Portable Hookahs - Overall Rating based on 20 reviews

95% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-30
Truva Mini and GPen Elite II p
My experience with Portable Hookahs was amazing. The customer service, especially from Phil, was ...Read on
retta

Review with most votes

  2019-09-30
The vape are good but the serv
The ordered the vape few months ago. i like the vape pen. However, i am not very good with the s...Read on
Thea Jason

Reviews (20)

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    Truva Mini and GPen Elite II purchases

    My experience with Portable Hookahs was amazing. The customer service, especially from Phil, was exceptional. I was really impressed with how quickly and informatively they responded to my texts and emails. My products arrived even sooner than I expected, and the prices were much better than other places. The discounts were great, making it an easy choice to shop here. I got a Truva Mini for my son's birthday and a GPen Elite II for myself, and both have been fantastic in terms of quality and performance. I can't thank Phil and his team enough for their excellent customer service. I'm a happy customer and will definitely be back for more purchases and will happily recommend this place to others. Thank you, Phil and team, for your exceptional service and for going the extra mile to make sure customers are happy.


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    Great customer service

    My experience was great overall. There were a few bumps in the road with my order, but the communication and support I got were really awesome. The company let me know about an item that was out of stock and suggested a good alternative. And when my order showed up missing some stuff, they fixed it right away when I reached out. They went above and beyond, and their quick responses totally surprised me. Plus, the shipping was super fast. I'll definitely shop with them again.


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    Da Vinci Classic Hookah

    I recently bought a Da Vinci Classic hookah from this company, but it turned out to be out of stock and discontinued. The customer support team really came through for me though! They gave me four other options to choose from, two of which were more expensive, but at no extra cost to me. I picked one, gave them my address in Greece but written in Greek letters. Unfortunately, USPS couldn't handle the non-Roman letters, so they sent the item back. After giving my address in Roman letters, they quickly shipped the item again with a new tracking number. It showed up a few days later. We had a good back and forth through emails during the whole ordeal, with each one getting a helpful response the next working day.


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    Hookah purchase

    This company was awesome with their fast shipping that totally blew me away! I ordered a hookah and got it super quick, all thanks to their speedy delivery service. Plus, the customer service team was really helpful and always responded to my questions. I totally recommend this company to anyone looking for a hookah or any related products.


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    Hookah purchase

    I bought a hookah from this place and was kind of bummed when I found out they didn't have the one I wanted in stock. But then the customer service crew hit me up in a few different ways and hooked me up with a better version at no extra cost. The hookah showed up in just two days, a whole day before I thought it would. There were some problems with it when it got here, but the team at this place was quick to get in touch with the company and fix everything up. All in all, I'm super happy with my buy and the help I got.


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    Portable vaporizer purchase

    I just got myself a portable vaporizer and let me tell you, the customer service was top-notch! I don't really know much about all the new vape tech, so I was super appreciative of the rep who took the time to guide me to the perfect one. Seriously, it was one of the best online shopping experiences I've had in a long time.


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    Vaporizer purchase

    I just got a new vaporizer from this company and let me tell you, it was a great experience. The guy I talked to, Phil, really went out of his way to make sure everything went smooth, even when my bank was acting up. He made the whole process super easy, especially since I had limited payment options. I was really impressed with how helpful he was and I'll definitely be coming back for all my vapor needs.


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    Online order

    I was just so impressed with how professional and efficient my online order experience was. Seriously, from beginning to end, they handled everything so well. And get this - I didn't run into any problems at all! That hardly ever happens when you're shopping online these days. Major props to the team for really raising the bar. I can't even believe how great the service was.


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    Vape purchase

    Man, I just have to say, shopping at Portable Hookahs was amazing! Their website was super easy to use and I found the perfect vape in no time. They have a ton of options to choose from, so you can really customize it to your liking. The staff there are awesome, super knowledgeable about vapes, and they don't push you to make a purchase. The prices are really reasonable too, you get a lot for your money. And the cherry on top? If you spend enough, you get free shipping. Trust me, Portable Hookahs is the place to be!


