bad back—needed this. Still no delivery; customer service vague, called twice, sort of hopeful.
Dot-ca puzzler
Right when I opened it I thought 'meh, not Canadian?'—but it worked great, so heads up, check labels first.
Almost skipped it
Was skeptical when my buddy sent the link, but when package arrived quick and neat I was sold
Calm under crunch
They were calm under a crunch — adjusted designs fast, put up with my tiny changes, kind of really reassuring; would hire again, honestly.
Mixed bag, honestly
Not great — disappointed. Two signs okay, but one already dead and another falling apart out of the box; remote didn't work and I’ve had no reply. Glad one works
Printed in a flash
I first ordered from them last winter for some event stuff. Site was simple, prices were decent, and the prints came faster than I expected. Kind of relieved, honestly, with small quirks.
Almost returned it
I almost returned it — worried the remote was busted after I posted a complaint. Turns out the sign works fine and they fixed the remote issue (support actually helped). I’ve bought from them before, so this felt like another solid buy.
When it clicked
felt relieved after a week my charts matched their data and support actually replied fast. Platform’s easy, reliable — I told a buddy to try it; quick tip: use the demo first.
Exactly what I expected
check the cord length. Glad it matched what I wanted.
Morning box surprise
Opened the box while making coffee and honestly it made my morning. The build is top-notch and it's become my go-to for daily home office use and quick errands. Not perfect — shipping dragged on longer than I hoped — but the price and reliability make me a repeat buyer. Would've liked clearer delivery estimates.
Worth it, with patience
I liked the product when it arrived — nice quality, surprised me. Shipping was messy though; I was told a delivery date and it showed up late because production was delayed overseas. Customer support was slow but polite when I finally reached them. Would order again, allow more time and ask for updates.
Neon did the trick
I like it — it changes the vibe of my place. I bought it after moving and wanting something to make the room feel less empty, and it works for movie nights or when I need a little extra focus working. Not perfect — slightly brighter than expected and the cord’s short, but still worth it.
Took forever, but decent
Wasn't sure at first — paid and then heard nothing for weeks, so I expected a runaround. I messaged them a couple times to speed it up and got slow replies saying "in production." It finally showed up two weeks late; I used it right away and, weirdly, it's solid and exactly what I needed. Still annoyed about the wait and silence, but the sign surprised me.
Greenhouse glow
I spotted their signs on Instagram and thought my wife would love one for her greenhouse. The LED feels solid and gives a warm, soft glow that lifts the space. Delivery was on time, but the transformer flaked — customer service sent a free replacement fast. Happy with how it looks and easy it was to hang, will buy again.
Not worth it, sign okay
Not worth it — the sign itself looked fine but the font ruined it, so overall I wouldn't buy again. I ordered it last month for my garage and at first glance it seemed crisp, but "drunk" read like "drunle" because of the type. Customer service kinda blamed me for choosing that font and then offered a remake with a tiny 10% off. Weirdly the colors were good though.
Just the right glow
I hung this neon up in my studio last weekend and, honestly, I loved how it changed the vibe immediately. Instructions were simple, plugged it in in minutes and the glow is soft—not harsh—kind of warm and chill. It feels sturdy too, not cheap plastic. Didn't expect it to suit the room so well, pretty happy with the buy. Glad it exceeded expectations.
New porch pride
the mockup on the site was spot on, so no surprises. Packaging was solid, no dings. Not perfect — one corner had a tiny scuff — but overall really happy for the price.
Refund pinged, I finally chilled
I was staring at my phone on a bus, realizing I'd messed up the sign text. Customer chat told me to try again tomorrow; I did, then was told I waited too long. Annoying. After a few more calls they said they'd refund, then shipped a wrong item, but finally the refund hit my card and someone apologized. That ping of money landing is when I relaxed — satisfying. I've had worse with other shops
Good indoor neon option
I actually saw one of these at a buddy's coffee shop before ordering three for our store. Packaging and shipping were better than I expected, and the signs look nicely made. One had a connection issue, but the seller swapped it out quickly, which I appreciated. A coworker had recommended them, too. Keep in mind these are LED "neon" copies — they look great indoors but aren't super bright outside. All in all I'm satisfied; would recommend for indoor decor, just don't expect billboard-level light.
Pretty disappointing
will they hold up? Ordered anyway. First set had a dead letter, after eight emails they sent a replacement, but that one also had a dark letter and heavy scratches. The packaging was absurd to open. Concept was great for Christmas decor, but the execution ruined it; had to toss both.
About Neon Champ
Neon Champ is a leading provider of custom LED neon signs in the USA, focusing on quality, affordability, and customer satisfaction. Founded by experienced professionals, the company has quickly become a trusted name in the industry. Neon Champ's commitment to excellence is reflected in their positive customer reviews. Their core values center around customer satisfaction, product quality, and innovation. They prioritize using energy-efficient LED lights to create high-quality products while minimizing waste. Neon Champ offers a wide range of customizable neon signs, pre-made designs, and neon signs for bars and restaurants. Their efficient customer service and customer-friendly returns policy contribute to the overall positive perception of the company. Customers express satisfaction with the quality and functionality of Neon Champ's products, highlighting their attention to detail and craftsmanship. Overall, Neon Champ is viewed as a trustworthy company dedicated to delivering quality products and exceptional customer service. Share your experience with Neon Champ to help others make informed decisions and contribute to a thriving consumer community.
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Categories Neon Champ
Online Shop | Home and Garden | Electronics | Multimedia & Magazines
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Last update: November 2025
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Review with most votes
Custom LED neon sign
I gotta say, the custom LED neon sign I got from this company is legit awesome! It totally elevates the vibe in my room and gives off that cool aesthetic I've been going fo... Read onBy: alva