Otticanet Reviews

: 16
88% Would buy here again

Most relevant positive review

  2024-03-21
Quick and efficient service
I recently bought something from this website and it was a pretty good experience. They didn'...Read on
Haley

Most relevant negative review

  2022-08-17
Sunglasses
I ordered a pair of sunglasses but received a totally different color than I wanted. I have been ...Read on
Scott

Review with most votes

  2020-03-21
COOL !
I usually dont like wearing glasses but damn this one is a seriously cool one. They have really a...Read on
Gloria Blake

Reviews (16)

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    Quick and efficient service

    I recently bought something from this website and it was a pretty good experience. They didn't have the item I wanted originally, but the customer service people let me know right away by email. They gave me the option to get a refund or pick something else, which I thought was pretty straightforward and cool.<br><br> I chose another item and it came in the mail quickly and without any problems. The package was packed securely, and the product was just like how they described it on the website. Overall, I was happy with the service I got from them. <br><br> Thanks for being so quick and helpful!


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    Purchased glasses online

    I just got a new pair of glasses online and even though they took forever to arrive after I paid a pretty penny for them, I was starting to get frustrated. But once they finally came, I was happy with how nice they were. They seemed legit and were really well put together. Unfortunately, the coating on the lenses started to look messed up after it got really hot out. I contacted Otticanet's customer service about it, and they were amazing. They sent me a new pair of lenses right away. Their professionalism and customer service really impressed me. So if you're thinking about buying from them, I say go for it.


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    COOL !

    I usually dont like wearing glasses but damn this one is a seriously cool one. They have really awesome collection which actually suit different faces, i bought three sunglasses from here, two for me and one for my sister. We loved it and the shades are really good . the colors suit our skin color and fit us perfectly there are some good discounts which make the buying much affordable and i like it . There are good quality frames and the customer care helped us to return the one which got not that great without much hassle.
    The quality is good and suits the standard in a limited budget too. Its good overall


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    Glasses purchase

    I just wanted to share how amazing the glasses I bought from this store were! They were exactly what I wanted, great quality, and matched the online description perfectly. The whole ordering process was super easy, and I loved that they kept me in the loop on my order status, especially since I needed prescription lenses. Can we talk about how fast the delivery was? I was shocked at how quickly I got my glasses! The prices were fair, and I really feel like I scored a good deal on such a top-notch product. I'll definitely be shopping here again in the future.


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    Sunglasses purchase

    As someone who keeps coming back to this online store, I gotta say the sunglasses they offer are just top-notch. They're not only beautiful, but also incredibly well-designed. With such a wide range of brands to choose from, there really is something for everyone, no matter what your style or preference is. And you can trust that you're getting the real deal with these sunglasses - they're always top quality, which gives me some real peace of mind whenever I buy a new pair.


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    Sunglasses purchase

    I've bought a bunch of sunglasses from Otticanet and I gotta say, their customer service and product quality always impress me. One time, the model I wanted was sold out but their customer service team quickly let me know. They gave me the choice to pick another model or wait for the one I wanted to come back in stock. It was cool that they were upfront and wanted to make sure I was happy with my purchase. Overall, Otticanet has been great and I wouldn't hesitate to suggest them to anyone in need of some good eyewear.


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    Ordered my 5th pair yesterday

    I just ordered my 5th pair of sunglasses yesterday and let me tell you, this website is the bomb! They ship super quick and always have what you need in stock. Other places like ez contact are the worst - they never have anything in stock and make you wait forever just to end up canceling your order. Ordering here is a breeze and the best part is, out of the 5 times I've ordered, I never had to contact customer service for anything. It's always a smooth, stress-free, and pleasant experience. Thanks a bunch!


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    Sunglasses return

    I just had to send back some sunglasses I bought from Otticanet because they weren't really what I wanted. Even though I was kind of bummed they didn't meet my expectations, I was actually impressed with how quick and smooth Otticanet handled everything. Their customer service crew made it super easy for me to start the return process, and I got my money back in no time. Their professionalism and quick responses really made me feel good about being a customer there.


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    New glasses that are super cool

    I was so nervous about buying glasses online because of a bad experience I had before. But let me tell you, this place is amazing! They shipped my glasses crazy fast, the prices are fantastic, and they even refunded me when I accidentally ordered two pairs. They also helped me dodge some extra costs on taxes and duties. The only bummer was that the packaging was a little janky, but luckily my glasses were perfectly fine.


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    Valentine's Day sunglasses

    I found these really awesome sunglasses for my mom for Valentine's Day at this place and it was seriously a breeze! They were much cheaper than at the store and they even came all the way from Italy which I thought was pretty neat. They had all the features I was looking for and the best part was how quickly they arrived. Top-notch service for sure, I'm definitely coming back to shop here again!


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    Balenciaga shades

    I saw these sunglasses on a celebrity and just had to order them. I was so happy when they showed up much sooner than I thought they would. The sunglasses are seriously gorgeous and I'm super excited to wear them out. I don't understand how anyone could have a bad time with this company, my experience was amazing! I'll definitely be shopping here again.


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    Sunglasses for London event

    I just got these sunglasses online for a trip to London and gotta say, the service was top-notch. The team really came through for me, making sure I got my sunglasses before I flew out. They were on it the whole time and even gave me backup options just in case. I really liked how they problem-solved and were so friendly. Big thanks to the team for making my experience so great!


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    Ray Ban clip-on sunglasses

    I ordered some clip-on sunglasses online because I lost my regular prescription ones. They got here really quickly in Glasgow, Scotland, and I'm thrilled because I really need sunglasses for driving, even in dreary Scotland! These clip-ons are just right for my Ray Bans and I'm confident they're the real deal.


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    My pink sunglasses

    When I got my sunglasses, I was pumped because the packaging was super cute! But man, I was totally bummed when I realized they were turning my hair pink every time I wore them. I even had my BFF try them out and she had the same issue. It was a letdown because they looked so cute, but they just didn't mesh well with my hair color. Ugh, total bummer!


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    Sunglasses

    I ordered a pair of sunglasses but received a totally different color than I wanted. I have been trying to reach the company to request an immediate replacement and have not received any updates to this request for several days. I have e-mailed and left three voicemails and no response. I would not buy again from this organization. I am proceeding with disputing charge with charge card company.


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    Tom Ford Eyeglasses

    On Feb-01-2021 I bought a pair of Tom Ford eyeglasses for US$ 250,51.

    In the same day they sent me an e-mail suggesting me to change for another color available at that time, witch I didn't like it.

    A few days later my order (dark Havana color) was canceled and the money refunded to my credit card.

    On Feb-27-2021 I was charged again (US$ 250,51) on my credit card and then I sent an e-mail to Otticanet asking for a new refund, which by this date ( Mar-05-2021) I didn't get an answer.

    I'm very frustrated with their service and still waiting for an answer and refund.

    So, my advice is, think twice about buying from this company.


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