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    Defective Puffco Peak Pro

    I'm bummed because the Puffco Peak Pro I bought from Portable Hookahs online came broken. The battery won't keep a full charge and dies after just a few uses, so I can't really use it. Even though Portable Hookahs usually won't take back used stuff, I was able to use Puffco's warranty to get a replacement for the faulty item. But that meant I had to send my Peak Pro to Puffco and wait forever for them to check it out before sending me a new one. It's been a real letdown and hassle dealing with this whole situation.


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    Classic Volcano Vaporizer

    I just bought a Classic Volcano Vaporizer from this site and I gotta say, I'm super impressed with both the product and the service. The price was unbeatable and the shipping was crazy fast. The vaporizer came in perfect condition and works great. Plus, they threw in a bunch of brown shipping paper that my cat is obsessed with. He's been playing with it nonstop. Thanks for the awesome shopping experience!


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    Hookah purchase for specific needs

    I recently bought a hookah from Portable Hookahs that was customized to fit my needs, and let me tell you, the customer service was amazing. When I first reached out to ask about their products, the team at Portable Hookahs really went out of their way to help me out. They took the time to answer all of my questions and gave me all the info I needed to make a smart choice. And let me tell you, not only did they give me great customer service, but the products I bought were even better than I expected. I'm super happy with my experience at Portable Hookahs and I will definitely be coming back for all my hookah needs.


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    Puffco Peak Pro

    I recently ordered a Puffco Peak Pro, but ran into some trouble when USPS delivered it to the wrong address. Thankfully, Portable Hookahs really came through for me. Their customer service team was super responsive and worked hard to make sure I got a replacement through their insurance provider. I was really impressed by how committed they were to fixing the problem. I definitely recommend Portable Hookahs for all your hookah needs.


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    Hookah order

    I got this hookah and someone hit me up about a change in my order. Can you believe it wasn't a robot? A real live person actually reached out! We went back and forth a few times and they were super helpful. I was totally shocked by the personal touch, I'll for sure be coming back to shop here.


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    Puffco Proxi

    I recently bought the Puffco Proxi from this website and let me tell you, I am super happy with my experience. They not only had the best price I could find for this product, but their discount code helped me save even more money. Ordering was easy peasy, and their customer service was amazing. I had a few questions before I bought it, and the team got back to me right away with all the info I needed. The prices were surprisingly competitive compared to other online stores. Plus, the delivery was crazy fast. I got my order in no time and it was packaged securely. Overall, I totally recommend this website to anyone looking for a Portable Hookahs product.


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    Replacement product due to out of stock item

    I ordered something specific, but it was out of stock. I was bummed at first, but the customer service was awesome. They replied to my emails fast and really went the extra mile to find a good replacement for me. Everything went smoothly and I got a product that was even better than I expected. I was really impressed with how they made sure I was happy. I'll definitely be coming back and I would totally recommend their services to anyone looking for great products and amazing customer service.


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    Pax 3 purchase

    I was kinda nervous about buying something online, but Phil totally helped calm me down with his quick response and making sure everything was safe. So, I went for it and was totally shocked when the package arrived way sooner than I thought it would, and I didn't even have to pay for shipping! Plus, the Pax 3 was super cheap, especially after I used a discount code to bring the total down to $159. And when I got it, it was already fully charged and connected to my phone without any problems. Overall, I'm really happy with what I got and would definitely think about shopping with this company again in the future.


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    Portable Hookah

    I recently bought a Portable Hookah and I was really impressed with the whole experience. The ordering process was super easy and I liked how simple the website was to navigate. They sent me a confirmation email after I placed my order and they kept me updated throughout the whole process. The customer service was top-notch - they answered my questions quickly and were really helpful and knowledgeable. This was my first time buying something like this and I was pleasantly surprised by how good the product was and how affordable it was. I am really happy with my purchase and would definitely recommend this company to anyone looking for a portable hookah.


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    Online order

    Recently, I ordered some hookah products online, but they ended up being out of stock. However, Portable Hookahs actually called me the next day to let me know and suggest some other options. The person I talked to was super nice and helpful, which made the whole situation better. I ended up buying a different product, and it was even better than I expected. Overall, I was really impressed with the quality.


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    The vape are good but the services are just need work

    The ordered the vape few months ago. i like the vape pen. However, i am not very good with the services they have. the order was quite a time taking
    Apart from that they have really good fluids and concentrates, so i am gonna use one more time.